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“Not again!” 3 of 5 stars
Review of Comfort Inn South Forest Beach

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Comfort Inn South Forest Beach
2.0 of 5 Hotel   |   2 Tanglewood Drive, Hilton Head, SC 29928   |  
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Ranked #21 of 26 Hotels in Hilton Head
Glennville, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Not again!”
3 of 5 stars Reviewed July 28, 2014

Hotel will not be on my list to stay again. They gave us a room with standard (twin) size beds and sofa that appear to be dirty and need to be thrown out. Elevator was out of order so everyone had one elevator to use so you had to wait for some time to get where you were going. Breakfast was okay if you didn't mind walking to another location to get it and then you have no where to sit after you get it as the place is small and very crowded. I would have rated it at 2 but the staff was very friendly. If you can, stay somewhere else.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHHI779, General Manager at Comfort Inn South Forest Beach, responded to this review, August 5, 2014
Thank you for taking the time to write a review about your recent stay. I am very sorry that we failed to meet your expectations in some areas. Our guests' satisfaction is our primary goal and we will be using the feedback you provided to make improvements. I am delighted that the staff you encountered were friendly. It is our hope that you will choose to stay with us again and give us another chance to provide you with a superior experience.

Best regards,

Arlene Anderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
    55
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    76
    41
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113
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Rock Hill, South Carolina
1 review
3 of 5 stars Reviewed July 26, 2014

Quality is as expected for a comfort inn. Property is a little dated (especially the bathrooms) but clean and quiet. Very family and pet friendly hotel with a fantastic location near public beach access and several plaza's with several food options within walking distance. Room safes were a nice feature to store small valuables when headed to the beach. Lot's of walking/bike trails near by.

We enjoyed our time there and my wife forgot her favorite pillow and they offered to mail it to her.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach, Florida
Top Contributor
58 reviews 58 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 22, 2014

The hotel is quite a walk from the ocean but still not that far. The free breakfast was served in the main lobby which is strangely over a block from the actual hotel. There was no outside noise, sofa sleeper was definitely in need of replacement (broken springs in the entire unit), needs a tad bit of renovation; but all in all....a good fit for a quick stay.

Room Tip: Don't pay extra for poolside on high floors...trees block the view.
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waynesboro, Pennsylvania
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2014

Big enough rooms for my wife and I, along with two kids. We also had a balcony where we stored our bicycles which worked out very well. Hotel was right next to the amazing biking paths. A shortish walk to the beach. Rooms were in decent shape, no complaints from the wife. We had to call the front desk a couple of times for towels and they responded fairly quickly. Two downers, continental breakfast was in a separate building and was a small walk. And there was also a guy by the elevator that was part of a time share company that was pushing free activities on us without ever really mentioning a 90 minute meeting with the company. I really don't like the idea of the hotel allowing that.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHHI779, General Manager at Comfort Inn South Forest Beach, responded to this review, August 5, 2014
Thank you for reviewing us on TripAdvisor. Our guest's satisfaction is our primary goal and i am happy to read that our facilities and services suited your needs.Thanks for staying with us; We hope that you will give us another opportunity to serve you again soon!

Best regards,

Arlene Anderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germantown, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

I felt comfortable in this hotel. Bed and pillows were comfortable. Was it fancy? No, but it definitely served its purpose. We heard no noises from other patrons. Yes, the front desk and breakfast are in a separate building about a block away, but the weather was beautiful and the walk is pretty. The pool was nice. It was about 2-3 blocks from the beach. Staff was friendly.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHHI779, General Manager at Comfort Inn South Forest Beach, responded to this review, August 5, 2014
Thank you for sharing your experience with TripAdvisor. I am happy to read that you enjoyed your stay our facilities and services met your expectations. We hope that you will visit us again soon at the Comfort Inn to have another super experience!

Arlene Anderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania, USA
Senior Contributor
31 reviews 31 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 11, 2014

The property is not ocean front but requires a bit of a walk. We booked a room with a higher rate that had a pool view but got a view of the trees, they did let us check in super early though. Beware of the concierge at the lobby of the actual rooms he actually tries to get you to buy timeshares. Breakfast was included and was average. Rooms need a little updating and hotel is pet friendly. If you don't have a dog don't stay on the second floor.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHHI779, General Manager at Comfort Inn South Forest Beach, responded to this review, July 12, 2014
Thank you for taking the time to review our hotel on Trip Advisor, giving us the opportunity to escalate your contributions and feedback. I am very sorry that we failed to exceed your expectations in some areas.
Please keep in touch with us so that we can let you know when we will be getting a full renovation.
Thank you for staying with us; It is our hope that you choose to stay with us again so that we can have another chance to provide you with a superior experience.

Best regards,
Arlene Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband and I were on vacation at Hilton Head. We shared a standard room at the Comfort Inn. The room was clean, all the amenities were available. This include microwave and mini refrigerator. There were double full size beds. One mattress was to soft for me, but the other was firm. I'm not sure if that was intentional. We did have some noisy people above us, but we figured this could be expected, because people were on vacation.The set up was a little different. The service desk, fitness center and dinning area was located in a separate location from the rooms, you had to walk maybe a block to eat breakfast. We drove over for breakfast. On a rainy morning, this is not good, I prefer being able to eat in the same building. A free breakfast was included with the stay. I was satisfied with the selections. You could choose from waffles(you prepare) which include blueberry batter. There were choices of cereal, a variety of muffins, bagels, instant grits, boil and scrambled eggs, sausage and assorted fruit. Your average beverage drinks, coffee, juice and milk were also available. You could really save money by taking advantage of the included breakfast (I just wish they had added bacon). The service clerks were friendly, and acknowledged your presence. The hotel was located conveniently, about two blocks from the beach. It's a nice walk, with the exception of having to move out of the paths of the bike riders. I enjoyed my stay and would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn South Forest Beach

Address: 2 Tanglewood Drive, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 26 Hotels in Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn South Forest Beach 2*
Reservation Options:
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Also Known As:
Comfort Inn South Forest Beach Hotel Hilton Head
Comfort Inn Hilton Head
Hilton Head Comfort Inn

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