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“A Very Pleasant Surprise” 5 of 5 stars
Review of Holiday Inn Express Greenville I-85 and Woodruff Road

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Holiday Inn Express Greenville I-85 and Woodruff Road
2.5 of 5 Hotel   |   1036 Woodruff Road, I-85 Exit 51-A, Greenville, SC 29607   |  
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Ranked #13 of 62 Hotels in Greenville
Alpharetta, Georgia
1 review
“A Very Pleasant Surprise”
5 of 5 stars Reviewed November 30, 2013

My husband and I decided to stop over at Greenville on our way back to Atlanta. The staff, particularly the gentleman at the front desk, was very gracious and informative. This hotel is conveniently close to the city and the beautiful Falls Park. The hotel had a fresh, clean, modern look. It was quiet. The room was tastefully decorated, and the beds were very comfortable with pillows to match your preference, labeled soft and firm. The microwave and mini refrigerator were nice additions. The bathroom had an ample supply of towels. The breakfast had a good selection, and the food tasted fresh. We would definitely recommend this to other travelers.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this review, January 6, 2014
We are certainly glad you decided to stop over and stay with us! You had may options and we are honored that you chose us. We are also so happy to see that you were pleasantly surprised. We are very conveniently located within the new and booming Woodruff Road shopping and dining district and a very short, easy trip to downtown Greenville. Our new pillows are a highlight of our bedding and we are so happy to see that you enjoyed those and every room now has a refrigerator and microwave for added convenience. We hope that you will, indeed, recommend us to anyone coming to the Greenville area. We will make sure they, too, go away "pleasantly surprised."
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129 reviews from our community

Traveler rating
    70
    42
    11
    6
    0
See reviews for
31
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
South Carolina
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 26, 2013

Stayed here for visit on our way to the Georgia coast. Everything was outstanding, from the cleanliness, the staff and the complimentary breakfast. Would make a great base for visiting Greenville. Near lots of eateries and shopping.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this review, January 6, 2014
Thank you, thank you, thank you! We do hope that every guest will leave us "happy!" Our team works hard to earn this kind of praise and I can assure you your comments, as well as all of our other reviews, are shared with our team members weekly! We are glad to see we've made a fan out of you! We look forward to seeing you on your next trip to Greenville!
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Senior Contributor
38 reviews 38 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 24, 2013

I stayed here on a last minute trip to Greenville. I booked the room online last minute and was able to get a suite. I was glad I did with such short notice! The suite was really a nice, large hotel room with a little lounge area with a table, coffee table, and wet bar with a microwave and mini fridge. There was also a comfy lounge chair and a desk on the other side of the room. There was ample space in the room. The bed was very comfortable and big. The comforter was washable, which I love! I always feel better with a washable comforter, less germs! The bathroom was spacious and easily fit my husband and myself at one time. The entryway to the room was wood laminate, which was cute. The decor was also nice. The rooms were pretty quiet on the third floor, although there a lot of kids on the floor due to a soccer tournament. The breakfast selection was fine with a selection of muffins, breads, fruit, yogurt, biscuits, sausage, scrambled eggs, and waffles. I have liked the selection at other Holiday Inn Express Hotels with the pancake machine or a waffle machine. That would have been a great addition! The only minuses were small- the housekeeper left wet washcloths in the corner in the bathroom after cleaning the room and the renovations in the lobby blocking the doorway. Overall, it was a great stay, and I would definitely stay again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this review, January 6, 2014
We are happy to see that you enjoyed our suite. We agree the suite rooms provide that extra space for just a little more comfort. We have, indeed, just completed a refresh and are sorry that the final stages with the tile in the lobby were a little inconvenient. We worked to minimize the impact to our guests as those improvements were being made. We do, indeed, have a pancake machine. It is located to the right of the breakfast bar set back from the main traffic area. Our pancakes are extremely popular so we try to divide the traffic flow for the main bar from the pancake traffic to make it a little more convenient. I'm sorry you missed those! I have to agree, they are terrific! I have forwarded your comments about the washcloths in the bathroom to our director of housekeeping so she can address the attention to detail with her team members. I am so sorry for that inconvenience. We do hope that you will come and visit us again on your next trip to Greenville, SC!
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Senoia, Georgia
Top Contributor
96 reviews 96 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 12, 2013

Just spent a three day weekend and it was perfect. Room was great, staff was excellent. Bed was really comfortable. Breakfast was very good. Excellent location. Everything was close by. Will stay here again. Large area in room to relax. Very quiet location.

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this review, January 6, 2014
We love to hear it when our guests use the word "perfect" to describe their visits with us. We strive for those memorable "perfect" experiences! Our location on Woodruff Road right in the middle of all the new shopping and dining makes us a "perfect" spot when visiting Greenville, SC for the weekend, for business, or just to relax and get away. Our full hot breakfast is definitely one of our features as is our clean crisp linens and DreamStructure bedding! We hope you'll come back again and again for those three day weekends. Please let us know if there is anything we can do to make sure your stay is perfect every time!
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Woodstock, Georgia
Top Contributor
60 reviews 60 reviews
8 hotel reviews
Reviews in 41 cities Reviews in 41 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 6, 2013 via mobile

I had back surgery 3 days before my stay. The front desk was awesome. We called ahead to request Earle check in, and explained the circumstances. They said we could. We were pleased the room was ready and thoughtfully given a room on the mail level.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this review, January 6, 2014
Thank you for your kind words regarding your stay with us. We are always happy to honor any special request and look for ways to go just a little above what is requested. Our team members are empowered to own every request and make it happen if at all possible. I am happy to see that we succeeded in making your stay a memorable one. We look forward to seeing you again!
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Huntersville
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 28, 2013

My wife and I stayed at the Holiday Inn Express over the past weekend and it was wonderful. The room was spacious and comfortable and had everything we needed. There is also a great heated indoor pool on site. The staff was overly helpful, my hat's off to Randy, Edwin and Carla. The Director of Sales Bobbie Mecer actually assisted me with the reservation and she was delightful. Thank you all for the perfect accomodations and making the weekend wonderful for us in Greenville. Also, the morning breakfast was perfect from bagels, eggs & suasage to pancakes!!!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this review, January 6, 2014
Thank you for taking a moment to let us know about your experience at our hotel. I assure you that Randy, Carla, Edwin and Bobbie have all been thanked personally for making such an impression on you during your stay. We do, indeed, have some very genuine and caring team members. We have a wonderful time doing what we do with the understanding that it's all about you, our guest! We hope we've made a fan out of you and that you'll visit us again the next time you're in Greenville! Safe Travels to you!
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Metamora, Michigan
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 46 cities Reviews in 46 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 25, 2013

The staff was friendly and willing to help out, the room was large and comfortable. The mini frig was great to keep my leftover pizza in. On Wednesday evening they had a Manager's reception with beer, wine and finger food. Nice selections of wines and two types of beer (which was enough). I was able to check in (very) early and enjoy the end of breakfast that day. The location is very close to many restaurants and shopping. It was only a 10 minute drive to the downtown area also.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this review, January 6, 2014
We are so happy to see that you enjoyed our evening reception on Wednesday evenings! Our guests really love being able to have a quick bite before dinner or a snack and a relaxing drink after a long day of work! I am happy that you found our team members to be helpful and friendly. We do strive to stand out in that aspect! We are also glad you found the microwave and fridge to be convenient. We have fridges and microwaves in all rooms just for that reason! Thank you for taking the time to let us know about your experience. We hope to see you each and every time you return to Greenville, SC!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Greenville I-85 and Woodruff Road

Address: 1036 Woodruff Road, I-85 Exit 51-A, Greenville, SC 29607
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Greenville
#13 Family Hotel in Greenville
#16 Romantic Hotel in Greenville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Greenville I-85 and Woodruff Road 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
Smart, is a whole lot smarter at the Holiday Inn Express Hotel & Suites-Woodruff Road, Greenville, South Carolina. With 155 guest rooms and the option of booking one of our two room suites, we're so much more than what you'd expect from a Holiday Inn Express. With 42" Flat panel LCD televisions in all suites, indoor pool and over 3000 square feet of versatile function space we have exactly what you need to relax, conduct business or simply recharge while you're on the road. We now offer complimentary shuttle service to and from GSP International as well as local area businesses, restaurants and shopping venues. Come experience our award winning hospitality completely with free long distance calling, free fiber optic wireless Internet access and our full hot Express Start breakfast bar. Located just 6 miles from GSP International, BMW and within 2 miles of GE, Michelin, Fluor, ICAR, Hubble Lighting and the Hollingsworth Development site, we're the convenient choice when you re traveling to Greenville for business. For pleasure, you couldn t make a smarter choice! Located in the heart of Woodruff Road s new, booming shopping and dining district, we're just minutes from downtown Greenville, the Bon Secours Wellness Arena (formerly the Bi-lo Center), the Peace Center for the Performing Arts, Falls Park on the Reedy. Come see why the Holiday Inn Express Hotel & Suites, is a whole lot smarter! ... more   less 
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Also Known As:
Holiday Inn Express Greenville i-85 And Woodruff Road Hotel Greenville
Holiday Inn Greenville
Greenville Holiday Inn

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