At the risk of ranting, let me keep this sort and sweet..there are indeed roaches in the sleeping rooms, the toilet stopped up and 30 minutes after calling the front desk - no one called or came to fix and yet another call to the front desk when we were told that maintenance was off property and the guy on the phone couldn't leave the front desk - so my husband went to the front desk to get the plunger so that we didn't have the toilet overflow, anything metal in the room is pitted with rust, the bathroom has black mold by the tub where the water pools outside of the tub, the shower curtain was ripped the day we arrived and not replaced when housekeeping cleaned the room, you have to wait at the front desk for help and as noted by another reviewer - there is no "bell" to call someone. Upon check out I was asked about my stay and though I shared my complete dissatisfaction with the property and the multiple issues we encountered - other than an apology, nothing else was done to make up for the horrible experience.
Room Tip: Stay at another property.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.