We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid this place” 2 of 5 stars
Review of Quality Inn & Suites Hilton Head

Save Saved
You added Quality Inn & Suites Hilton Head to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Quality Inn & Suites Hilton Head
2.5 of 5 Hotel   |   200 Museum Street, Hilton Head, SC 29926   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #22 of 26 hotels in Hilton Head
Billerica, Massachusetts
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Avoid this place”
2 of 5 stars Reviewed July 6, 2013

We stayed here for three nights on the Independence day week.
The room was old and damp. The bath room door was not closing.
AC water was leaking in every floor. The lift was suffocating and we had to fight for Breakfast every day.
Unmanagable crowd.
This is the worst Quality Inn we have seen so far.
The good part is to avoid this hotel we used to go for trips from morning till night and saw most of the things in Hilton Head Island and Savanah GA.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

212 people have reviewed this hotel

Traveler rating
    65
    36
    38
    32
    41
See reviews for
71
48
16
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Georgia, United States
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 5, 2013

We stayed here for three nights - almost switched to Days Inn, but reviews of that weren't great.

It's a older property but not a bad one. For $84/night (before taxes and fees) it seems way overpriced. It is on the north side of the island and a few miles away from almost anything (other than "Main Street"). Days Inn and Red Roof Inn I believe were cheaper and more centrally located.

We checked in with no problems - the room seemed clean. There was no noticeable smell to it. The walls have been repainted tons of time giving it an interesting texture. The only issue we had was no toilet paper in the bathroom, which the desk took care of. There was one bulb in a lamp that was dead, and one that was very flaky, but didn't bother us enough to say anything.

The beds were comfortable in my opinion. I usually hate hotel beds, but slept very soundly on these.

The TV is a CRT, no biggie - just saying. Oddly enough they had a June flyer for HBO in the room, but could not find it in the channels. Almost every outlet in the room had something plugged into it, which was an issue for all the USB chargers and my cpap, so several things were unplugged to make due.

The AC units seemed to have a condensation run-off issue, the result being you were dripped on going up the stairs. However, the AC in the room worked great, which in SC in the summer is nice!

The breakfast was typical but good - waffles, eggs, sausage, biscuits and sausage gravy, danishes, coffee, and a few other things. Had to ask if the sausage gravy was homemade - was told it was canned.

Everyone from the front desk, to the breakfast crew to housekeeping were nice. The first floor has rocking chairs out front which was a nice touch.

The pool was closed most of the time we were there as a previous guest seemed to have confused it for the bathroom (ew). The area was fine, felt safe. There is an Applebee's on the property, with a 10% discount, a Burger King across the road (easy to walk to) and a Wendy's across the highway (not walkable).

I'd stay here again, but would most likely try to find a better deal if I could.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silver spring, maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 2, 2013

The staff is not friendly. The hotel is leaking water from a/c every floor. Wi-Fi is not working at all. Call front desk, still not fix the problem. The room is not clean. Hair on the tub and sink.
the breakfast is ok.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Top Contributor
132 reviews 132 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed June 25, 2013

We showed up in Hilton Head with my in laws and were supposed to be accommodated from their timeshare presentation company. Unfortunately, the one room they were given would not accommodate all 4 adults so my husband and I had to look for alternate arrangements last minute. This hotel was a good deal considering that down by the beach the hotels are $322 per night. But this place was not worth what we paid! For $365 for 3 nights we had a room with an odor, a hole in the wall, green streaks and puddles on the walkways to the room from the AC units, no shampoo because they ran out, a moisture problem unless the AC is on full blast, a rather scant breakfast, corroded fixtures, a scary ride in a smelly elevator. The only thing I didn't have a problem with was the bed. The beds were clean. I would never stay here again. I know that prices are inflated in Hilton Head and during peak season too, but there is no way that this stay should have been more than $200!!

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 25, 2013 via mobile

This was our second stay at this hotel in the past month. The first time we left our dogs (black lab and husky) at home but on our second trip we brought them along with us for our 3 night stay. I had already booked and paid for the room in advance and as we went to check in I was told that there was a $150 nonrefundable fee for dogs weighing over 40 lbs. NO WHERE on their website was this information displayed. I understand a cleaning fee, but I felt that I was not informed of vital information, and unfortunately had to fork out the money. Angie, at the front desk, didn't seem to care about my frustration. She told me she would have a manager call me the following day, which never happened. Also, there was half a gallon of milk that had been left behind in our refrigerator when we arrived, our bathroom sink was completely clogged and had to have maintenance use a plunger to unclog it, and the most disgusting thing was the dead cockroach in the yogurt bin during their continental breakfast. Seriously! The staff appears to hate their job. Melissa, the manager, was the only pleasant staff member we crossed paths with, but unfortunately did nothing to alieviate the pet fee situation. She said she would talk to who updates their webpage so that the fee would be displayed....gee thanks. That was the last time I will be staying there, and I recommend that you don't either.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 20, 2013

We checked in and probably would have stayed at least one night, but it didn't work out. We couldn't get wifi. We had to call the front desk 5 times and they just kept saying they would get the maintenance guy to reboot the router. When that didn't work they suggested it was out computers. We went room to room with the guy to prove it wasn't. "No one else has complained" yeah, none of them have a computer....look at them! Remember, you do get what you pay for!!!

I had to unplug the microwave to plug in my computer and realized that area under the desk hadn't been cleaned in a very long time.

Room Tip: I have nothing to add to this
See more room tips
  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
concord, nc
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2013 via mobile

Just needed a last minute stay on way home from vacation and had not been to Hilton Head before. Got a great rate as a Choice Hotels member so we chose this property. Room was clean, bed was comfortable, shower was hot...all I really look for in a room. You do have to drive to places but typically tourists here rent bikes so its not such a big deal. The ONLY negative I have is we were wakened by housekeeping staff having a boisterous conversation outside our room. They should remember walls are thin! Otherwise a comfortable stay!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Quality Inn & Suites Hilton Head? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Hilton Head

Also Known As:
Quality Inn & Suites Hilton Head Hotel
Quality Inn & Suites Hilton Head Hotel Hilton Head
Quality Inn And Suites Hilton Head
Quality Inn Hilton Head
Hilton Head Quality Inn
Address: 200 Museum Street, Hilton Head, SC 29926
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 26 hotels in Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Hilton Head 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Tingo, TripOnline SA, HotelsClick, Choice Hotels, Expedia, Hotels.com, Travelocity, Venere and Agoda so you can book your Quality Inn & Suites Hilton Head reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites Hilton Head, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.