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All reviews haywood mall room was clean and comfortable downtown area waffles property housekeeping
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Reviewed June 27, 2014 via mobile

Grounds and room were clean and comfortable. Staff was polite and helpful. Enjoyed the pool and fitness center. Parking was a breeze, since this hotel has plently of parking space. Grounds were well lit which made me feel safe.Thank you all for making my family's stay a wonderful one.

Date of stay: June 2014
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Thank malarie666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RICSH, Manager at Courtyard by Marriott Greenville Haywood Mall, responded to this reviewResponded June 28, 2014

Thank you for taking the time to share your experience with us. We look forward to accommodating your traveling needs during your next say in Greenville, SC.

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Reviewed June 27, 2014

We visit Greenville occasionally for an overnight getaway and usually stay downtown. We had some Marriott points for this trip and chose the Haywood Road Courtyard. The location is very convenient - just off the highway but surprisingly quiet. About half a dozen restaurants are very nearby and many more are just up the road near the mall. Beautiful downtown Greenville is a few minutes by car in one direction and tons of stores are at this exit and the Woodruff Road exit in the other direction.
The room was perfectly clean, the bed and pillows were super comfy and the towels were thick and soft. The pool was refreshing and the lounge chairs look brand new. We didn't use the Bistro and we're not breakfast people so the coffee maker in the room suited our needs just fine. There was plenty of parking available.
We do enjoy staying downtown, but this location is an excellent alternative. Convenient to all our favorite parts of Greenville without the hustle and bustle. And if you're in town for shopping, it's perfect!

Room tip: Our first floor room was on the outside (faced the parking lot) and was very quiet but had no patio/balcony. The first floor rooms facing inside open right onto the courtyard and the pool. This could be convenient or a turn off, depending on your outlook.
Date of stay: June 2014
  • Trip type: Traveled as a couple
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Thank Annie_5116
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RICSH, Manager at Courtyard by Marriott Greenville Haywood Mall, responded to this reviewResponded June 28, 2014

Thank you for your positive comments. We look forward to see you soon!

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Reviewed June 23, 2014

We were visiting a nearby college for our daughters freshman orientation. Although we were told we would get a special rate because we were associated with the college, upon check in we were told differently. They explained that all of "those" rooms have been checked in and we would be billed regular rates. When I questioned the ladies at check-in they said I would have to speak with the manager.
Since we were busy from morning until after dinner with the orientation, the manager was never there when we were. I filled out a survey and left the manager a letter explaining our situation. He did manage to discount our second nights stay by $30, however it was no where near the $80 discount we were promised when booking the room. As a Marriott Gold Card member, I expected better communication and better service. My daughter is playing athletics with the college and we'll be staying every weekend for the next 4 years during the season. We will not be staying at the Marriott. There are many hotels in the area that won't deceive us on the billing. Seems like a "bait and switch" situation.

Date of stay: June 2014
  • Trip type: Traveled with family
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Thank Dan D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RICSH, Manager at Courtyard by Marriott Greenville Haywood Mall, responded to this reviewResponded June 24, 2014

Thank you for your feedback. The hotel does have negotiated rates set up for local businesses and colleges in the Greenville, SC area. These rates are based on availability. If you wish to discuss this further, please contact the hotel at 864.234.0300 and ask for a Manager.

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Reviewed June 22, 2014

I stayed two nights at this hotel last week and have stayed there before. The access is simple and easy to get downtown and surrounding areas from there. Typical of Marriott the hospitality factor was the best especially the front desk and bistro people. Anyone desiring to be outside of the downtown area but still have access with a nice hotel and staff should certainly investigate this Marriott location...very nice indeed!

Room tip: Rooms facing the north side would likely be quieter
Date of stay: June 2014
  • Trip type: Traveled on business
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Thank Dennis H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RICSH, Manager at Courtyard by Marriott Greenville Haywood Mall, responded to this reviewResponded June 24, 2014

Thank you for your wonderful feedback. We look forward to seeing you soon!

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Reviewed June 18, 2014

We enjoyed our stay. After having some difficulties with our last Hilton stay, we decided to try Marriott. We were pleasantly surprised by the cleanliness of our room and the comfort of the beds. I would definitely stay here again!

Date of stay: May 2014
  • Trip type: Traveled with family
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2  Thank Debasnar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RICSH, Manager at Courtyard by Marriott Greenville Haywood Mall, responded to this reviewResponded June 20, 2014

Thank you for your feedback. Our staff takes great pride in maintaining the rooms and property. We look forward towards your next visit!!

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