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“Nothing special” 3 of 5 stars
Review of Hyatt Regency Greenville

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Hyatt Regency Greenville
3.5 of 5 Hotel   |   220 North Main Street, Greenville, SC 29601   |  
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Ranked #26 of 62 Hotels in Greenville
GreenLeadersBronze level
Munich, Germany
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Nothing special”
3 of 5 stars Reviewed 2 days ago NEW

I stayed there for a week during a business trip. The location close to Main Street is a plus but that's all. Breakfast is expensive so I haven't used it. Parking next to the hotel is OK and it wasn't very expensive. Rooms are standard business size but overall I felt that the hotel price was a little bit to high for what they offer and I travel a lot around the world.

Stayed November 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review, yesterday
Good Day Stefan B,

Thank you for your kind words regarding your stay at Hyatt Regency Greenville for a whole week. I'm glad you liked our location and the facilities we offer. We accommodate many buisiness travelers and take pride in making them as comfortable as possible with our clean, up to date, full service accommodations. As you pointed out, our location on Main Street near NOMA Square helps our guests to explore the dynamic culture, arts and activities of our beautiful city. We value your choice to stay with us and appreciate your business. We invite you to come back and stay with us again, if you are in the area!

Regards,
Larry Bell
General Manager
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179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
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English first
Fargo, North Dakota
Top Contributor
61 reviews 61 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I was in Greenville for business and I really enjoyed my stay at the Hyatt Regency! The staff was friendly and they did a great job of keeping the hotel clean... The atrium looks very nice and the hotel lounge in the lobby had good drink/food specials!

The best part of the hotel is its location though. It is right downtown, and within blocks of tons of restaurants and other attractions!

I will definitely stay at the Hyatt if I return to Greenville again.

Stayed October 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review, yesterday
Good Day Jordan S,

I am glad to hear that your business trip to Greenville was enjoyable and that we were able to meet your expectations. We are delighted our staff helped make your visit even better. It is the goal of every member of our team to provide a stay that goes above and beyond your expectations. I am happy you were impressed with our special food at the hotel lounge and the amazing atrium. As you stated, our downtown location is fantastic and is convenient to all the shopping and upscale restaurants within minutes from our front door. We will be waiting for your return to the Hyatt Greenville. Happy Holidays!!!!

Regards,
Larry Bell
General Manager
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Anderson, South Carolina
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a very enjoyable stay. We went out on the town with our friends for a Christmas outing. The walk along Main Street was great. The Christmas trees were also great. Our 2nd year here for this event.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review, 6 days ago
Dear Chris C,

We’re glad you had a great stay at the Hyatt Regency Greenville and enjoyed your Christmas outing with friends. It is our goal to keep people coming back by wowing them with our service and great rooms. I'm glad you took a stroll with your friends to downtown Greenville and saw the city’s rich heritage and culture, from arts to outdoor adventures. It was a pleasure to have you as our guest and we can't wait to be of service to you again in the future. Looking forward to see you on your next visit to Greenville.

Larry Bell
General Manager
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Greenville, South Carolina
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I did not stay at the hotel but had a Christmas party in one of their banquet/conference spaces. First of all, there were several Christmas parties going on at the same time, all different sized companies. The food at our party was excellent! It must have been a monumental task to cook so much for so many and have NOTHING overcooked.

Service was professional, tables were well appointed, dinnerware was beautiful, and we were well cared for. The only issue we had was the drink prices were quite high.

Room Tip: This location has an enormous multi-level lobby with lots going on
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review, 2 weeks ago
Good Day Ginnie C,

It is heartwarming to read your review. It is very kind of you to notice our special touches in our service and ambience throughout the hotel. I am glad t that we were able to delight you with our exclusively designed Christmas party menus. It was a pleasure for us to learn that the service provided by our associates surpassed your expectations. We will definitely share your compliments, especially with our Food and Beverages team, and the entire staff, to recognize them for a job well done. The Hyatt regency Greenville team and I look forward to welcome you for a stay with us in the not so distant future.

With kindest regards,

Larry Bell
General Manager
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Lexington, South Carolina
Top Contributor
223 reviews 223 reviews
48 hotel reviews
Reviews in 107 cities Reviews in 107 cities
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After some negative experiences at Hyatt Regency's elsewhere we were so glad to get back on track with a Friday/Saturday night stay at the Greenville Regency.
We were placed in room 502 and the Panorama Suite was a welcomed upgrade,the room was clean and updated,we really enjoyed the views from the floor to ceiling windows..
There is no Regency Club here but the Roost restaurant serves up a fantastic breakfast that is comped for Diamonds.
The wifi speeds were excellent.
I had never previously been to the downtown Greenville area and after walking to some nearby restaurants and shops,I will say that this hotel is in a great location.

The staff that we encountered were all helpful and friendly.
I want to add that the concierge I spoke with over the phone prior to arriving made us some excellent dinner reservations during our stay,Thanks James!!

We will definitely return again soon.

Room Tip: 502 is a Panorama Suite and well worth the upgrade.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review, 2 weeks ago
Good Day CarolinaCoopers,

This is such a wonderful feedback and we thank you for your generous five star rating. I am absolutely delighted to hear that you were upgraded to a Panorama Suite and you enjoyed the Wow factor and the impressive view it provided.

Thank you for sharing your experience at Roost, our hotel restaurant. We take great pride in both our service and serving the best local, seasonal food in downtown Greenville. I will pass on your outstanding comments to our Roost team members as well as the entire team. I'm particularly proud of James for having left such a positive lasting impression on you.

We're also happy to know that you were able to take advantage of the many complimentary features we provide. We couldn't agree with you more, our town is an outstanding destination for a weekend away from home! We will be waiting for your return to the Hyatt Regency Greenville. Safe Travels!

Larry Bell
General Manager
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Tuscaloosa, Alabama
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 18, 2014

SEAC 2014 was held here last week. It was such a great hotel - the rooms were very clean and comfortable, the staff were all very nice, and the hotel itself was just awesome. It's a great place for a conference, and was within walking distance of the museum, shopping, and several restaurants. I would definitely recommend this hotel for future conferences or just for a vacation stay. If I'm every back in Greenville, I would definitely stay there again.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review, November 19, 2014
Good Day Cassie M,

We were very pleased to host SEAC 2014 at the Hyatt Regency Greenville for their recent meeting. We are very pleased that you and your associates enjoyed our venue, the professional and friendly service provided by our staff and our wonderful location were perfect for your needs. We will certainly share your comments with our team members, they will be delighted to hear that their efforts do not go unnoticed. Thank you for posting the review online for the benefit of the future travelers and we will be waiting your return soon to the Greenville.

Larry Bell
General Manager
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Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed here in mid November and had a great time. The hotel has a very open and modern interior with cool lighting. The bar area is open and allows for visibility to two very large screened TV's (perfect for watching the football game). Staff was very helpful and parking was a breeze. Rooms were large although found the double beds to be a little small. Only bad experience was difficulty keeping the thermostat at the right temperature but was more of an annoyance. The hotel is well located to get to many of the great restaurants and bars in the area. Great stay.

Room Tip: Rooms with interior view look across the broad lobby and bar area.
See more room tips
  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review, November 19, 2014
Good Day Brad S,

Thank you for staying at the Hyatt Regency Greenville. I am glad that you noticed our interior decoration and the beautiful lighting. I am sure you were satisfied with all the other facilities and amenities we had to offer even though you were a little annoyed adjusting to get the right temperature. I would like to apologize for this issue you encountered with the air conditioning unit and will address it to our Engineering staff. We hope to have another opportunity to welcome you back to our hotel. Have a great day!

Sincerely,
Larry Bell
General Manager
Hyatt Regency Greenville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Greenville

Address: 220 North Main Street, Greenville, SC 29601
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Greenville
#20 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Greenville 3.5*
Number of rooms: 328
Official Description (provided by the hotel):
Hyatt Regency Greenville is ideally located in the heart of downtown Greenville only steps from dining, shopping, and nightlife. Enjoy the close proximity to Main St. Jazz, Downtown Alive, BI-LO Sports and Entertainment Arena, Peace Center for Performing Arts, and much more. Hyatt encompasses 328 total guest rooms, 17 luxurious suites, and 25,000 square feet of flexible meeting space featuring Greenville's largest hotel ballroom. Hyatt Regency Greenville is THE location for your next meeting or weekend getaway. ... more   less 
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Also Known As:
Hyatt Regency Greenville Hotel Greenville
Greenville Hyatt Regency
Hyatt Greenville

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