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“Half worth the money....” 3 of 5 stars
Review of Holiday Inn Express Greenwood

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Holiday Inn Express Greenwood
2.5 of 5 Hotel   |   110 Birchtree Drive, Highway 25 and 178, Greenwood, SC 29649   |  
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Ranked #3 of 9 hotels in Greenwood
richmond, Virginia, USA
1 review
1 helpful vote 1 helpful vote
“Half worth the money....”
3 of 5 stars Reviewed July 5, 2010

the hotel is new it looks nice the people are really nice.....however I do have some complaints. the breakfast was sorry, no bacon or saugage, not even a boiled egg. very few choices for breakfast. the hot tub was cold.....the double beds are very small a little bit wider than a twin bed 2 can not sleep comfortably.....my next stay will be in @ the hampton

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 people have reviewed this hotel

Traveler rating
    30
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    6
    6
    2
See reviews for
19
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Porters Lake, Canada
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 23, 2009

Spent two weeks at this hotel on a business trip and it was your typical Holiday Inn Express. Staff weren't the greatest when it came to service or attention to detail. Outside of hotel was clean and well maintained, inside was okay as well. Rooms we're alright but very cramped, I had two double beds and asked for a room with a King and a work area, some were available but they wouldn't move me. Beds weren't the most comfortable either, comforter was thin, not warm at all. I was on the first floor and the windows couldn't be covered, just a thin white drape. Had to use another sheet to cover window at night.

  • Stayed June 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed July 11, 2009

I stayed in this hotel on two occasions for business and the rooms were fairly standard. The breakfast buffet was also average--fruit cups, yogurt, cereals and a hot dish of the day, like biscuits with sausage gravy. What stood out was the staff, however. I arrived super early at 8am (check in wasn't till 3pm) praying they'd have a room ready because I wanted to freshen up before starting what would be a long day. Dawn was extremely helpful and accommodating and upgraded me to a suite immediately. During another stay (and I regret that I didn't get her name), the front desk person went over and above when I forgot to bring some info needed to get a discounted room. Meagan, who was working in the breakfast area, also bent over backwards to make sure I had what I needed and wanted. One thing that would be great to add is a printer in the business center. There are computers but documents must be picked up at the front desk and there's a cost if it's more than a few pages. I travel a good bit and enjoy higher-end hotels when I can afford it but sometimes it's the people that make all the difference in the world!

Stayed June 2009, traveled on business
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Ormond Beach FL
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 7, 2009

We stayed here in 7/09 for one night & for the $100+ we paid, we'd not stay there again. The check in clerk did up grade us to a suite where we has gnats & a couple of flies buzzing around our faces & one BEEG cockroach that I killed on the wall & left the body where it fell under the chair. And the a/c ran loudly all night long !
The room was OLD, & the check in area was redone sort of like an old mail wearing a new face, as many motels are now like this. All new facade front where you check in & the rooms are really old.
The breakfast was quite good for a freebie !
We could not recommend this motel for this price !

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
upstate sc
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 25, 2009

Had to get extra towels, only 2 in the room, had to get extra toilet paper, and there was a used wash cloth left in our shower from the previous guest, GROSS ...I guess the cleaning crew had better things to do that to clean the rooms properly . When they ran out of omelets the next morning around 9:30, they refused to make more...My 7 year old was very disappointed. Compared to other hotels in the area, they were rather pricey. I mean, c-mon, it's Greenwood, SC, not Atlanta!! I would sleep in my car before I stay there again!!!

  • Stayed June 2009, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Transylvania County, NC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 24, 2009

Now, just where to begin. First of all, I had reserved 2 rooms. I was told there was only one room under my name. I insisted there were 2 rooms, of course, the front desk clerk didn't believe me, which, I found out later, was the norm at this hotel. Guests are liars. It seemed only my insistance forced her to look for the other room. Lo and behold, she found it! Right there with the key to the other room. I went up to the room, after waiting forever for the elevator in this 2 story hotel. I walked over to the coffee maker. It still had coffee from before in it. I don't know how long before, though. The bathroom was another story. THERE WAS NO TOILET PAPER. BOTH rolls were empty. This was true of BOTH of our rooms. We had to go "get our own". There was a dirty washcloth in the tub in the other room. My room also had a dirty washcloth, but it was "packaged" as a clean one, meaning it was wrapped up real fancy in a hand towel hanging from the tub.

Now, about the breakfast. The hotel was FULL. I don't think anyone bothered to tell the kitchen staff. They ran out of all the "hot items" that Holiday Inn Expresses are supposed to have. There were very few muffins, some cinnamon rolls, and the juice was weak. They ran out of omelets. They refused to fix anymore, this was about 8:45. I think breakfast lasts until 9:30 or so. To not fix anymore when there was such a huge crowd was JUST PLAIN LAZINESS, or, AN I JUST DON'T CARE ATTITUDE. I got this impression from this hotel. When I went to check out, I told the "HEAD HOUSEKEEPER" about the problems with the room. Do you think she apologized? NO!! She just kept saying over and over "I don't believe it"!. Well that made me really want to stay there again-NOT!!!! This is a warning to anyone thinking of booking this hotel-enter at your own risk!!!

  • Stayed June 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 26, 2008

We were on our way from Michigan to Florida and this was the second overnight stop. We had my father with us, so stops were more frequent and longer ...

This hotel changed our room so that we could be on the ground level ... my father was looking forward to using their pool, which unfortunately was outside, and it was borderline too cool to use it as it had not been heated yet.
Breakfast was the usual Holiday Inn Express breakfast.

  • Liked — microwave and oven in room
  • Disliked — nothing
  • Stayed November 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Holiday Inn Express Greenwood

Address: 110 Birchtree Drive, Highway 25 and 178, Greenwood, SC 29649
Phone Number:
Location: United States > South Carolina > Greenwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Greenwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Greenwood 2.5*
Official Description (provided by the hotel):
Stay SMART at the Holiday Inn Express Hotel & Suites. College is back in session which means you can attend some great football games. This is the perfect time of the year to enjoy the lake, play a round of golf or visit the historical sites.. Make your reservations early for parents' weekend, concerts and area festivals. This beautiful, 2 story, 70-room interior corridor hotel is located near mall shopping, the best restaurants in town, Lander University, public golf courses, two movie theaters and 6 miles from Lake Greenwood. Our guestrooms are designed to provide extraordinary comforts and amenities and include high speed Internet access, microwave ovens and refrigerators. Two phones and lines allow multiple calls at once. Our guests love the new Stay Smart showers. Our upscale lobby and breakfast area, are the perfect place to meet family, friends or business associates during your stay. The fitness center, business center and 30 person meeting room provide a smart place for special events.Whether visiting Greenwood for business or pleasure, the Holiday Inn Express Hotel is the SMART choice. Our hotel is surrounded by historic sites & museums and is convenient to Columbia, Anderson and Greenville. So come join us and our friendly staff will be glad to assist you. ... more   less 
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Also Known As:
Holiday Inn Express Greenwood Hotel Greenwood

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