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“Great location--don't pay extra for the view” 4 of 5 stars
Review of Hampton Inn & Suites Greenville - Downtown - Riverplace

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Hampton Inn & Suites Greenville - Downtown - Riverplace
2.5 of 5 Hotel   |   171 RiverPlace, Greenville, SC 29601   |  
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Ranked #3 of 62 Hotels in Greenville
The Woodlands, Texas
Top Contributor
98 reviews 98 reviews
52 hotel reviews
Reviews in 51 cities Reviews in 51 cities
65 helpful votes 65 helpful votes
“Great location--don't pay extra for the view”
4 of 5 stars Reviewed April 11, 2012

This Hampton is located in one of the most picturesque downtowns in the country. The riverwalk area is close to excellent restaurants (High Cotton, Nantuckets) and great shopping. Reedy park is literally right out the back door.
Now, with that said, I would not pay extra for any rooms facing the river until the construction is completed on the ampitheater. It was not a pretty sight and work started early in the morning. The construction should be completed in 4-6 months--I am guessing. But ask first before you book.
The rest of the hotel was excellent, including the beds, breakfasts, cleanliness.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelTouchet, Guest Service Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, April 13, 2012
Thank you for taking the time to share your experience here on TripAdvisor. I sincerely apologize for the inconvenience with the construction across the river however, I am so glad to hear it didn’t stop you from enjoying your stay with us. Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. We hope to have you stay with us again soon!

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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518 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 5, 2012

New, clean, nicely furnished, great location.
Nightstands have individual phone chargers and temperature controls.
Great price for upscale hotel.
Extremely comfortable beds.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelTouchet, Guest Service Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, April 6, 2012
Thank you for taking the time to share your experience here on TripAdvisor! I am glad to hear you enjoyed your stay with us and all the added amenities we offer. Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. We hope to have you stay with us again soon!

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyman, South Carolina
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 18, 2012

We actually live 20 mins. away from here but we got a room here for the night so that we could celebrate St. Patricks day without having to worry about getting home. Great date night. The service is great but I think the best thing was the view and atmosphere. Being a Greenville native it was nice to sit back and enjoy how much our city has grown. And the Hampton downtown does just that. They have pictures of places from all around Greenville that represent it well. The beds were great and they have everything that you need ontop of a great view! Definently would stay here again!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelTouchet, Guest Service Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 27, 2012
Thank you for taking the time to share your great experience and feedback here on TripAdvisor. Our West End location in downtown Greenville gives us the distinction of being the closest to Falls Park along with being within walking-distance to downtown restaurants and attractions. We are thrilled to hear you enjoyed our location, amenities and staff, and hope to have you stay with us again in the future!

Please let me know if there is anything I can do to make your next stay with us even more enjoyable.

Warm regards,
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Charlotte, NC
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2012

This is a super hotel in an excellent location to downtown area Greenville. The breakfast was the freshest I have seen in a Hampton. And the location was easy walking to all entertainment and restaurants in area. Very pleased!!

Room Tip: if available, get a view of the river
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelTouchet, Guest Service Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 23, 2012
Thank you for taking the time to share your experience here on TripAdvisor! I am glad to hear you enjoyed all the added amenities we offer, including our expanded ‘On the House’ hot breakfast. Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. We hope to have you stay with us again soon!

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clemson, South Carolina
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 27, 2012

Very nice hotel and great location at the West End. It’s a very short walk to more than 10 or 12 restaurants (3 or 4 next door), shops and Falls Park. Starbucks is less than 50 yards from the hotel and just across the street from Falls Park. I recommend parking the car in the hotel garage (small surcharge for parking and very secure) and walking to just about anywhere you want to go in downtown Greenville (easy walking with no steep hills and well maintained sidewalks). The best thing about the stay was the service at the hotel. It was my fiancées birthday and they had a welcome gift bag in the room with a card wishing her a happy birthday. Aaron (Guest Services) went above and beyond to make it a very special stay. The room was very nice (with a balcony), the bedding is comfy Hampton Inn, and the shower was large and beautifully tiled. I would definitely recommend the Hampton Inn Riverplace. If I had a warning, it is considerably more expensive than your typical Hampton Inn, but this is not your typical Hampton Inn.

Room Tip: The upper rooms have a much better view and less disturbances from noise and traffic. The balcony i...
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelTouchet, Guest Service Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 23, 2012
Thank you for taking the time to leave such a detailed, great review here on TripAdvisor. I am so thrilled that you chose our property for such a special occasion and that we not only met but exceeded your expectations. I will be sure to pass on your compliments to the staff. We truly appreciate you recommending us to others. Please let me know if there is anything I can do to make your next stay with us even more enjoyable.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cullowhee, North Carolina
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2012

Hampton Inn and Suites is located by the Reedy Falls Park at the West End of Main Street within 5 minutes of several great restaurants and shopping and right across the walking bridge from the Peace Center and great entertainment. The property has convenient, low-cost parking in a covered garage. Breakfast is typical for this chain. Rooms overlooking the river, ours had a balcony, provide a view of the scenic Reedy Falls Park and a great place to walk, jog, or bike. There are cheaper and more expensive hotels but the location for this one is hard to beat.

Room Tip: Rooms overlooking the Reedy River provide a great view.
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelTouchet, Guest Service Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 23, 2012
Thank you so much for posting a review here on TripAdvisor. I appreciate you taking the time to share your great experience with others. As you mentioned, Great restaurants, shops and Falls Park are all right around the corner and within walking distance. Please ask for me on your next visit if you have any questions or are in need of new restaurant recommendations. We’re looking forward to seeing you again in Greenville soon!

Warm Regards,
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Fancy Gap, Virginia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2012

The Hampton Inn is a great hotel and is in a great location. Our family came to town for a convention and chose this hotel for it's close proximity to the event. We were in walking distance of all downtown shopping and restaurants. An added perk was that Reedy Falls Park was just steps from our hotel. The hotel was clean and our room was large and comfortable. The beds slept wonderfully. Breakfast was complimentary and it was delicious. We had many items to choose from including fresh fruit, danishes, eggs (real eggs), sausage, bagels, and the list goes on. Staff was on hand to make sure items were replenished until breakfast ended at 10:00 a.m. Coffee and cookies were available in the lobby in the evenings. Parking was $6.00 per day. The only reason this hotel received "very good" instead of "excellent" was the cost. I felt $188 per night plus parking was a little steep for this hotel. Pluses=clean, friendly, close to everything, comfortable, spacious, beds, quality breakfast. Negatives=cost, no minifridge in rooms. Overall a great stay and a great weekend. We will visit Greenville again and if the price is right, we will return to the Hampton Inn! We will recommend this hotel to others.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 16, 2012
Thank you for taking the time to share your experience here on TripAdvisor! We’re glad to hear you enjoyed all the added amenities we offer, including our expanded ‘On the House’ hot breakfast. Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. We hope to see you in downtown Greenville again soon!

Warm Regards,

Aaron Zaleski – Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Address: 171 RiverPlace, Greenville, SC 29601
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Greenville
#2 Romantic Hotel in Greenville
#3 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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