My family stayed two days at the Crowne Plaza and to be honest it was not my first choice because it was more expensive than some surrounding hotels; however, my niece was getting married and this is where everyone else was staying, so I relinquished my scrooge instincts and paid the extra. We arrived late Friday night and I was so frustrated. The person who checked us in didn't give us any information about where to park, where the elevators were, where we could get breakfast in the morning etc...I had to ask. Then when we arrived in our room and it smelled of cigarette smoke. It was awful. It was so late though, that I decided not to do anything about it until morning. I looked longingly and parched at the $4.00 water bottle that was offered and just couldn't spend the ridiculous amount for the convenience. Things looked much brighter and much better in the morning. I found the Ruth Chris restaurant offered a very nice buffet for a reasonable price and it was really good. I wish I had gotten the name of the lady that served us. She was simply amazing! After the night before and being neglected we felt like royalty by the server in the restaurant. She made sure we were comfortable, had everything we needed and even brought my daughter a plate of her favorite fruit! The rest of my family wandered over the the Waffle House which is right across the street, but honestly, I really enjoyed not having to drive across the street. I then talked with the manager, I think her name was Christina, and she was likewise wonderful. I asked about smoking and non-smoking rooms and she let me know that all the rooms are non-smoking....soooo. that meant another patron went against the rules and smoked in the room. It was unfortunate the cleaning folks didn't catch it so we wouldn't have to have put up with it for that one night; however, Christina instantly made it right. She apologized and got us another room just a couple doors down. All in all, it ended up a positive experience after a pretty rough start! The day staff made that possible!
- Official Description (provided by the hotel):
- The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bi-Lo Center Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm. Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 203 beautify appointed deluxe king and double bedded rooms with our plush Sleep Advantage 7 layer beds .For your comfort and enjoyment we provide the following amenities and services...•Complimentary High Speed Wireless Internet Service •24 hour fitness center •Indoor heated pool for year round enjoyment •Room service •The award winning Ruth's Chris restaurant located in the hotel The BIG Bar located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 6,500 sq. ft. of meeting space the hotel can host meetings and banquet from 10-400 guests and earn IHG Rewards Points for your events. ... more less
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- Also Known As:
- Crowne Plaza Greenville Hotel Greenville
- Greenville Crowne Plaza