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“Excellent service! Excellent location!” 5 of 5 stars
Review of Hampton Inn & Suites Greenville - Downtown - Riverplace

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Hampton Inn & Suites Greenville - Downtown - Riverplace
2.5 of 5 Hotel   |   171 RiverPlace, Greenville, SC 29601   |  
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Ranked #3 of 62 Hotels in Greenville
Piedmont, South Carolina
1 review
“Excellent service! Excellent location!”
5 of 5 stars Reviewed August 15, 2013

Excellent service! Excellent location! You won't find more friendly faces anywhere else. Make sure to book a river view room, it's definitely worth it. If not, it's still a great location- beautiful downtown, lots of walking trails, shops, and places to eat. Great experience overall.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, August 21, 2013
Dear 600LeeM,

Thank you for choosing the Hampton Inn & Suites Riverplace-Greenville Downtown. We are happy to hear you enjoyed your stay with us and thank you for your comments about our centralized location. Being in the heart of downtown makes it very convenient for our guests to walk around downtown and enjoy all the great things Greenville has to offer!

We can't wait to have you back with us! Please feel free to contact me directly if I can ever assist you in the future.

Best Regards,

Brett Flowers
Guest Service Manager
864-271-8700
b.flowers@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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520 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Athens, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

Warm welcoming smiles no matter what time of day you pass through the lobby. Quite rooms and a large varying selection for breakfast. The friendliness of the staff carries over to the guest and the experiences you have throughout the stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, August 8, 2013
Dear Charlene M,

Thank you for writing a review on the Hampton Inn & Suites Riverplace-Greenville Downtown. We are glad to hear you were greeted with a smile everyday by our staff! Our guests' satisfaction is our #1 goal! We look forward to having the opportunity to serve you on your next visit to the Greenville area. Please feel free contact me directly if I can ever be of assistance.

Best Regards,

Brett Flowers
Guest Service Manager
864-271-8700
b.flowers@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2013

Nice new hotel on the river in downtown. Plenty of underground parking for $6/night. Friendly helpful staff. Clean well stocked room. Great location to walk to restaurants, shops on Main St and the Falls Creek Park/Liberty Bridge. Quiet room even with a large youth swim team staying there. Lovely lady working the breakfast, took care of everybody there. Look forward to going back.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, August 8, 2013
Dear Buck5465,

Thank you for choosing the Hampton Inn & Suites Riverplace-Greenville Downtown! We are happy you enjoyed your stay with us and thank you for your comments to our staff. As a team, we strive to make sure each and every guest is always well taken care of. We are glad you enjoyed downtown and hope to have you back with us again soon! Feel free to contact me directly if I can ever be of assistance. Thanks again for your review!

Best Regards,

Brett Flowers
Guest Service Manager
864-271-8700
b.flowers@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
236 reviews 236 reviews
25 hotel reviews
Reviews in 70 cities Reviews in 70 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed August 4, 2013

This was our second stay at this hotel. On our first stay, we booked a river view room and this time we chose a cheaper room which gave us a side view of the Main Street bridge and an alley. If at all possible when staying at this hotel, get a riverview room. The river view is what makes this hotel special.

Another tip: be sure to go to breakfast more than 30 minutes before the scheduled breakfast time ends to be sure you get what you want. On this trip, the hot breakfast items ran out before the breakfast hours expired.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, August 8, 2013
Dear 60742Traveler,

Thank you for sharing your experience with others on TripAdvisor! We are pleased to hear you enjoyed your stay at the Hampton Inn & Suites Riverplace-Greenville downtown. We hope to have the pleasure of serving you again in the future. Please feel free to contact me directly if I can ever assist you in making future reservations. Thanks again for your review!

Best Regards,

Brett Flowers
Guest Service Manager
864-271-8700
b.flowers@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2013

Clean, comfy, no strong smells in the lobby or the room (no perfumy or musty smells). A/C was a little loud...the typical hotel wall unit under the window (but controlled by digital thermostat on the wall (a touch screen, no buttons). TV was huge and a great picture(made me think about getting that brand when we get our next tv (LG).
We like to use the stairs instead of elevator and liked that the stairs were right by the front desk instead of way down the hall.
Breakfast was great. It's a small area, but wasn't crowded when we ate at about 8:45. The fresh fruit was so nice. They had one large bowl of just mixed berries, and another with melon ,etc. The berries go nicely with the waffles! The only 'complaint' I'd have about breakfast was that they had ham mixed in with the eggs, so if you don't eat pork, you couldn't eat the eggs, but there was plenty there to keep me happy, and they probably don't do that every morning.
Front desk was very nice and came out to show us how to find the parking since they said it was tricky to spot the entrance. (right under the hotel...$6.00 fee added to room charge if you use the self parking).
The hotel is an easy walk to the main downtown area. You can walk on level ground (well a little uphill around the corner, or take some stairs up and down and across a walking bridge (pretty, small park like area) that is even shorter. But either way, really just a one or two minute walk to all the restaurants and shops.
We weren't sure about paying extra to be downtown, but we were glad we did, otherwise we would have missed seeing what Downtown Greenville is like at night.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, August 8, 2013
Dear momwouldsay,

Thank you for taking the time to write a review on the Hampton Inn & Suites Riverplace-Greenville Downtown. We are happy to hear you enjoyed our centralized location and our wonderful breakfast buffet. We are glad you enjoyed downtown Greenville and we hope to have you back with us again soon. Thanks again for your review!

Best Regards,

Brett Flowers
Guest Service Manager
864-271-8700
b.flowers@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 4, 2013 via mobile

This Hampton inn is exceptional. Just stayed a week with a swim team of 48 kids and they treated us so well! They were so helpful, so friendly and so patient. I have never been to such a friendly hotel!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, August 8, 2013
Dear coachcheryl,

Thank you for choosing the Hampton Inn & Suites Riverplace-Greenville downtown. We are so delighted to hear you and the swimmers enjoyed your stay with us and that everyone was so helpful!

We hope to have you back with us again should your travels return to the Greenville area. If I can ever be of assistance please feel free to contact me. It was a pleasure working with you and thanks for your review!

Best Regards,

Brett Flowers
Guest Service Manager
864-271-8700
b.flowers@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FREDERICKSBURG, VA.
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 31, 2013

Such a gorgeous location, the view out the window was grand! They let you check out late, and the check in was pleasant. A security guard (lady) is everpresent, but she made me feel comfortable, without feeling stalked. Parking convenient, would indeed stay again. If you haven't been to Greenville, you owe it to yourself. It beats anything up North!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, August 1, 2013
Dear Cb5328,

Thank you for sharing your experience with others here on TripAdvisor! We are pleased to hear you enjoyed your stay at the Hampton Inn & Suites Riverplace-Greenville Downtown. We are so glad you enjoyed all the great things Greenville has to offer.

We hope to have the pleasure of serving you again soon! Please do not hesitate to contact me directly if I can ever be of assistance. Thanks again for your review!

Best Regards,

Brett Flowers
Guest Service Manager
864-271-8700
b.flowers@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Address: 171 RiverPlace, Greenville, SC 29601
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Greenville
#2 Romantic Hotel in Greenville
#3 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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