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“The PERFECT vacation!” 5 of 5 stars
Review of Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
4.0 of 5 Resort   |   130 Shipyard Drive, Hilton Head, SC 29928   |  
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Special Offer
Free 4 '15 Offer
Ranked #3 of 26 Hotels in Hilton Head
Certificate of Excellence 2014
GreenLeadersGold level
1 review
“The PERFECT vacation!”
5 of 5 stars Reviewed yesterday NEW via mobile

The staff was truly amazing! They all made us feel like we were their only guests! It started with Charlie at the front door, Mollie and Joanne at the front desk and Diane in housekeeping! Had a fabulous massage by Anne. The hotel shop, Pearls, is lovely! Wonderful selection of clothing and very helpful staff! Mary, has a great eye for what is stylish and beautiful on. Yvette was great as well! Can't wait to come back! Thank you to all!

Stayed March 2015, traveled with family
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1,054 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Jackson, Mississippi
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 2 days ago NEW

When I arrived the desk person was very friendly, I went to my room to check because I don't bring my bags in till i check the room to see if i have to move, You know because some motels are not the well taken care of but this place was beautiful. I really enjoyed my 2 day stay

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to stay at this 5* resort hotel completely by accident, after finding we had a spare day in South Carolina. As a dedicated user of Hotwire, I booked the hotel unseen. Wow- were we not disappointed!! The hotel is beautifully situated with tiidily kept grounds, swimming pools and spaces to relax before you reach the path leading onto the beach.
Our room was spacious and very comfortable. We decided to have breakfast in the hotel and were very pleasantly surprised at the reasonable price we were charged. All staff were charming and attentive. It was very quiet, being January and while not chilly, the weather had deterioated and was windy. Would have loved to use the pool but was not quite brave enough! I can imagine the calmness may disappear in the holiday season somewhat.
Some rooms have a pool view. As this is a resort, there is a daily resort fee to be paid in addition to the room rate. This still proved value for money even though we did not use any of the facilities. However, I am hooked on the quality of the Sonesta name and would seek to use them again.

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

Amazing stay at Sonesta Resort in Hilton Head. Very impressive resort ,right on the ocean. Beautiful grounds around resort. Hotel/Room was very newly remodeled, everything very fresh and clean. Beautiful pool area, with poolside bar, also a shade pool and hot tub. Nice happy Hour from 4-6pm. Very impressed and would rate it a 10. A lot of bike paths around resort to ride bikes. Very nice golf courses on grounds. Would highly recommend this resort and would definitely go back for another visit.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Sonesta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiken, South Carolina
Top Contributor
101 reviews 101 reviews
34 hotel reviews
Reviews in 54 cities Reviews in 54 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

spent two nights in this location for a work conference. Very good location on the island and the rooms are nice and inviting. If walking distances to elevators, pools ad beach, then do not come here. I look forward to getting back to this location in the near future.

Stayed March 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Park, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel was beautiful! Very clean and well laid out. The bellman were so friendly and helpful, we loved them! We will definitely stay there again. The pool and grounds were really enticing. The ocean was right there also. It was cold and a little rainy when we stayed so we didn't partake of the outdoor activities on site. There is golf at every turn and we had a great time golfing Hilton Head National. The bartenders at the lobby bar were very helpful for suggestions on restaurants and we tried several they recommended. We were not disappointed!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, 5 days ago
Thank you for your kind words regarding your recent stay! We are happy to hear that you were able to enjoy our ocean-side location and the rainy weather did not deter you from enjoying what the island has to offer! Thank you for your recognition towards our Bellmen and Bartenders and we look forward to your return!

Lisa Leong
Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a great resort and awesome location. Great customer service check in was fast and the staff was very friendly. This is a great place to stay and only about an hour from Savannah. If you are going to Hilton Head Island this is the best resort to stay at while visiting.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, 5 days ago
Thank you for the positive review and naming us the best resort to stay while on Hilton Head! We are happy to hear that you found our staff helpful and check-in was a breeze. Thank you for your recommendation and we hope to welcome you back soon.

Lisa Leong
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hilton Head
#1 Spa Hotel in Hilton Head
#2 Top resorts Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Official Description (provided by the hotel):
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the Verizon Heritage Golf Tournament. We are one of the closest, upscale Hilton Head hotels to island shopping, restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Fridays and Saturdays, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Beach Resort is the place to be on Hilton Head Island. ... more   less 
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza

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