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“Location, location, location” 4 of 5 stars
Review of Hampton Inn & Suites Greenville - Downtown - Riverplace

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Hampton Inn & Suites Greenville - Downtown - Riverplace
2.5 of 5 Hotel   |   171 RiverPlace, Greenville, SC 29601   |  
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Ranked #4 of 62 hotels in Greenville
GreenLeadersSilver level
Cullowhee, North Carolina
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Location, location, location”
4 of 5 stars Reviewed February 27, 2012

Hampton Inn and Suites is located by the Reedy Falls Park at the West End of Main Street within 5 minutes of several great restaurants and shopping and right across the walking bridge from the Peace Center and great entertainment. The property has convenient, low-cost parking in a covered garage. Breakfast is typical for this chain. Rooms overlooking the river, ours had a balcony, provide a view of the scenic Reedy Falls Park and a great place to walk, jog, or bike. There are cheaper and more expensive hotels but the location for this one is hard to beat.

Room Tip: Rooms overlooking the Reedy River provide a great view.
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelTouchet, Guest Service Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 23, 2012
Thank you so much for posting a review here on TripAdvisor. I appreciate you taking the time to share your great experience with others. As you mentioned, Great restaurants, shops and Falls Park are all right around the corner and within walking distance. Please ask for me on your next visit if you have any questions or are in need of new restaurant recommendations. We’re looking forward to seeing you again in Greenville soon!

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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417 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Fancy Gap, Virginia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2012

The Hampton Inn is a great hotel and is in a great location. Our family came to town for a convention and chose this hotel for it's close proximity to the event. We were in walking distance of all downtown shopping and restaurants. An added perk was that Reedy Falls Park was just steps from our hotel. The hotel was clean and our room was large and comfortable. The beds slept wonderfully. Breakfast was complimentary and it was delicious. We had many items to choose from including fresh fruit, danishes, eggs (real eggs), sausage, bagels, and the list goes on. Staff was on hand to make sure items were replenished until breakfast ended at 10:00 a.m. Coffee and cookies were available in the lobby in the evenings. Parking was $6.00 per day. The only reason this hotel received "very good" instead of "excellent" was the cost. I felt $188 per night plus parking was a little steep for this hotel. Pluses=clean, friendly, close to everything, comfortable, spacious, beds, quality breakfast. Negatives=cost, no minifridge in rooms. Overall a great stay and a great weekend. We will visit Greenville again and if the price is right, we will return to the Hampton Inn! We will recommend this hotel to others.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 16, 2012
Thank you for taking the time to share your experience here on TripAdvisor! We’re glad to hear you enjoyed all the added amenities we offer, including our expanded ‘On the House’ hot breakfast. Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. We hope to see you in downtown Greenville again soon!

Warm Regards,

Aaron Zaleski – Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis, MO
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 6, 2012

Great location, within walking distance of a great downtown area and delish restuarants. Small clean rooms. Rates are a bit high for a Hampton property. The entrance to the parking garage is tight if you have a large vehicle. Breakfast is typical.

Room Tip: Ask for a view of the river
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  • Stayed March 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 12, 2012
Thank you for taking the time to share your experience here on TripAdvisor. We’re glad to hear you enjoy our downtown location when you’re in the area for business. Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. Looking forward to seeing you again in Greenville soon!

Warm Regards,

Aaron Zaleski - Guest Service Manager
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Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 5, 2012

Staff at hotel is friendly and nice; breakfast has more selection than most I have seen. Parking is only $6 a day, location is excellent for exploring the city, there are great shops, and many places to get something to eat or drink, don't miss the bridge in Falls Park, which is within walking distance. I actually saw people picnicing there, which was cool to see. there is free coffee in the lobby, but if that isnt enough, there is a starbucks very close. I will stay here again.

Room Tip: This is my favorite section to read, and I don't have anything to share here. Sorry.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, March 12, 2012
Shosten,

Thank you for taking the time to leave a leave a review here on TripAdvisor. We’re glad to hear you enjoyed your stay and our ‘On the House’ hot breakfast! As the weather gets nicer, you’ll notice more and more activity going on in Falls Park and the downtown area. On your next stay we hope you get to enjoy more of what makes our location so special! In the meantime, if you have any questions or if there is anything we can do to make your next stay even more enjoyable, please let us know.

Warm Regards,

Aaron Zaleski - Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, TN
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 29, 2012

I stayed at this Hampton Inn on New Year's Eve. We couldn't have picked a better location. The hotel is very nice, and the room was clean and comfortable. The hotel is within walking distance of many restaurants. The breakfast area had many different items. I used Hilton Honors points for booking, and I would stay here again.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Location
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, February 3, 2012
Thera20,

Thank you for taking the time to leave your experience here on TripAdvisor. We’re glad to hear you enjoyed our downtown location and accommodations! Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. We hope your stay gave you a great start to the New Year. And we hope to see you again in 2012!

Warm Regards,

Aaron Zaleski – Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 24, 2012

my family and i stayed here fora week....we got a small room....it was overpriced it'slike paying a whole month rent..... i wouldnt recommend for the family.
on our next visit to greenville this will not be our next stay to this hotel....
staff wasnt pleasant. i was asked if we can switch to a bigger room they said no so we are stuck...

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, January 25, 2012
Nic H,

We’re sorry to hear about your disappointment during a recent stay with us. Please know this is not the norm feedback for our hotel. We have the tendency to stay very busy, which is probably why we were unable to move your room type upon request. Despite the aforementioned challenges, we hope you enjoyed your stay and location. And we sincerely hope you reconsider staying with us on your next visit to Downtown Greenville!

Warm Regards,

Aaron Zaleski – Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 10, 2012

I stay here a couple of times a year when I am in Greenville for business. The site is great because it is on the river and close to downtown (walking distance to many restaurants and the performing arts center). The hotel is clean and the staff is nice. Not to mention they have recently upgraded their breakfast to have real oatmeal instead of the instant packets with hot water!

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, January 25, 2012
Landaflowers,

Thank you for taking the time to share your experience here on TripAdvisor. We’re glad to hear you enjoy our downtown location when you’re in the area for business. We recently added the freshly made oatmeal to our ‘On the House’ Breakfast and it’s been a hit so far. We alternate toppings every day; sliced almonds, cinnamon sugar, maple sugar, mixed nuts and more, and have to-go cups for guests in a rush. Please let me know if there is anything we can do to make your next stay with us even more productive and enjoyable. Looking forward to seeing you again in Greenville soon!

Warm Regards,

Aaron Zaleski – Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Address: 171 RiverPlace, Greenville, SC 29601
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Greenville
#2 Green Hotel in Greenville
#4 Romantic Hotel in Greenville
#4 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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