HHHI is neither a destination (lacks full range of spa services, spa food, and variety of exercise programs) nor medical spa (no medical personnel on site). It is a poor value, over priced, 5,1/2 day, fat farm rip-off. If you are really overweight check out Green Mountain or Pritiken. If you need to loose a few pounds go to Canyon Ranch AZ or Rancho LaPuerta in Tecate, Mex.
My room and bath were filthy and the smoke alarm didn't work. My requests for an adjustment was refused and an email and registered letter received no response from the company President. The exercise program was run by college student teachers who double as waiters at dinner. Other than two, the remaining "behavioral counselors" are very junior. The spa food was the worst, by far, of the 5 spas I have attended with one choice at lunch and dinner. (2 slices of veggie pizza for Sunday arrival dinner, and an inedible frozen burnt "Boca" burger" for lunch another day. No wonder I lost some weight.) This is a bare bones, mediocre, operation with no evening programs and very poor customer service. The best part are the other guests with whom you share a common bond.
Treat yourself and go somewhere else. You deserve it.
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