The staff was extremely cooperative and professional. The hotel location was ideal, surrounded by marvelous shops, restaurants, and theaters. The grounds are wonderfully maintained, and hotel's open spaces are extremely inviting. The rooms are beautiful, with so much space that you feel as if you are at home. The hotel buffet breakfast offered variety, nurturion, and exquisite taste. I have stayed at all of the 3 star and 4 star hotels in Greenville, and would have to rank this hotel as the "best" hotel in Greenville. The hotel is a "must" stay.