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“Convenient and tidy property on HHI” 4 of 5 stars
Review of Hampton Inn Hilton Head

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Hampton Inn Hilton Head
2.5 of 5 Hotel   |   1 Dillon Road, Hilton Head, SC 29926   |  
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Ranked #12 of 26 hotels in Hilton Head
New Jersey
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 39 cities Reviews in 39 cities
26 helpful votes 26 helpful votes
“Convenient and tidy property on HHI”
4 of 5 stars Reviewed October 18, 2012

My husband and I were traveling with my mother, and they happened to have a family suite which was perfect for us - one room with a king bed, the adjoining room with two twins. Being in the same room with us made her feel more secure as opposed to being down the hall. Both rooms had full baths, microwave and mini fridge. The bath's vanity is separate from the toilet/shower, which is a bit odd, but worked OK. The "kids" room also had a foosball table. Although the floorplans of the rooms could have been better, they were both extremely comfortable. Our closet's sliding doors were jammed off the track when we arrived, but a call to the front desk brought maintenance out within minutes. The AC unit was noisy, cutting on and off all night.

The hotel must have been full, because the breakfast area was mobbed this Saturday and Sunday. The breakfast area is smaller than is typical for most Hamptons, and the traffic flow around the food counters was awkward with the crowd. Fortunately, the staff kept the steam table filled. After securing our food, we headed for the poolside patio, which adjoined the lobby, and enjoyed breakfast outside.The hotel is next door to the airport, which was not a problem at night, but did make for a noisy morning on the patio.

After we checked out, we realized that we had not printed our driving directions, so we returned to use the business center, which was graciously allowed by the staff.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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317 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Deton, tx
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 14, 2012 via mobile

We spent 2 nights here and were pretty pleased with our stay. Nice room, pretty pool on an island that is just gorgeous. The breakfast was good as most are with this chain. Clean dining area and helpful breakfast staff. Front desk staff were also friendly and accommodating. The only recommendation I would make is to make sure the housekeeping staff clean behind the bathroom door. My wife was really turned off by the hair on the floor there. That being said, I would stay here again.

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia,SC
Top Contributor
69 reviews 69 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 11, 2012

Very mediocre. Front desk (female) was actually rude when I asked a simple question. Not accustomed to that with the Hilton Brand. (Everyone has a bad day so I wouldn't trash the hotel based on one interaction with one person as sometimes happens).
Rooms are small but the hotel is an older design. Location not bad - easy trip to popular spots on the island. Breakfast was typical for Hampton. No strong feelings either way. Not bad for a quick weekend at the beach.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Peoria, Illinois
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 26, 2012

From check in, the front desk staff was read to serve. They were always attentive. We had a Jr Suite which had plenty of room with 1 and a half baths. The refrigerator was nice size for a hotel. We felt the hotel met our needs to explore Hilton Head. We took the advice of the desk attendant on choice of beaches and on getting around on the island. While the hotel is not on the beach, the beaches were easy to get to and most had free parking.
The coffee was fresh and hot every time we needed it. The breakfast had a good selection that changed a little each day. We didn't use the pool, but it looked clean and was never crowded. Then again we stayed mid September, which is off-season. When we return, we will likely stay here again.

Room Tip: Go with the Jr Suite. We stayed using Hilton honor points and the larger room was worth the extra po...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Statesboro, Georgia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 25, 2012

I usually LOVE staying at any Hampton Inn, its my "go to" hotel chain. However this experience in particular wasnt BAD persay but i definitely wasnt satisfied at all. Left behind in my room from a previous guest was a dirty towel shoved behind the TV stand and a filthy washcloth behind the nightstand with hair all over it. Now i know things could be much worse but i was absolutey disgusted that housekeeping would leave behind such filth. When i tried to phone the front desk no one answered and i let it ring for a good 2-3 minutes. What if it was an emergency?!! I probably wont stay at this Hampton Inn whenever im in Hilton head, ill book a room else where. Make sure you check your room!!

Room Tip: The hotel overall was nice, nice location etc. I think this was just an "accidnet" but jus...
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, Manager at Hampton Inn Hilton Head, responded to this review, September 28, 2012
Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. We hope you will give us another chance if you visit this area in the future.

Adam Takach
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 25, 2012

The hotel and staff are great. If you have business in Hilton Head or need a hotel near the airport, this is a great place. If you are looking for a weekend getaway or vacation spot, you may want to look for a place closer to one of the beach areas. This is a somewhat commercial area.
The staff is friendly and the hotel is clean. There is a small workout room with a recumbent bike and a treadmill. I do not remember if there was an elliptical or not. There were also some medicine balls. I do not recall seeing and weights or benches.
The pool area is nice and well maintained. The pool is kidney shaped. It does not look to be conducive to swimming laps.
Breakfast was well stocked and had a good assortment of options.
We initially booked for two nights. When we saw how far the hotel was from the area we wanted to visit, we decided to cut our weekend short and cancelled the second night. The staff was great and cancelled the second night without any penalty.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 24, 2012 via mobile

Got good price on this hotel & chose it because of previous reviews. Hotel was very clean, attentive staff, & good breakfast. There was youth swim team there & they trashed breakfast area but staff cleaned it up quickly. Very satisfied with this hotel. It was safe & quiet. I will stay there again

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hilton Head

Address: 1 Dillon Road, Hilton Head, SC 29926
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 26 hotels in Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hilton Head 2.5*
Official Description (provided by the hotel):
One of the most conveniently located Hilton Head Island hotels, our Hampton Inn is just one mile from Hilton Head Airport, The Hilton Head Hospital and the beach. Whether you’re traveling on business or on vacation, you’ll enjoy the same range of free amenities at our Hampton Inn Hilton Head. Expect in-room internet access, a fitness room, outdoor swimming pool, and delicious waffles and more at Hampton's complimentary hot breakfast.Unwind in one of 121 spacious guest rooms and suites renovated in 2012. Recline on a clean and fresh Hampton bed®, available in one king-sized bed room or a room with two queens. Work at the large desk or prop a laptop on the portable lap desk and sit back in the comfortable armchair.Take advantage of the 24-hour business center and grab a free Hampton On the Run® Breakfast Bag, available Monday to Friday, for a quick, healthy meal to go. Hold a meeting in one of two modern meeting rooms with full technical support, or play a relaxing game of golf at anyone if Hilton Head Islands public courses including Port Royal Golf and Racquet Club, located opposite the hotel and Palmetto Dues Golf just a short drive away. Other Hilton Head attractions include two Tanger Outlet Malls, Belk’s, the Sandbox Children’s Museum, Coastal Discovery Museum, the Arts Center of Coastal Carolina, Shelter Cove, the Salty Dog and Harbour Town. You can also enjoy any one of the 12 restaurants located within walking distance of our hotel.Remember, never a parking fee and never a Resort fee! Wi-Fi is complimentary and each room offers a complimentary micro wave and refrigerator. Busses are always welcome at the hampton Inn! ... more   less 
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Also Known As:
Hampton Inn Hilton Head Hotel Hilton Head
Hilton Head Hampton Inn

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