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“Hotel close to the beach, clean an good value” 3 of 5 stars
Review of Comfort Inn South Forest Beach

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Comfort Inn South Forest Beach
2.0 of 5 Hotel   |   2 Tanglewood Drive, Hilton Head, SC 29928   |  
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Ranked #21 of 26 hotels in Hilton Head
Martinez, Georgia
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Hotel close to the beach, clean an good value”
3 of 5 stars Reviewed June 13, 2013 via mobile

Convenient location, clean rooms, good value, walking distance to popular coligny plaza shopping, casual and fine dining close by, nightlife close by, nice breakfast buffet, friendly staff, convenient bike rental on site

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
cincinnati
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 10, 2013

Just returned after spending 3 days at this comfort inn. Very pleased with everything. Room was very clean, and beds were very comfortable. I will definately be returning!! Just 1 block from the beach and close to Cologny plaza. Staff was very friendly and helpful. I cant think of anything negative to say. The hotel is just a short ways from the office but no big deal at all. Hotel is overlooking the lagoon which we watched the alligator and turtles. Great stay!!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayport, Minnesota
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 9, 2013

We were put up here through a time share showing. We left after 1 night. Very dated. The motel is a ways from the office. The beds were very comfy. It is within walking distance to Cali Square for eating and shopping and the beach. They also have a trolley that will bring you down there. The balcony didn't feel at all safe. The wood was rotting out. There was always people walking through the parking lot in the back. Not sure where they were going. The free breakfast was absolutely disgusting. The guy in the motel part (concierge) didn't have a clue what he was talking about. I think he must work on a commission for someone else. The pool looked very nice but it only had 2 plastic lounge chairs. The rest was just regular white plastic chairs.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Conway, Arkansas
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2013

For Hilton Head the price is just right, do not look for a super fancy place. This is pretty bare bones. The staff was very nice and helpful during the 5 day stay. The room was fine, nothing exciting, it did have a small balcony. You are within walking distance of beach, entertainment and numerous restaurants. Also close to tennis courts if that is your thing. Hotel was quiet during stay, no issues. Like others have said the hotel could use some TLC, but at their price point it is serviceable and clean. Have a heated outdoor pool, although when 80 degrees and sunny a heated pool of similar temp is not comfortable.
Also be prepared to hike from the office to the actually rooms as it is separated. Breakfast was simple and efficient and ready every morning.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lenoir, NC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed May 30, 2013

When you arrive you find that this complex was an older time share complex. Your rooms are 1/2 mile from check-in and breakfast. Upon arrival we were greeted by someone who was obviously new. He asked a person who hid around the corner about phone procedures and we could hear this other person being very rude and telling the clerk "just patch it thru to the room!!!" We handed the clerk our Choice Privileges cards and the clerk had to again ask what the procedure was. We could overhear the hidden person almost screaming at the clerk "IF they want to pay double then I'll honor their cards". We realize since it was a company paid room that some places do not honor the cards but those that do not are not rude in saying no, unlike this clerk who seemed to be management. Then our rooms did not have either a microwave OR a fridge. We booked the rooms for a week. We called but was told there were no portable fridges or microwaves. When I called for a wake-up call the overnight clerk said to "hold on" then hung up on us. The rooms are old and dingy. I went to plug in my computer and found toe nail clippings behind the night stand. The sliding doors to the balcony stick and the very loud. You can actually hear them being opened in other rooms. With the open hallways you can hear people (not just children) running and yelling until way late at night. Had the rooms not been pre-arranged with work we would have moved! Breakfast was the standard fair but nothing to be delighted in, powdered eggs and turkey sausage. Staff needs MAJOR UPDATING as well. Very rude and condescending to guest. They make you feel as if you are a bother and it just kills them to have to check you in or assist you in any way. The bed was comfortable and the linen was clean. Did not find any bedbugs, first thing I look for when checking in. Next time I'll tell the company to put us some where else. Not worth the attitude from the staff.

Room Tip: Won't stay here again.
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHHI779, General Manager at Comfort Inn South Forest Beach, responded to this review, May 31, 2013
I would like to apologize for the experience you had while staying with us. I strive to have a great customer service as do the rest of the management staff here. I would like to get some more information from you so that I may correct and recifiy the situation so that this does not happen again.

Again Please accept my Apologies and I look forward to speaking with you,

Melissa McBain- General Manager

Please contact me directly to discuss further @ 779gm_hiltonhead@snbhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 25, 2013

Spent two nights the holiday inn right down the street had such a good time we decided on 2 more nights but holiday inn was booked up so we decided to try comfort inn less the half a mile away. Pretty good location but a good walk to beach and night life but they do offer a free shuttle. Hotel it self is very dated from outside and not much better inside but for the price I guess you get what you pay for. AC not working well at all warm and humid in the room. Not a great feeling after a day at the beach.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHHI779, General Manager at Comfort Inn South Forest Beach, responded to this review, May 28, 2013
I am glad to hear you enjoyed your stay in Hilton Head enough to extend. I do wish you had a more pleasant experience with the Comfort Inn. We take pride in our hotel even though we are not the shinest penny on the island we do try to keep it clean. I would like to let you know that we are going to be doing some remodeling in the fall and winter this yr so I hope you come back and give us another try to show off our property and service.

Thank you again for your comments,

Melissa McBain-General Manager
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Summerfield, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2013 via mobile

My husband and I spent 3 nights and 4 days at this Comfort Inn on a vacation package through Festiva - time share presentation. The room was very clean, including the bathroom. The fridge and microwave were also clean and appeared to be new. The flat screen tv was great. Beds were comfortable. Although the room was not large, it was roomy. All of this, especially the cleanliness, is very important to us. It is an older hotel but in a great location - within a short walking distance to Coligny Beach, shops, and restaurants. We had to call the front desk twice - once for a noise complaint and once for maintenance. Problems were resolved immediately. Everyone was friendly. We were on the first floor which was not the ground floor. We had a very nice view of the pond with its alligator, turtles, white crane, and lovely natural area. We also visited the Pickney Wildlife Refuge, rented bikes to ride on the beach and around the island, and took a dolphin cruise. Very nice affordable vacation.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHHI779, General Manager at Comfort Inn South Forest Beach, responded to this review, May 20, 2013
Thank you for your comments, I am please to hear that you had an enjoyable vacation. We do hope that you will return to Hilton Head Island and stay with us again.

I am also please to hear (not surpried, but pleased to hear) that your issues were addressed promptly and efficent.

Thank you Again,

Melissa McBain- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn South Forest Beach

Address: 2 Tanglewood Drive, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 26 hotels in Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn South Forest Beach 2*
Reservation Options:
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Also Known As:
Comfort Inn South Forest Beach Hotel Hilton Head
Comfort Inn Hilton Head
Hilton Head Comfort Inn

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