Our stay started off on the wrong foot but was quickly turned around. Before leaving home I called to check on my reservation. I was told the hotel no longer offers shuttle service from the airport (one main reason I chose the hotel) but they would arrange for a taxi to bring me to the hotel since I booked my room before the shuttle was canceled. Upon arriving at the airport, late at night, the taxi service wanted payment. I told them the hotel said they would pay for it which led to a phone call, etc. It took way to long. Then upon arriving at the hotel, the front desk clerk wanted to know who I talked to that said they would cover the cost. I did not have a name and just wanted to go to bed. It was not a good way to start the eleven day stay.
The hotel is a nice place to stay. The top floor is half smoking and half non-smoking. I chose to stay on the top floor as to avoid noise from above. The smell of smoke is in all the hallways, but it did not find its way into the non-smoking rooms.
The staff was very friendly and went out of their way to help us, take pictures for us, and take us back to the airport without any further questions.
The breakfast consisted of a big pot of oatmeal each morning along with fresh fruit, yogurt, pastries, etc. Very good.
The pool was adequate and the rooms and hotel was clean. If I could change one thing I would put a password on the wifi - just a little more secure.
Very nice service for the price.
- Official Description (provided by the hotel):
- You'll feel right at home with MainStay Suites residential style amenities and affordable rates. You'll find separate areas for relaxing, sleeping and eating. Enjoy the convenience of a well-equipped kitchen, large work area with free high speed internet. Sleeper sofa, guest laundry, outdoor pool and exercise facilities. Free Continental breakfasts, Monday-Wednesday join the staff and other guests for a complementary reception. Make us your "Home away from Home." Pet friendly. ... more less
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- Also Known As:
- Mainstay Suites Greenville Airport Hotel Greenville
- Mainstay Greenville