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“amenities, friendly staff and entertainment” 4 of 5 stars
Review of Hilton Head Island Beach & Tennis Resort

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Hilton Head Island Beach & Tennis Resort
3.5 of 5 Resort   |   40 Folly Field Rd, Hilton Head, SC 29928   |  
Hotel amenities
Ranked #18 of 26 hotels in Hilton Head
Columbus, Ohio
2 reviews
7 helpful votes 7 helpful votes
“amenities, friendly staff and entertainment”
4 of 5 stars Reviewed April 21, 2014

My wife and I are spending a week in Hilton Head and Hilton Head Beach and Tennis Resort has been very accommodating. We got off to a rocky start with the rainy weather but as the sun came out we decided to take a walk to the beach. We heard music playing and decided to stop in at Jamaica Joes for a few drinks and listen to this girl sing. Needless to say, we never made it to the beach. The entertainment Jamaica Joes had was out of this world. I was sure this girl was already famous! After several drinks and a few hours of enjoying ourselves, the entertainment was over. I have never enjoyed myself so much just listening to someone sing! I decided to walk up and talk with her and found out her name was Alexandria. I wanted to see if she was going to be singing at the resort anymore during the week or any other places. This girl is out of this world!!! She sang songs that I would never listen to on the radio but when she sings...it will give you chills! The bartender and waitress were great and very friendly. The entertainment was definitely a step up from what I have seen at other resorts.
The amenities at Hilton Head Beach and Tennis are great, the staff are very friendly and if you go visit make sure you ask when Alexandria is playing at Jamaica Joes. We are already having an awesome time! Hope the weather warms up so we can take advantage of the pool. Nice size pool and you can walk on the boardwalk to the beach. Great place!

Room Tip: Get a room closer to the beach
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCHHI, Manager at Hilton Head Island Beach & Tennis Resort, responded to this review, April 24, 2014
Dear Guest,

Thank you for your great review. It is clear that you are having pleasant and fun time at our resort. Alexandria is a wonderful singer and entertainer. We are very lucky to have her performing at Coconutz Sports Bar every Friday night at 9:00 PM. She will be out for the next two weeks, and then she will be back every Friday night. Thank you again for sharing your review with the Trip Advisor community.

Sincerely,

Monica Morgan
Owner Relations Manager
843-842-0015
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Any
English first
Horsham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 17, 2014

We stayed here a couple of weeks ago, we booked through booking.com., had originally booked for 3 nights and then extended and booked another 2 nights. On arrival we asked if we could have the same room for 5 nights, straight away they said NO, and the front desk staff were very unhelpful. So we had to check out by 11 oclock and could not recheck in until 4 pm, very inconvenient. They certainly DID NOT go the extra mile to sort out our problem, which I am
very disturbed with. Or first room was basic, however our 2nd room was very nice. Will not be back .

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCHHI, Manager at Hilton Head Island Beach & Tennis Resort, responded to this review, April 19, 2014
Dear Guest,

Thank you for taking the time to write your review. I am happy to hear that you enjoyed your stay so much that you decided to extend your stay another two nights. We always try to accomodate our guests. But with furthur investigation by the front desk they realized that another family had booked that villa two months earlier. They had booked two villas next to each other so that they could be close to each other. I am sorry the front desk did not properly explain to you why they moved you to another villa for your extended days.

Sincerely,
Monica Morgan
Owner Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton, Virginia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 10, 2014

The next time you are planning a trip to Hilton Head Island check out this place. What a great place to stay! We stayed in the ocean villa section and it was awesome! The views of the ocean are amazing and the convenience of having the beach, pool, tennis courts, and outside snack bar with in walking distance of our condo was perfect. We've stayed here several times in different sections of the resort and everything is within walking distance of the beach. All staff members are very friendly and helpful too!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCHHI, Manager at Hilton Head Island Beach & Tennis Resort, responded to this review, April 17, 2014
Dear Guest,

Thank you for your “Awesome” review. We really appreciate you taking the time to go on Trip Advisor and post your review. The beach experience on Hilton Head Island and at our resort is one of the best around. Thank you for pointing out some of the great amenities here, including the oceanfront pool, tennis courts, restaurants, and of course the beach. I will share your review with the staff. They will appreciate your kind words. The staff works very hard being helpful as well as friendly. We will look forward welcoming you back.

Sincerely,

Monica Morgan
Owner Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flourtown, Pennsylvania
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 6, 2014

We adored staying here. It's really like your own little villa right on the beach. Words ca't describe the pizza and other food there at Coconutz..delicious. We were very surprised. We stayed here for 4 nights and loved everything about it...the bathroom was a bit small and outdated, but other than that you couldn't have asked for a better room. I was really happy that there was a kitchen as we did use the coffee machine and fridge. The staff was very courteous and helpful. I def. recommend purchasing your bathroom toilet paper and shower items at the local Wal-Mart as the quality of those given were not the best.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCHHI, Manager at Hilton Head Island Beach & Tennis Resort, responded to this review, April 17, 2014
Dear Guest,

One of our favorite words at the resort is “excellent” so thank you very for the wonderful review. You identified some of the resort amenities that we are very proud of; including our restaurants CocoNutz Sports Bar and Gatorz Pizza. As well as the proximity of the beautiful beach. Your review reassures us we’re on the right track in providing a friendly and helpful staff for your guests. I will share your thoughts on the toiletries with housekeeping.

Sincerely,

Monica Morgan
Owner Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfort, Kentucky
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 2, 2014

This review is for one of the smaller rooms, our view is of the small parking lot, but has pretty palm trees to look at. So far this room as suited our needs, it is pretty nice with just the basics we need. We planned on going to the beach a lot so we like our room just fine. Just know that all the supplies they give you, kitchen towels, paper towels, soap, all that is of the cheapest quality you will ever see. Nothing really absorbs, so I highly recommend buying some paper towels for your room. The room is very clean, very clean floors, linens, and appliances like the fridge, stove, microwave, dishwasher, are clean, updated, and are in very good shape. We don't mind our non ocean view because that motivates us to get out and go to the beach more! Staff could have been a bit more friendly at the front desk, but they were nice enough I guess.
I would say, this is a great place for friends and a good get a away - I would recommend it for a low budget vacation spot. We LOVE the surrounding spots of this city. It is beautiful and we recommend just driving and admiring all the beautiful landscaping and trees.
Take a quick trip to Savannah and tour it while you are here too!

Stayed April 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCHHI, Manager at Hilton Head Island Beach & Tennis Resort, responded to this review, April 4, 2014
Dear Guest,,

Thank you for staying here at our resort. We are glad to hear that everything was to your satisfaction in your villa. Our housekeeping company takes great pride, and is very meticulous in their work. We are glad you enjoyed the island and surrounding area. The villa you booked is a resort view which is a view of the resort instead of an ocean view. If you would prefer to have an ocean view on your next visit you might want to reserve a villa that is either an ocean view or a direct ocean front view. I apologize for our front desk staff for not being friendly during your stay. I will share your experience with them for training purposes. On your next stay please call us and we will help you choose the perfect villa for you. We hope to see you soon.

Sincerely,
Monica Morgan
Owner Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Top Contributor
73 reviews 73 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 29, 2014

We spent four nights, five days at this resort, Check in was fairly easy. But we stayed in the Tennis Villas and had a room that faced the park lot, I think it was a rental of some type, There were some buildings with ocean views. The beach area was nice. The room we had was dated and there were four of us, We each received one thin set of towels for the time we were to be there, We ended up using the fee self service laundry service, We had an agreement that we would empty our own trash, There were bike rentals that we used, The lady who checked out bikes was very friendly and helpful. The fitness area was so small and it closed at 5 pm. This might be a good place to take tennis lessons. We did eat at the pool bar and cafe, Service and food were good. WIFI usage was terrible, The four of us continually got disconnected or were not able to access the internet, The front office told us to call Hargray, the service provider for the resort. We did talk to them twice but did not resolve access.

Room Tip: Confirm an ocean view room.
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCHHI, Manager at Hilton Head Island Beach & Tennis Resort, responded to this review, April 17, 2014
Dear Guest,

Thank you for staying at our resort. Yes, I agree this is a great location on the Island, with close proximity to the beach. All the villas at our Resort are privately owned. All owners decorate their villa to their taste, as well as some owners have updated their villas more than others. After receiving your email I understand that you were a guest of another Rental Company here on the island. The Tennis Villa that you stayed in did not have an ocean view. We do have two bedrooms available here at the Resort that do offer ocean view. Thank you for identifying several of the resort amenities that you enjoyed during your stay, including bike rentals, laundry facilities, restaurants, and the beach. On your next visit to Hilton Head please give us a call directly and we will be happy to find you a villa with an ocean view.

Sincerely,

Monica Morgan
Owner Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2014

My husband and I spent 3 days at the Hilton Head Island Beach & Tennis Resort. We were a little leery about booking here because of the reviews but we were pleasantly surprised. We booked an ocean view room and although we were at the end of the building we could see the ocean from our balcony. The check in process was efficient and the people working were very pleasant. We even had a call the first night to be sure everything was to our satisfaction. Though the condo could have used a bit of updating, it was clean with plenty of linens, extra blankets, etc. Although there was not a lot of kitchen stuff available to use, we had what we needed for breakfast and snacks. The location of the resort was fantastic, pretty much in the middle of a huge beach. You could walk in both directions for quite awhile so we really enjoyed that. We did take advantage of the guest laundry which was located on 2 of the 3 floors in our building. There is a very small fitness center back by the tennis courts. Our only complaint was that it was only open from 8 to 5. The only other thing we were surprised by is we did not have any shampoo. We had dish soap, bath soap, toilet paper, and dishwasher detergent (we had no dishwasher!) so we assumed there would be shampoo. It wasn't a big deal and maybe it was mistakenly not provided. Other resorts located on the beach were far more expensive so we felt this was a very good value.

Room Tip: Book an ocean view or ocean front room.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCHHI, Manager at Hilton Head Island Beach & Tennis Resort, responded to this review, April 4, 2014
Dear Guest,

We are thrilled that you and your husband enjoyed your stay here. Yes, I agree the location here is fantastic with the close proximity to the beach. I am glad you and your husband enjoyed your walks on the beach. We have been getting other requests to have the hours extended in the fitness center. It is something that we are looking into. At this time our amenity package does not include shampoo however it does include bath soap, dish soap, toilet paper, and paper towels. We hope to see you again soon.

Sincerely,
Monica Morgan
Owner Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Head Island Beach & Tennis Resort

Address: 40 Folly Field Rd, Hilton Head, SC 29928
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Hilton Head
#9 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Head Island Beach & Tennis Resort 3.5*
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Also Known As:
Hilton Head Island Beach & Tennis Hotel Hilton Head
Hilton Head Island Beach And Tennis Resort

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