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“Review of staY” 5 of 5 stars
Review of Hampton Inn Hilton Head

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Hampton Inn Hilton Head
2.5 of 5 Hotel   |   1 Dillon Road, Hilton Head, SC 29926   |  
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Ranked #12 of 26 Hotels in Hilton Head
1 review
“Review of staY”
5 of 5 stars Reviewed March 18, 2014

Good hotel to stay at for a decent price. Only bad thing is the mattress is too soft. Understand the hotel is replacing the bedding. The breakfast service is very good with an exceptional maître "D". Will return on our next trip south

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Director of Sales at Hampton Inn Hilton Head, responded to this review, March 31, 2014
Dear Reviewer,

Thank you for your comments on Trip Advisor - we are happy to hear that you enjoyed your stay with us, even with the bed being softer than you prefer. We look forward to welcoming you back on your next trip south! Hopefully you will find the mattress to be better suited.

Until we see you again - have safe travels!

Kind regards,
Linda
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407 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed March 13, 2014

Just spent the weekend on Hilton Head Island. Chose this Hampton Inn--a perfect choice. We loved it. It was super clean. Fabulous sheets. Great breakfast. Attentive staff. Located near everything you could possibly need. We will definitely be back! Stay here--you won't be disappointed. You can't walk to the beach, but it's just a short drive. Bike paths are everywhere.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Director of Sales at Hampton Inn Hilton Head, responded to this review, March 14, 2014
Thank you for taking the time to post a review! We are very pleased to hear that you enjoyed your stay here with us. We too feel we are very convenient to all that the island has to offer. And of course it's always a pleasure to hear that the staff were attentive and that you found the hotel to be super clean with a great breakfast! We strive to ensure that all of our guests enjoy the hotel as you did.

We look forward to welcoming you back for a future stay.

Kind regards,
Linda Prosser
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Galena, Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 9, 2014

Overall hotel is extremely old/ out dated. Room was not the cleanest, you could tell it was sloppyly clean. Staff at check in as well as check out were NOT at all friendly. The morning girl was complaining so loudly that her relief was late, she was very unhappy, even discussing with hotel guest. Unpleasant enviroment, very inappropriate. The entire breakfast that was servered was way over cooked. Also there was a substantial amount of noise (people running, telvisons, general talking,etc.) that came through the thin walls very late at night. Overall huge disappointment!!

  • Stayed March 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skip Y, General Manager at Hampton Inn Hilton Head, responded to this review, March 12, 2014
Thank you for taking the time to review the Hampton Inn Hilton Head Island. I am sorry the hotel did not meet you expectations. The hotel has been renovated in the last year to the specs that Hilton requires of this property to carry the Hampton Inn flag. Hilton Head Island is a very unique destination with very restrictive zones and we have to follow as well. This strict zoning and two story limit on building makes the hotel appear much different that a standard Hampton Inn.

We pride ourselves on cleanliness and guest service. I am sorry we did not exceed your expectations. It is my hope in the future when staying at another Hampton Inn or any Hilton brand hotel you will feel free to pick up the phone and report anything that does not meet you expectations. As General Manager of this hotel I work very hard at inspecting rooms, training staff, and meeting guests. It's often hard to be everywhere at once, but it's never hard meeting with a guest and hearing your concerns and fixing the problem so your stay is enjoyable and exceeds your expectations while you are here. I am very sorry you did not reach out to me or any of the other managers while you were in residence at the hotel.

If you would like to further discuss your recent say, please call me at 843 681-7900 or email me at skip.young@hilton.com.

Again, I am very sorry we disappointed you.
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Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 5, 2014

Overall, my stay was fine. The staff was extremely friendly and helpful. Breakfast had a good selection and the amenities were nice. Rooms were a good size, comfy beds, with a good size refrigerator. I think overall cleaning is decent however I found a few hairs that grossed me out.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skip Y, General Manager at Hampton Inn Hilton Head, responded to this review, March 12, 2014
Thank you for taking the time to share you comments after your recent stay at the Hampton Inn Hilton Head. We have a unique and friendly staff and we enjoy being here as much as our guests.

We hope to see you again in the future at the Hampton Inn Hilton Head as well as other Hilton brand hotels!
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Myrtle Beach, South Carolina, United States
1 review
3 of 5 stars Reviewed March 5, 2014

The hotel was less than what we expected for a Hampton. It was OK but the caliber was not typical for the brand. It was clean and recently refurbished but it just missed the mark. The location was convenient but too far from the beach. Lots of golfers as guests. The HVAC was noisy. Neighbors were noisy. We will try another hotel next trip to Hilton Head. The Manager, Weston, was wonderfully hospitable!

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skip Y, General Manager at Hampton Inn Hilton Head, responded to this review, March 12, 2014
Hello Lynda,

Thank you for taking time to write your review. As you found we are not located on the beach, but we have close access within one and a half miles at one of many free beach assess points on Hilton Head.

Spring and fall are golf season so it is the time of year you will see a lot of golfers out and about on the Island. Although the beach is always open and beautiful anytime of year, they don't really get busy for another month or so.

Hilton Head offers many beautiful upscale oceanfront resorts as well as oceanfront villa rentals. If we can assist you with a better beach location, feel free to call and ask. Otherwise, should you be back in the area we will always welcome you back if you find you don't need the beach for that specific trip.

Again, thank you for your review!
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South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2014

This is certainly not a luxury hotel like many in Hilton Head, but it offers very attractive, clean, comfortable accommodations in a convenient location. Our king room was quite large, and the bed was crisp, clean, and very comfortable. I was not particularly fond of the hot selection at breakfast, but that is just a personal dislike for salsa with eggs. There were many other options.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Director of Sales at Hampton Inn Hilton Head, responded to this review, March 11, 2014
Dear Sulabelle,

Thank you for your kind comments regarding the hotel. You are correct that we are not a luxury hotel but we like to pride ourselves on offering clean, comfortable accommodations in a convenient location and at an affordable price. We do change the breakfast options daily so while you didn't like the spanish omelette, I'm glad you were able to find an option that worked for you - and perhaps next time you come we'll have our cheese omelette or scrambled eggs out instead. We look forward to welcoming you back on future visits to Hilton Head Island.

Kind regards,
Linda Prosser
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virginia beach, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2014

every thing at this Hampton Inn was exceptional...from the friendly and helpful desk staff to the breakfast buffet and the buffet staff...everyone greeted us with a smile and a cheery salutation..we, however, missed having a balcony or patio...but the pool area was lovely for sitting outside and enjoying our lunch or coffee/tea and the warm sunshine....

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Director of Sales at Hampton Inn Hilton Head, responded to this review, March 11, 2014
Dear Kevin,

Thank you so much for your review. We are pleased to hear that you enjoyed your stay and that the staff were friendly and accommodating. We hope you have a chance to come and see us again soon!

Kind regards,
Linda
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Additional Information about Hampton Inn Hilton Head

Address: 1 Dillon Road, Hilton Head, SC 29926
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 26 Hotels in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Hilton Head 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
One of the most conveniently located Hilton Head Island hotels, our Hampton Inn is just one mile from Hilton Head Airport, The Hilton Head Hospital and the beach. Whether you’re traveling on business or on vacation, you’ll enjoy the same range of free amenities at our Hampton Inn Hilton Head. Expect in-room internet access, a fitness room, outdoor swimming pool, and delicious waffles and more at Hampton's complimentary hot breakfast.Unwind in one of 121 spacious guest rooms and suites renovated in 2012. Recline on a clean and fresh Hampton bed®, available in one king-sized bed room or a room with two queens. Work at the large desk or prop a laptop on the portable lap desk and sit back in the comfortable armchair.Take advantage of the 24-hour business center and grab a free Hampton On the Run® Breakfast Bag, available Monday to Friday, for a quick, healthy meal to go. Hold a meeting in one of two modern meeting rooms with full technical support, or play a relaxing game of golf at anyone if Hilton Head Islands public courses including Port Royal Golf and Racquet Club, located opposite the hotel and Palmetto Dues Golf just a short drive away. Other Hilton Head attractions include two Tanger Outlet Malls, Belk’s, the Sandbox Children’s Museum, Coastal Discovery Museum, the Arts Center of Coastal Carolina, Shelter Cove, the Salty Dog and Harbour Town. You can also enjoy any one of the 12 restaurants located within walking distance of our hotel.Remember, never a parking fee and never a Resort fee! Wi-Fi is complimentary and each room offers a complimentary micro wave and refrigerator. Busses are always welcome at the hampton Inn! ... more   less 
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Also Known As:
Hampton Inn Hilton Head Hotel Hilton Head
Hilton Head Hampton Inn

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