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“Don't bother” 1 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.0 of 5 Hotel   |   831 Congaree Road, Greenville, SC 29607   |  
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Ranked #37 of 62 Hotels in Greenville
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Don't bother”
1 of 5 stars Reviewed July 25, 2014

Terrible hotel! Walked into the room and the chair and ottoman were covered with disgusting stains. Went into the bathroom and only a hand towel was on the towel rack. Would not come back. Dirty! Only one tiny elevator so the wait was long. Now lets see how breakfast is tomorrow. Thank goodness we are only staying over night!

Stayed July 2014
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93 reviews from our community

Traveler rating
    24
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    8
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Memphis, Tennessee
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 30, 2014

Well the saying go you get what you pay for.....the lobby area was clean upon arrival and the front desk was very nice. we were assign a room on the second floor / the hall way was stuffy and smelled of smoke. For the fee / Comfort and convenience so don't expect nothing more. The bed was very comfortable and so was the pillows and the bath was very clean and spacious. The wall paper was coming off the wall and a very large water mark in one of the corners as if a leak from the floor above. The chairs in the room had stains on them someone had dropped food on them. The air condition was good.....We did not eat from the breakfast because it was over crowded. There was a bit of noise threw out the night of doors slamming and the sound of what seem to be a dryer or vent of some kind.
The is a microwave and Refrigerator if you have to use. Over all this was not a bad hotel for a last minute trip that was not planned. It's not the HILTON and not The Crown Plaza which sits next to it but, it will pass....just need a little work and repair.

Room Tip: Read the reviews first.....
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron (Portage Lakes), Ohio
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 19, 2014

Met my husband on a business trip, as we were heading to Charleston, SC..Fell in love with Greenville, SC starting with the staff at this hotel! WOW.. Unspoken excellence! Flying in before my birthday, the housekeeping staff helped my husband prepare a romantic arrival with his purchase of flowers, etc.Can't wait for another business meeting...I'll invite myself! Great location to the wonderful airport, close to downtown, shops, restaurants! The Waterfall downtown, with Clemson on the other side of a suspended walking bridge was INCREDIBLE! Enjoy fabulous food at "Smoke on the Water", many nights with an acoustic guitarist....

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2014

Stayed for a night. Was fairly smelly and smoky even in the non smoking rooms. I guess the property can be OK if you are looking for a place to sleep at the right price. Breakfast was OK and the lobby was renovated. However the front desk said they are just about to renovate the guest rooms.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2014

Security locks on outside of building did not work. A twenty-something man ran in and out with us each time we opened door not realizing this and stood by our van a good part of the night (drug dealer?) asked front desk and they said no secure entrances to hotel. Anyone can come and go with or without a card! Could not supply a toothbrush, roll away bed or orange juice at breakfast in a four day stay. Our room looked like a Frat house, with the "pleather" torn from the arms and cushions of the couch. I asked if they could replace cushions or couch as we were expecting family, they said not possible, that the owner is remodeling and doesn't care. We smelled hot tar from re-roofing job for hours in our room day and night and the pounding started at 9:30am. I watched a girl help someone at the front desk with papers, keys, and go straight over to handle breakfast food--didnt even wash her hands! Lucky we aren't all sick! No working fans in either bathroom, pop machine took our money, OK in cleanliness, maids were best part of this hotel

Room Tip: never choose this hotel until remodel is finished????
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  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 31, 2014

I was surprised at how worn the room was. The worst part was the television did not work properly. It had very large lines throw the screen which indicated to me that the picture was going out. I called down to let them know and am confident it wasn't the first time they had heard this. To me this indicated the lack of maintenance on the facility. Rate was $99, but with AAA it was $67. Even at this low price I checked out and didn't stay a second night. The Baymont was about :10 away for $89 and was fantastic. Pass on this Comfort Suites.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 17, 2014 via mobile

Value hotel in ok location but rooms are a little worn and could use either a very good cleaning or a make-over. Front desk people are friendly and helpful. Breakfast is below average for a Comfort Inn.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 831 Congaree Road, Greenville, SC 29607
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 62 Hotels in Greenville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 122
Official Description (provided by the hotel):
The Comfort Inn & Suites Hotel is located minutes from Bob Jones University, the BI-LO Center, the Carolina First Center, The Shops at Greenridge, Haywood Mall, and Historic Downtown Greenville. Guests of this Greenville, SC hotel are invited to enjoy many amenities, including: Free high-speed wireless internet, deluxe continental breakfast, a manager's reception on Tuesday and Wednesday evenings, as well as an exercise room and seasonal outdoor pool. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Greenville
Comfort Inn Greenville
Greenville Comfort Inn

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