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“Terrible Customer Service” 1 of 5 stars
Review of The Sombrero Restaurant

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The Sombrero Restaurant
3346 Highway 301 North, Hamer, SC
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Ranked #2 of 4 Restaurants in Hamer
Cuisines: Mexican
Restaurant details
Cleveland, Ohio
2 reviews
2 helpful votes 2 helpful votes
“Terrible Customer Service”
1 of 5 stars Reviewed July 22, 2013

Service was awful! Would not recommend eating at this restaurant. No customer service and they add the gratuity into the bill. NOT WORTH THE MONEY! Waited over 30 minutes to receive our food after traveling with a hungry family of 6.

Visited July 2013
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27 reviews from our community

Visitor rating
    5
    7
    4
    1
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Contributor
20 reviews 20 reviews
11 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“It's ok!”
4 of 5 stars Reviewed June 15, 2013 via mobile

The place is nice just to say you have been there. The little store was nice it had a lot of little knick knacks but over priced. The food was alright. It wasn't horrible but it wasn't great either. Our waitress was really nice. The nachos were just tostito chips with canned salsa and canned beans and jalapeños. Some cheese, guacaomole (not fresh) and sour cream. It wasn't bad but there are other Mexican places with a lot better food.

  • Visited June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telchac Puerto, Mexico
Senior Contributor
42 reviews 42 reviews
33 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
“Cute place awful food”
2 of 5 stars Reviewed June 13, 2013 via mobile

Food would be too expensive if they gave it away. Although the theme was fun the device was misdirected and you could taste freezer burn on the vegetables. Stop for coffee if stop you must but eat elsewhere.

  • Visited June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines
Senior Contributor
32 reviews 32 reviews
10 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Cheap but fine”
4 of 5 stars Reviewed April 11, 2013

I thought that this place would be as terrible as Casa Bonita in Denver, which truly has indelible food. Although the presentation isn't great, the food is fine. We were surprised how quiet it was for April. We thought more snowbirds would be coming through that direction. Fit the bill for us. Waitress was friendly, food was ok, wine menu limited but oh so cheap. Truly a bargain at twice the price!

  • Visited April 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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Mason, Michigan, United States
Contributor
12 reviews 12 reviews
5 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great food and margaritas!”
5 of 5 stars Reviewed February 27, 2013

The service was a bit slow, the salad bar overpriced, but the nachos and chimichangas were great -- and so were the margaritas!

Visited February 2013
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