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“Don't take the room by the ice machine!” 4 of 5 stars
Review of BEST WESTERN Greenville Airport Inn

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BEST WESTERN Greenville Airport Inn
2.5 of 5 Hotel   |   5009 Pelham Road, Greenville, SC 29615-5465   |  
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Ranked #22 of 61 Hotels in Greenville
Greenville, South Carolina
1 review
“Don't take the room by the ice machine!”
4 of 5 stars Reviewed August 18, 2014

I think that overall they try to do a good job here. I don't like cheap imatation wood flooring instead of carpet, but that is just a persanel preference. The pool and grounds are beautiful , the rooms are clean, with fridge, micro, and nice clean new towels. Overall, for a motel, it is very nice.
Unfortunately for me, I got the room directly across from the ice maker. I can deal with all the construction workers filling there coolers starting about 5:00 am thru 07:00 am. I can deal with the smokers, who do not realize that by simply stepping out there door to smoke, that there smoke comes directly in the room thru the air conditioner.. That is all stuff out of the hotels control.
What the hotel does have control over is the 5 foot long, 747 landing light mounted on the wall, directly across from my room window, aimed at my window. It can't be more than 12 feet from my window and aimed directly at my window.
Sure, they have big dark curtains but it is like a solar eclipse all night long. This incredibly bright light with a shield in the middle of it. It is actually darker durning the day.
I felt like Crammer on the Steinfeld episode with the Kenny Rogers chicken next door. Come on Best Western, you can do better than that!!!!! It does not need to be that bright by the ice machine, and aim the light the other direction.

Room Tip: Stay away from ice machine
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  • Stayed August 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review, August 19, 2014
Thanks for your review. We will look into the issue by the ice machine. The lighting is bright outside around the building. I'm not sure I can do anything about that but will certainly look into it too. Thank you also for your lovely compliments and for scoring us 4 stars. We appreciate you. Pamela Solarek GM
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347 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Newnan, Georgia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2014

Hotel is conveniently located right off the expressway. Check in was easy and quick. Room had been recently upgraded and was large, clean, and best of all everything worked. Breakfast was ok and had a good assortment to choose from, although being a meat lover I would love to some kind of a meat choice. I have stayed here before and will stay here again.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review, August 18, 2014
Thank you so much for your kind review and also for coming back to see us a second time. That really means a lot to us. Pamela Solarek GM
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Top Contributor
273 reviews 273 reviews
17 hotel reviews
Reviews in 57 cities Reviews in 57 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed August 16, 2014

We chose this hotel for a good mix of location (just outside I-26) and closeness to Greenville, pet friendly policy and price. We arrived in the afternoon and the receptionist gave us a very nice and very clean room on the back of the property close to the dog park. I felt that or room was quiet even if there was traffic on the nearby road and my night of sleep was good. My girlfriend said that she heard loud people hanging out outside their rooms during the night, but I didn't. In the morning, they seemed friendly, but a little creepy because it looked like they were living there. I would definitely stay here again, for the reasons that I mentioned above. Also we liked the very good breakfast in the morning and that they are true pet friendly. They have an outdoor pool, but we did not use it.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review, August 18, 2014
I appreciate you taking the time to write a review of our hotel. I can see you write a lot of reviews so you are a seasoned traveler. I am not quite sure what you meant by people 'looked like they lived there'. I would love it if you could contact me and let me know what that meant. Ours is a transient hotel. We are not set for any permanant residents. We do have some construction workers at the hotel with all of the GSP and BMW construction going on. Thanks again. We appreciate you! Pamela Solarek GM
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N. Hartford, United States
1 review
5 of 5 stars Reviewed August 11, 2014

Greenville Best Western is a clean, quiet, place to stay whe traveling. It is easy on/off the highway. Love the hardwood floors! Beds are very comfortable. We have stayed here before and chose this hotel over all others in the area.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review, August 18, 2014
Thanks so much! I really appreciate you taking the time to review our hotel and we look forward to having you back the next time you are in town. Pamela Solarek GM
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Easley, South Carolina
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 5, 2014

We recently stayed at this Best Western and really enjoyed the hardwood floors. The sink and bathroom area had lights that automatically came on for the most part. We like that most of the time but not in the middle of the night. The shower head was different and, combined with the water pressure, gave a nice shower. The breakfast was typical continental fare: hard boiled eggs, different types of bread, oatmeal, cereal, etc. Their coffee machine made coffee by the cup. The pool was nice and warm and the landscaping around it was nice with little benches and tables on which to play checkers. The workers were courteous and helpful. The room had a decent small refrigerator and microwave. My husband enjoyed the fact that they had C-Span and lots of cable channels. There was a small dog park in the back of the motel and we saw numerous people there with dogs, most of which were pretty good sized, but well-behaved. We got a good price for the room on Priceline.com. It was in a nice location right off of I-85 and we felt it was a safe neighborhood. There is a free shuttle to the Greenville Spartanburg Airport.

Room Tip: This is an older motel that has been renovated, so the rooms are all externally accessed. If you go...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review, August 6, 2014
We sincerely appreciate the time you've taken to write a review for our hotel. It means a lot to us and to those who are reading the reviews as well to hear from someone who travels and reviews alot. It sounds like you may have been here during dog show week if you saw numerous dogs. Normally there aren't too many but during dog show week you'll see lots of fabulous competing purebred dogs. Please come again. Pamela Solarek GM
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ozark, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

the hotel staff was very helpful, friendly and room was very clean. great beds and fluffiest pillows ever!! no details were missed. appears newly remodeled and modern. we would definately stay here again.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review, August 6, 2014
I appreciate you taking the time to review our hotel. We've worked really hard on the hotel for the past 2 years. It's great to see so many smiling customers as the result. Pamela Solarek GM
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Cuautla, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 3, 2014

Really nice hotel, rooms are clean and comfy, Just dropped by without reservation but front desk manga to get a room an great rate, staff was really nice and the attention was great, the hotel is near restaurants and stores

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review, August 6, 2014
Thanks alot for your kind review. We are glad that our recent improvements are hitting a homerun with our guests. Please come see us again soon! Pamela Solarek GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Greenville Airport Inn

Address: 5009 Pelham Road, Greenville, SC 29615-5465
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Greenville
#13 Romantic Hotel in Greenville
#19 Business Hotel in Greenville
#20 Family Hotel in Greenville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Greenville Airport Inn 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
Stay just minutes from downtown Greenville, GSP International Airport, Bi-Lo Center, Peace & TD Convention Centers, Bob Jones, Furman, Michelin & BMW.Welcome to the BEST WESTERN Greenville Airport Inn, where guests will receive great customer service and find top-notch amenities for an affordable price. This Greenville BEST WESTERN hotel offers convenient access to many local attractions, business locations, shopping venues and dining options. Guests will enjoy spacious guest rooms featuring cable television and free high-speed Internet access, in addition to a complimentary deluxe continental breakfast every morning. This pet-friendly hotel in Greenville also has an outdoor swimming pool and a fully equipped exercise facility. Getting to and from the Greenville-Spartanburg International Airport is easy with the hotel's courtesy airport shuttle service. Guests traveling on business will also appreciate this Greenville hotel's on-site business center and meeting facilities, in addition to its close proximity to area businesses like the Michelin Headquarters across the street.Outside this hotel near downtown Greenville, spend an afternoon learning about animals at the nearby Greenville Zoo, catch a live concert event at BI-LO Center, just minutes away, or play a round of golf at one of the many championship golf courses in Greenville. Car buffs will definitely want to explore the BMW Museum, located four miles from the hotel, but the BEST WESTERN Greenville Airport Inn is surrounded by Bob Jones University, Furman University and Clemson University, making it an ideal hotel for visiting campus or attending sporting events. This Greenville hotel will frequently host guests visiting to attend CESA Soccer Tournaments or area festivals held downtown. Nearby TD Convention Center makes conducting business easy and convenient.Ready for an unforgettable Greenville vacation? Book a stay and save today at the BEST WESTERN Greenville Airport Inn! ... more   less 
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Also Known As:
Best Western Greenville Airport Hotel Greenville
Holiday Inn Greenville
Greenville Best Western

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