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“Great Place, Great Weather” 4 of 5 stars
Review of Beach House Resort

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Beach House Resort
3.5 of 5 Hotel   |   1 South Forest Beach Drive, Hilton Head, SC 29928 (Formerly The Beach House, a Holiday Inn Resort)   |  
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Ranked #13 of 26 hotels in Hilton Head
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Great Place, Great Weather”
4 of 5 stars Reviewed May 1, 2014 via mobile

We truly enjoyed our stay even enough to extend it two extra days. The staff was great but two young ladies stood out. Juana who worked by the pool was great relating with the guests. My wife and I just loved her. The 2nd young lady is Julia, a waitress at The Tiki Hut Bar. She always made sure everyone had drinks and was very cordial.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Beach House Resort, responded to this review, May 7, 2014
Richard,
Thank you for the great praise of our team, especially Juana and Julia. We will be sure to pass your compliments along to both of them; we know it will make their day. We hope to see you again when you next visit Hilton Head Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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443 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Greenville, Pennsylvania
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 30, 2014

Not a great experience at all. We are priority club members and stay at many Holiday Inn's. This is by far the worst one. Although the staff said they will no longer be affiliated with Holiday inn. That's good news for holiday inn. It'll save their namesake. This place feeds off their great location and that's it. The newly remodeled rooms were chipping paint off the doors already. The toilet had a large crack down the tank that was patched up. Carpets looked dingy already. There was rust rings on the countertop. During the day, they use a portion of the guests parking lot and charge $10 to outsiders for better beach access. This does not feel exclusive or safe. Outside doors were not locked at night like the sign states. It is close to Coligny plaza but With so many bikes paths, it's easily accessible without staying here.

Stayed April 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Beach House Resort, responded to this review, May 6, 2014
We are truly very sorry that you were disappointed in your recent stay with us. We are committed to making the Beach House better than ever, and you feedback is invaluable in our reaching that goal. We would love for you to reach out to us personally at jeff.elseser@thebeachhousehhi.com. We welcome the opportunity to make things right.
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Pensacola, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

My family along with extended family,friends so enjoyed our stay at the newly renovated resort.

The staff made our stay very enjoyable,food,rooms ,view ,tiki bar,fire pit,walking distance to great shopping, bike rental's etc... a perfect spot in Hilton Head....

Room Tip: very comfortable....
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Beach House Resort, responded to this review, May 2, 2014
Marsha,
We are very happy that you loved our recent renovations; we’re quite proud of the results! It is wonderful to hear that you, your family and your extended family all enjoyed our amenities so thoroughly. We hope to see you all again in the future.
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Smyrna, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

I hear it was recently renovated and they did a great job. The pool area is awesome with 2 gas fire pits. The rooms are clean and large, no balconies on most rooms but there are large picture windows. There is a bar just off the beach with a casual lunch spot open during the day. The restaurant "The Porch" is indoor/outdoor dining with great dinner AWESOME breakfast and a full bar (cheaper than Tiki Hut). All the decor in the public areas is done in very good taste, very much in the style of Pottery Barn. All the staff were very helpful and prompt. It is within walking or biking distance of many more restaurants and churches. Really a better place than we had imagined! Already want to go back.

Room Tip: The beach front rooms have small balconies but are also very close to the live music they have 8-12...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Beach House Resort, responded to this review, May 2, 2014
Thank you for the fantastic review! The results of our renovations have us smiling; we are thrilled you loved it too! It sounds like you had a great vacation, and we can’t wait to see you again.
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Augusta, Georgia
1 review
5 of 5 stars Reviewed April 28, 2014

As the title of my review states, "they got your back". I have to say that the Beach House Resort have one of the best and knowledgeable staff I have ever encountered. Grey and all of the wonderful people at the Beach House made my stay there one of the most memorable visits to Hilton Head ever. I chose this resort because of its close proximity to beach and Coligny Plaza, but my overall mission was to propose to my girlfriend (fiancé). When the hotel staff became aware of my intentions they made sure that it would be a memorable occasion. I was assured by Grey that he had my back and was surprised to see the staff come together and help me plan a proposal that swept my fiancé off her feet.
I have to say that it is unfortunate that some of the not so great reviews were made during while the hotel was renovating but I was taken away with the modern look of this resort. The Beach House really have their guest in mind while staying there, and it is a breathe of fresh air to know that this hotel don't just see you as a dollar sign. The room was large and spacious and like I stated early it was just a short walk to beach or Coligny Plaza. In closing, I would most definitely return to the Beach House.

P.S. If you are planning a stay at the Beach House, make sure you go see Grey because he definitely "Got your back"

Room Tip: Make sure you get a King bed w/sofa away from Tiki Bar
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Beach House Resort, responded to this review, May 2, 2014
Congratulations on your engagement; thank you for allowing us to be part of such a momentous occasion! We were happy to help, and we appreciate your compliments. We hope to see you and your fiancé again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Molena, Georgia
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2014

Such a nice place. You literally walk out the back door and down to the beach. Very nice pool area and the Porch restaurant on location is wonderful! We only moved our car once because we were able to walk or ride bikes everywhere!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Beach House Resort, responded to this review, April 30, 2014
Ashley,
It sounds like you had a fun beach vacation, thank you for allowing us to be a part of it. We are thrilled that you loved our location, amenities and our restaurant The Porch. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mooresville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2014

We just returned from a 2 night stay at the Beach House. We weren't sure what to expect after some reviews back in March, but we were pleasantly surprised! The resort was beautiful and located so centrally that we didn't need our car for 2 days. Shopping and dining were great and in short walking or biking distance. We loved the pool area, beach, tiki bar, live music and firepits. The room was clean and comfortable and extra towels and shampoo were given when we asked. The staff (especially the front desk and housekeeping/maintenance) were very friendly and helpful. I don't have specific names, but was greeted on the elevator and the hallways by friendly staff. Our breakfast was good and included in a package deal but don't know if we would have gotten it if we had to pay extra as it seemed a bit pricey to us (as was the Tiki Bar food). We will definitely come back again though! Had a wonderful time!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Beach House Resort, responded to this review, April 30, 2014
Thank you for giving us the opportunity to win you over; we are thrilled to have succeeded. It is great to hear that you loved our many amenities. We will take your thoughts regarding our menu prices at The Porch and Tiki Hut into careful consideration, thank you. We can’t wait to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Beach House Resort

Address: 1 South Forest Beach Drive, Hilton Head, SC 29928 (Formerly The Beach House, a Holiday Inn Resort)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Beach House Resort 3.5*
Official Description (provided by the hotel):
Named one of the top ten family beaches in the country, Hilton Head Island, South Carolina is a quaint resort island only twelve miles long by five miles wide, renowned for sparkling blue water and sandy beaches. What guests seem to enjoy the most about the Beach House Resort is the direct beach access and convenient location on Coligny Beach. In addition to our gorgeous beach front, The Beach House is the only Hilton Head Island hotel within walking distance to over 100 shops, restaurants, activities, and fun-filled night life! At The Beach House, you're only steps away from miles of white sandy beaches and blue ocean waters, dozens of championship golf courses, more than 300 tennis courts and 100 miles of bicycle paths. The Beach House is one of the most family-friendly resorts on the island, offering a large kiddies pool with a fountain, and a focus on child entertainment with the seasonal Island Kids Club. Take time to relax and enjoy our over-sized tropical free-form pool and large sun deck packed with a generous amount of lounge chairs where you can bathe in the sun. Enjoy oceanfront dining at our new restaurant, The Porch, featuring Low Country culinary favorites and don't miss our famous Tiki Hut Bar and volleyball courts on the beach! We also specialize in groups, meetings, banquets and wedding events! ... more   less 
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Also Known As:
Holiday Inn Oceanfront Hotel Hilton Head
Holiday Inn Hilton Head
Hilton Head Holiday Inn

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