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“Lack of management” 2 of 5 stars
Review of Cheddar's

Cheddar's
1025-B Woodruff Rd, Greenville, SC
864-297-1046
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Ranked #127 of 761 Restaurants in Greenville
Cuisines: American
Dining options: Late Night
Restaurant details
Dining options: Late Night
Saratoga Springs, NY
Contributor
13 reviews 13 reviews
8 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Lack of management”
2 of 5 stars Reviewed January 26, 2014

Have visited other Cheddar's and generally found them to be above average in the casual dining arena. Good food and hearty proportions for a good price. The Greenville location seems to suffer from a total lack of management and training. After being seated, my daughters and I sat ignored for 15 minutes while numerous servers hurried by, careful not to make eye contact. When I finally asked the person behind the bar if we had a server, she reluctantly offered to find him (when instead she should have apologized, taken and delivered our drink order, and then found the server since there was no one at the bar and she wasn't doing anything else).

My daughter asked "why are so many waiters just standing around"? Good question with only one answer, ineffective management.

When the food arrived, it was good quality and properly prepared. However, after delivery, the server again disappeared and had to be summoned for drink refills and later for the check.

  • Visited January 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Visitor rating
    43
    31
    26
    9
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
South Carolina
Senior Contributor
41 reviews 41 reviews
34 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
53 helpful votes 53 helpful votes
“..can we say: ..."less than average and sloooow"........”
2 of 5 stars Reviewed January 10, 2014

We had lunch there about a month ago, we went early to make sure we would miss the "lunch crowd"....

We waited 10 minutes just to get a waitresses attention, then waited another 10 minutes just to get water and take our order.. it's now 11:20AM and now comes the lunch crowd, we finally received our food by 11:30AM.... we finally had the food boxed as a "to go" order.....

Food: less than average
Service: poor
apologies: none



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  • Visited December 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
“let down”
3 of 5 stars Reviewed January 4, 2014

ribs excellent but you should nt have to go to such a place for ribs chicken was raw the server had a very poor attitude about the situation.......

Visited December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senoia, Georgia
Top Contributor
96 reviews 96 reviews
53 restaurant reviews
Reviews in 43 cities Reviews in 43 cities
54 helpful votes 54 helpful votes
“Great meal”
5 of 5 stars Reviewed November 26, 2013

Enjoyed our food and service. I had the chicken pot pie and was surprised at it being "homemade" quality. Large pieces of white meat and flavor was great. He had the ribs that just fell off the bone and they had great flavor! Clean and friendly staff. We will return to this location.

Visited November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
16 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“GREAT SERVICE AND GREAT FOOD”
5 of 5 stars Reviewed November 18, 2013

We ate at this location on 11/9 and it was amazing. We had the best server as well her name is Nastassia R. She is honestly the best server I think we have ever had at a restaurant. She was super upbeat she made our entire meal enjoyable. You need to find more servers like her. Please make sure that you recognize her because she truly deserves it. Tell her that her Blake Shelton says hello and I'm sure she will remember us.

  • Visited November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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