First of all, if you visit this resort, don't expect lavish accommodations, and you won't be nearly as disappointed. I did my research, and I knew this place was somewhat dated. However, we were looking for an affordable place to stay at the beach that provided the same amenities as a condo, but that had restaurants, pool, and tennis like a hotel. The resort had all of those things. However, our villa (despite being described as a "gold" level villa which is supposed to be a really nice/updated one) was definitely lacking in several ways. The outside of the villas are looking a little shabby, and the smell as soon as you walk up to your door is "musty." The carpet outside in the halls is stained and smelly. The inside of our villa was musty as well. It was also really dusty with some malfunctioning fixtures (bathroom faucet/lamps), minimal glassware (no wine glasses), stained blankets/shower curtain, an outdated TV, and NO TV in the one bedroom. However, we're always prepared. We had disinfecting wipes, candles, and plenty of items from home to make the place our own, which it became after a few days! We also had a big cockroach that welcomed us as soon as we walked in! We called, and the front desk said they recently sprayed, so that was probably the reason for the half-dead insect in the floor. And, in their defense, we were on the first floor with our balcony facing the woods, so I'm willing to give them a pass on that, and we did not see any more after that. Due to the smell and excessive amount of dust on everything, we checked the air filter. I bet that it had not been changed in 10 years!! They gladly came out and changed it. With that change, the candles, the immediate opening of the balcony doors as soon as we arrived, and the use of the ceiling fans, we had the musty smell gone in about a day. We didn't use any of the blankets. All the sheets were clean, so we just used those. The bathroom wallpaper was peeling, and so on and so forth...But, on to the the good points! We loved being able to cook our own meals while we were there. The stove, dishwasher, refrigerator all worked well (no icemaker though). The location is great. There are plenty of tennis courts, a restaurant, a sports bar, and a great little tiki bar right by the pool. We stayed in the Ocean Villas which were just steps from the boardwalk that led to the huge pool, tiki bar, and the beach. They have bike rentals to get around the resort. The security is tight--so we felt very safe on the grounds at all times. And, lastly the price is unbeatable. $99/night. So, for that price, you can't expect a 5 star resort! I've heard that renting the villas from the owners on VRBO is better because you can actually see the villa before you rent. However, this was a "same day" trip, so the owner we contacted VRBO would not let us due to short notice. We just called and rented from the resort sight unseen. I really wouldn't have minded the villa's " decorative imperfections" if everything would have been clean and in working order. So, with all that being said, would I go back? Believe it or not, yes, I probably would! But, I would try to rent from VRBO first. The location, access to pool/beach and restaurants are all reasons that I would return. Plus, everyone there was very nice. :)
Ocean Villas are closest to the beach!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 30, 2013
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I agree with you we have great amenities here including tennis, 2 pools, easy walk to beach, bike rentals and restaurants. You will be happy to hear that the carpets in the Ocean Villa corridor are all being replaced by wood. That will make it much easier to clean and that musty smell in the corridors will be gone. All the villas here are privately owned. Some owners update their villa more often than others. I would highly recommend that you visit our website, where we have pictures of all our villas before making your next reservation. If you need any help making your reservation, or have questions on any of the villas please call us directly.
Owner Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.