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“Great condo. Great location.” 4 of 5 stars
Review of Waterside by Spinnaker Resorts

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Waterside by Spinnaker Resorts
3.0 of 5 Condominium   |   45 Waterside Dr., Hilton Head, SC 29928   |  
Hotel amenities
Certificate of Excellence 2014
Southampton, Canada
Top Contributor
123 reviews 123 reviews
21 hotel reviews
Reviews in 44 cities Reviews in 44 cities
43 helpful votes 43 helpful votes
“Great condo. Great location.”
4 of 5 stars Reviewed October 8, 2012

We really enjoyed our week in a 2 bedroom condo here. Condo was well equipped, clean & quiet....perfect for 2 couples as both bedrooms had en suite bathrooms. Units are very large. WiFi easy to connect to. Nice pool area. Lots of parking. Short walk to fabulous beach that is perfect for long walks....nicest at low tide. Several restaurants within walking distance......don't miss "It's Greek To Me". Will definitely return. Price was very reasonable & included daily golf for 4 people....just pay the cart rental.

Room Tip: Some of the units are quite dark as balconies look over heavily treed area.....ask for unit that has...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
    63
    71
    22
    7
    5
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85
43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Oakville, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 16, 2012

This resort is in a great location. It has a huge pool (which could be heated just a little more) and everthing nearby. The staff are helpful and friendly and the units are clean. Had no issue with bed bugs as some have complained about last month. The only downside is that the 2 bdrm we stayed in is dated. It needs a refresh of new furniture and decor. It does not have a modern look or feel to it. However, everything is close by including a quaint mall for groceries and restaurants. Recommend renting a bike and seeing the island. The resort is not on the beach but you can walk or bike it easy enough.

Room Tip: Our room was very quiet as it did not face the pool area. Having said that, when we were there it wa...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review, September 24, 2012
Thank you for the wonderful comments you have posted about Waterside Resort. We thank you for staying with us and look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed September 3, 2012

Nice place, great location. Not on beach but an easy stroll. Very close to shopping, dining, Piggly Wiggly grocery. If you are one of those timeshare gas grillers, get in line. Very few grills for the many units. Still a very lovely place. Remarkably palmetto-jungle-like. The island founders and developers allowed almost no strip and build. Whole island well-designed.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review, September 4, 2012
Thank you for the wonderful comments you have posted about Spinnaker Resorts in Hilton Head Island, SC. We thank you for staying with us and look forward to your return.
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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2012

We stayed at Waterside by Spinnaker the first week of August 2012. We had a two bedroom unit which was spacious and had a well equipped kitchen. It was very hot and humid while we were there so we appreciated that the air conditioning worked well, keeping the entire unit cool. We also liked the balcony overlooking the lagoon which is home to turtles, birds and alligators. The large pool was also great and never felt crowded despite being well used.

Waterside is conveniently located near restaurants, shops and grocery stores. The 7 minute walk to the beach sometimes felt longer than that due to the heat but a quick dip in the ocean (or the pool on the way back) cooled us off nicely.

We would recommend Waterside as a good place for families to stay on Hilton Head Island.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review, September 4, 2012
Thank you for the wonderful comments you have posted about Waterside Resort on Hilton Head Island, SC. We thank you for staying with us and look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 2, 2012

We stayed in 3 bedroom in the first cluster of condos near entrance & the unit was a little "dated" in that sink tops need replacing BUT everything was spotless clean. Plenty of room with 2 master suites. Very well stocked & while we didn't need too much assistance from staff, the ones we dealt with were great! Friendly & helpful. Had a leaky shower, maintenance sent Frank over straight away who fixed the problem so we could get back to vacationing.
Excellent location 1/2 mile from Coligny beach & Plaza within walking or biking distance from lots of local stores, restaurants. Fitness center at Player's Club was close & has everything also super clean. Kids have to be 14 to use the equipment but the indoor pool & hot tub is available for them.
Beach was disappointing due to Hurricane Isaac, rough water & the entire chair rental 'experience'. I highly recommend you bring your own chairs, etc., otherwise you'll waste most of the day searching for beach staff to overcharge you $16.00 a day for chair & I assumed umbrella too.
Most restaurants were really good quality, service overall on the island was awesome. They can keep the Sea Shack it's a dive as shown on Food Network & although the food was good (not great), the price for eating on plastic plates, utensils is not worth it. We paid the same to eat at Smokehouse & One Hot Mamas. Both were infinitely better! Also Hudson's and Boat House were great seafood places and much more enjoyable.

Room Tip: units in the first cluster have no elevators so if you're upstairs be prepared to walk the stair...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review, September 4, 2012
Thank you for the wonderful comments you have posted about Waterside Resort. We thank you for staying with us and we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raymore, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 29, 2012

After reading reviews we were excited to stay at waterside. After arriving was disappointed in the low budget they seem to be operating on. Rooms were very well stocked and large but furniture was worn and carpet dirty. The staff seemed uninterested in making our stay a pleasant one. That is what few staff members there were.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review, September 4, 2012
Thank you for your comments. We apologize that your stay at Waterside Resort did not meet your expectations. We strive to make everyone's vacation memorable and exceed your expectations. We look forward to your return so you can see the improvements that your comments have provided.
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Hilton Head, South Carolina
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 21, 2012

we also had bed bugs. As soon as we pulled the cover back to get in bed we spot one so we took ever sheet off and ended up finding a few more on the top and bottom side of mattress. We called front desk and maintenance came and was tryin to tell us it wasn't bed bugs. But yet we had a picture on the computer pulled up that looked exactly the same! All he did was spray bug spray around the floor next to the walls and left. So we called front desk and they gave us another room. Then next morning stayed at another resort! Never again will I go back there or request Waterside to someone staying in Hilton Head.

Room Tip: check your beds first!
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review, August 27, 2012
Thank you for your posting on TripAdvisor. With these postings we are able to train our staff and better prepare our maintenance employees for problems like these. In response to your comments regarding bedbugs, our housekeeping and maintenance department responded extremely quickly to move you to another unit, then as an extra precaution we brought in a trained bedbug beagle dog. The dog or inspector did not find any bedbugs in the unit upon inspection. Whether you stay at any timeshare or hotel, there is little defense against this problem. Bed bugs eneter the units by guests who have traveled elsewhere and have picked them up. That being side, this is an extremely rare occurrence at our resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterside by Spinnaker Resorts

Address: 45 Waterside Dr., Hilton Head, SC 29928
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 55 Specialty Lodging in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Waterside by Spinnaker Resorts 3*
Number of rooms: 105
Official Description (provided by the hotel):
Fulfill your leisure desires and access all island activities from the preserved setting of this vacation resort just two blocks from the beach. Waterside timeshare resort features one of the largest aquatic facilities on Hilton Head Island and is also 2 blocks from the Atlantic Ocean. Walk to the beach or hop on the shuttle. Dry off long enough to enjo golf, tennis and proximity to beach restaurants and shops. ... more   less 
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Also Known As:
Waterside By Spinnaker Hotel Hilton Head

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