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“I recommend this hotel” 5 of 5 stars
Review of The Westin Hilton Head Island Resort & Spa

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The Westin Hilton Head Island Resort & Spa
4.0 of 5 Resort   |   2 Grasslawn Avenue, Hilton Head, SC 29928   |  
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Special Offer
4th Night Free & Credit
Ranked #6 of 26 Hotels in Hilton Head
Certificate of Excellence
GreenLeadersBronze level
Loveland, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“I recommend this hotel”
5 of 5 stars Reviewed yesterday NEW

I travel on business a lot and from time to time I get to travel on pleasure. This trip was only for pleasure. This hotel was recently updated and it shows. The pool area is wonderful and the rooms well done. O - BTW - this hotel is next to the ocean. I have few complaints. I guess my title said it all.

Room Tip: We upgraded our room to get above the tree line so we could see the ocean. We are glad that we did.
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  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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762 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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English first
North Augusta, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Westin on Hilton Head Island to celebrate our wedding anniversary. This is the 12th time we have gone there for the occasion and our 15th visit with them. There is a reason we keep returning. The place is just wonderful.....peaceful and relaxing.....just what we were looking for. Check in was a breeze with a great young lady named Jaye. She got us taken care of in no time so we could head to the beach. On our second night, she even had an anniversary card and some strawberries and champagne sent to our room to help us celebrate. The grounds were clean, beautiful and all the staff were friendly and helpful. There are just two suggestions for the future: there are an awful lot of children under the age of five in the hot tub. When we got in the first time, there were eleven....yes eleven.....children in there (some with floats) and only one adult other than us. Maybe they should have two hot tubs...one for kids and one for adults. The only other suggestion is that we get a free weekend for being loyal guests for the past many years! Seriously....it's a great place to stay for a romantic weekend. Great job Westin...again!

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel sits right on the ocean and all the rooms have great views.The food is great and the pool is outstanding. Great place to stay and a great location on the island. The beach is nice and they have all the gear you need for a great day at the beach.

Room Tip: Great view from most all the rooms.
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westchester
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this property many times over the last 13 years. The property is beautiful and well maintained. The food at the resort is amazing. View 32 provides great food, great service and an excellent view. Duke provides great service and makes excellent drinks. He remembers you from one visit to the next. Breakfast served outside is delicious patty, Patrick and everyone provide great service. Dolores makes the best omlets. Katie at the front desk is polite and professional and runs a great crew. I would recommend anyone visiting the island to stay at this resort!!!!

Stayed May 2015, traveled as a couple
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New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fairly good value resort. on East coast . Pools is clean and well appointed. Don't compare to the 5 Stars venue, but it is a friendly establishment. If you had been spoiled by 5 star service, you will get a different feel. Don't get me wrong , i like the resort. Do prepare to pay addition for service and activity . The recent renovation makes a different. Right at the beach access is a plus, Love the southern charm of service. You don't get this from northeast stay

Room Tip: if can get the room in a lower number, if you book a garden view room. May get you a chance to have...
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  • Stayed May 2015, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester,NY
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just finished a week stay over Memorial Day weekend. I absolutly love this resort. Every staff member is extremely friendly and caring. The resort is in excellent condition and extremely clean. The breakfast is great. Dolores the chef who prepares the omlettes does an outstanding job, she makes breakfast great, My wife and I always enjoy sitting outside and watching the Atlantic while having a great breakfast served by excellent severs(Patty, Patrick and the entire team). Bonnie is always a welcoming site when we arrive. She seats us and is warm and engaging. The entire front desk is friendly and welcoming. It is always a pleasure to see Katie. She always works hard to make guests feel valued and happy to return. She is good under pressure and a great team leader. The hotel was extremely busy while we were there and everything was perfect. I would recommend eating at view 32 Duke will make sure you are well cared for. This resort is great for relaxing and enjoying the ocean. I would recommend it to anyone for a great vacation

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiken, South Carolina
1 review
4 of 5 stars Reviewed 4 days ago NEW

What a great hotel! We just returned from our stay at the Hilton Head Westin, and already we're planning a return visit. We had an oceanfront room, so the view was spectacular. The room was large, clean, and well-appointed. The beds were as comfortable as I've ever slept in...we're thinking of buying one of their mattresses.

The food was good, though a little pricey. We are at the View 32 Restaurant, outdoors in the courtyard. The view from our table offered another incredible view of the ocean.

An all-around great place to stay on Hilton Head Island. Highly recommended!

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review, 2 days ago
Thank you for sharing that The Westin is a great hotel. Delighted that you enjoyed your guest room with a spectacular view of the ocean as well as our signature Heavenly Bed. It was also nice to know you enjoyed the food at View 32 where you also experienced the incredible ocean views. We appreciate your recommendation and look forward to welcoming you back in the near future for another renewing and relaxing stay.
- Tim Freisen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#5 On the Beach Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
Official Description (provided by the hotel):
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 
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Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa

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