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“Great Place Never Disappointed” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Greenville

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Hawthorn Suites by Wyndham Greenville
3.0 of 5 Hotel   |   48 McPrice Court, Greenville, SC 29615 (Formerly Guesthouse Suites)   |  
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Ranked #48 of 62 Hotels in Greenville
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144 reviews from our community

Traveler rating
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    28
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    56
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Apex, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2012

I thought I was caught in a time warp... I don't think that the buildings or the room, in particular, have been updated, or even properly maintained since the early 1990's. The paint on the exterior walls and doors is cracked and peeling. A number of the siding boards are rotted. I had a second floor suite and the decking had some rotting boards creating a safety hazard. The room itself had a musty smell, although not overpowering. The walls inside the room had numerous dings, scratches, etc.. The TV's (downstairs and in the bedroom) were CRT relics. The bathroom had cracked and loose tiles with lots of missing grout. The shower curtain rod was loose. The bedroom furniture, in addition to being old, looked like it had been dragged across the parking lot before being put in the room. The blanket and pillow cases had holes..... The only positive I can give this place was the staff. Everything else about this property needs to be completely gutted and re-done.

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  • Stayed October 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcia M, General Manager at Hawthorn Suites by Wyndham Greenville, responded to this review, October 22, 2012
Thank you for sharing your review with us. I apologize that your stay was anything less than perfect. Please know that we use each reveiw to improve each and every customer experience .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KENNESAW
1 review
1 of 5 stars Reviewed October 10, 2012

I am one to write bad reviews but this hotel is an atrocity. I did not feel safe with my family due to the adjacent tenant 'lurking' outside the porch all night drinking and smoking and the inside of the room was extremely 'worn'. We had huge roaches crawling under the front door that night, only one towel for 3 people, no bathroom garbage can, the air conditioner was 'stuck' on a low temp which we finally turned down - the room became too hot and couldn't reset on a cooler temp all nite; the freezer leaked all over the kichen floor. I felt the rate charged was EXTREMELY too high for the value received. I will not be staying at this facility again.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREENSBORO
1 review
3 of 5 stars Reviewed October 5, 2012

The room was ok. We only had one washcloth and one of the towels was wet. I called the desk and was tod they would bring some up a little after 10 pm. I finally went to bed at 11:00 and no one ever brought them up.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcia M, General Manager at Hawthorn Suites by Wyndham Greenville, responded to this review, October 9, 2012
Thank you for writing your reveiw. I apologize that your towels were not brought to you upon request. I have spoken with our Front desk staff stressing the importance of handling each guest request with a sense of urgency. If your travel ever bring you back to Greenville please give us the chance to make things right. If you have questions please contact me directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
APEX
1 review
1 of 5 stars Reviewed September 23, 2012

This place need to be torn down and rebuilt. Do not stay here.............
It os not a safe place to stay.........

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcia M, General Manager at Hawthorn Suites by Wyndham Greenville, responded to this review, October 9, 2012
Thank you for sharing your reveiw with us. Your feed back is very important to us as we use all reviews to ensure guest satisfaction.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Greenville

Address: 48 McPrice Court, Greenville, SC 29615 (Formerly Guesthouse Suites)
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 62 Hotels in Greenville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Greenville 3*
Number of rooms: 96
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Also Known As:
Hawthorn Suites By Wyndham Greenville Hotel Greenville
Hawthorn Suites Greenville
Greenville Hawthorn Suites

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