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“Nice hotel” 4 of 5 stars
Review of Crowne Plaza Greenville

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Crowne Plaza Greenville
3.5 of 5 Hotel   |   851 Congaree Road, I-385 exit 37, Greenville, SC 29607   |  
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Ranked #19 of 62 Hotels in Greenville
Certificate of Excellence
Topeka, Kansas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nice hotel”
4 of 5 stars Reviewed June 9, 2014

Stayed here for 3 nights. Was a nice hotel. Rooms were nice, kids enjoyed the pool. It was very warm! Staff was very friendly. My only complaint is a lack of breakfast available on site. There are plenty of fast food places near by, but on site would have been better.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Manager at Crowne Plaza Greenville, responded to this review, June 20, 2014
Thanks for choosing the Crowne Plaza for your family's recent stay in Greenville. We are pleased that you all enjoyed your room, and that the kids had fun swimming! I regret that you were not able to have breakfast with us. Our hotel offers a buffet breakfast and cooked to order menu, provided by Ruth's Chris Steakhouse seven days a week. It is our hope that you will visit us again and be able to enjoy breakfast as well!
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194 reviews from our community

Traveler rating
    87
    70
    16
    17
    4
See reviews for
37
32
27
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Topeka, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

We couldn't have selected a better hotel for my brother's destination wedding. Every aspect of comfort has been considered when it comes to this property. I have over 15 years of experience in the hospitality industry and even I was impressed. That's a difficult task as I am extremely particular when it comes to my lodging. Way to go!!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Manager at Crowne Plaza Greenville, responded to this review, June 1, 2014
Thank you for selecting the Crowne Plaza for your recent stay in Greenville. We are so delighted that you enjoyed your experience, and we are honored to receive such a complimentary review! Please think of us for any trips to our area, we would love to host your next visit!
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

I have stayed in this hotel every week for the past 2 months. Many of my colleagues have also stayed at this hotel during the past 2 months. We have had meetings throughout the week and weekends throughout this time. This property is hands down the nicest Crown Plaza that I have stayed in. The entire staff were great throughout. Cynthia & Kendalyn (Front Desk Staff) were always cheerful and eager to help! I will be staying here every time I come Greenville.

Room Tip: If you are a Platinum Member and are used to upgrades, this hotel has no suites. But all the rooms a...
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Manager at Crowne Plaza Greenville, responded to this review, June 1, 2014
Thank you so much for your kind review of our property and our team! As our regular guest, and "Road Warrior", your feedback means so much to us. I will share your warm compliments with Kendalyn and Cynthia, as well as the rest of our staff. We look forward to serving you again soon!
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Indianapolis, Indiana
Top Contributor
86 reviews 86 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 27, 2014

My family stayed two days at the Crowne Plaza and to be honest it was not my first choice because it was more expensive than some surrounding hotels; however, my niece was getting married and this is where everyone else was staying, so I relinquished my scrooge instincts and paid the extra. We arrived late Friday night and I was so frustrated. The person who checked us in didn't give us any information about where to park, where the elevators were, where we could get breakfast in the morning etc...I had to ask. Then when we arrived in our room and it smelled of cigarette smoke. It was awful. It was so late though, that I decided not to do anything about it until morning. I looked longingly and parched at the $4.00 water bottle that was offered and just couldn't spend the ridiculous amount for the convenience. Things looked much brighter and much better in the morning. I found the Ruth Chris restaurant offered a very nice buffet for a reasonable price and it was really good. I wish I had gotten the name of the lady that served us. She was simply amazing! After the night before and being neglected we felt like royalty by the server in the restaurant. She made sure we were comfortable, had everything we needed and even brought my daughter a plate of her favorite fruit! The rest of my family wandered over the the Waffle House which is right across the street, but honestly, I really enjoyed not having to drive across the street. I then talked with the manager, I think her name was Christina, and she was likewise wonderful. I asked about smoking and non-smoking rooms and she let me know that all the rooms are non-smoking....soooo. that meant another patron went against the rules and smoked in the room. It was unfortunate the cleaning folks didn't catch it so we wouldn't have to have put up with it for that one night; however, Christina instantly made it right. She apologized and got us another room just a couple doors down. All in all, it ended up a positive experience after a pretty rough start! The day staff made that possible!

Room Tip: We were put in an even room which overlooked the lobby or meeting area. Nice if you want to peek dow...
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Manager at Crowne Plaza Greenville, responded to this review, June 1, 2014
Thank you so much for sharing a review of your recent stay with us. I regret that things started off on the wrong foot for you and your family. I am very glad that we turned things around so you were able to be comfortable in your room and enjoy your time in Greenville. We look forward to serving you on your next trip to our area!
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Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 26, 2014

We chose this hotel because it was the host hotel for the Greenville Highland Games and we were not disappointed. Very friendly staff and beautiful room. While we did not eat in the restaurant, I assume they provided the food for the Clan Reception and it was very good. The location near interstate was convenient, yet not too close to be a noise problem. My only small complaint was the AC unit in our room was very loud. Had we not settled in before realizing this, I would have asked for another room. We did find that the fan kept the room cool enough and was quieter.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Manager at Crowne Plaza Greenville, responded to this review, June 1, 2014
Thank you for choosing to stay at the Crowne Plaza for your trip to the Greenville Scottish Games! Our team was delighted to host the reception this year, and I am so pleased that you enjoyed your time with us. We hope that you will return for the Games next year, and that you will come back to see us as well!
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Gilbert, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2014

In Greeville for the week end for my granddaughters wedding. The hotel was very nice,
clean, and the staff courteous and helpful. We were there the prior year and needed
transportation to our event and it was provided for us. As you can see, we liked it
enought to return. Very convenient to shopping Centers and restaurants.

Room Tip: Request a room that does not over look a roof top of air conditioners
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Manager at Crowne Plaza Greenville, responded to this review, May 31, 2014
Thank you for choosing the Crowne Plaza for your stay in Greenville. We appreciate the time you have taken to share your review, and we are so pleased that you enjoyed your experience. Please come back to see us again soon!
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Greenville, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

What a great feeling to walk into a refreshing updated Crown Plaza! The front desk ladies "Cynthia and Kendalyn" were awesome friendly smiling constantly it was genuine you can tell they love the job!

Room Tip: The bed for me was like sleeping in my own.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Manager at Crowne Plaza Greenville, responded to this review, May 23, 2014
Thank you so much for your kind review of your stay. I am delighted that you enjoyed your time with us. I will pass your compliments on to Cynthia, Kendalyn, and the rest of our team. We hope you will visit us again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Greenville
#13 Family Hotel in Greenville
#18 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza

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