We rented from Resort Rentals and did not have a good experience. My family and I stayed in 2 units: 440 and 478. 478 had a great view but the villa desperately needed updated. The kitchen and bathrooms in particular were very old. When we got there there 2 bottles of cigarette butts were left on the balcony for us that we had to throw away. The picture they listed for unit 478 on the broker's website showed a beautiful oceanview when in truth, the only view we had was of trees. There was a tiny speck of blue ocean you could see if you tried really hard to find it, but not at all whe we paid for or expected from the pictures. (Resort Rentals has since removed the picture from their website after we told them it was misleading and they got defensive and combative with us). 440 was a very nice unit in terms of decoration and it being updated, but it does not have an oceanview. I would definitely recommend Captains Walk but not renting any villas through Resort Rentals/HHI Vacations. We have gone to HHI for over 30 years and love it but we certainly received poor customer service through this broker.
- Also Known As:
- Captains Walk Villas Hotel Hilton Head
- Captains Walk Villas Hotel