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“Nice Hotel” 5 of 5 stars
Review of Homewood Suites by Hilton - Greenville

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Homewood Suites by Hilton - Greenville
3.0 of 5 Hotel   |   102 Carolina Point Pkwy, Greenville, SC 29607   |  
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Ranked #10 of 62 Hotels in Greenville
Illinois
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Nice Hotel”
5 of 5 stars Reviewed August 20, 2014

Clean; large rooms; quite; efficient staff; good breakfast; reasonable price. Very quiet, almost deserted setting, but a small shopping center and a number of places to eat are within walking distance. Can be difficult to find, but that is due to traffic and road configuration. Can't fault the hotel for that. Pool is average hotel size; really too small to swim laps. Nice exercise room. I don't know how you can beat this place for Greenville, SC.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this review, September 3, 2014
We are so happy you stayed with us here at Homewood Suites Greenville! Our hotel is in a great location very close to I-85 and I-385 and just off Woodruff Road where you are close to great shopping, golf, movies, dining and a few minutes from Downtown Greenville. Across the street from our hotel there is convenient shopping and dining choices. We also provide full spacious suites with fully equipped kitchens that include a full fridge with ice maker. We want you to relax and enjoy all the comforts of home and you are in a great location where you do not have to travel far .You can also stay in and enjoy the fitness center ,business center ,grill and pool. Please come back soon !
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221 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Delmont
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 19, 2014

Very nice hotel, clean with good breakfast.Breakfast was delicious, Decor of the hotel tasteful. Nice beds. Clean.I like it. Price is ok.We stay one night.That is all what I can tell. Close to highway. Quiet. We did not use fitness club or bussiness center.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this review, September 3, 2014
It was great having you and your family stay with us. Homewood Suites Greenville is perfect for traveling families because of our large spacious suites. Our hotel is located in the beautiful city of Greenville and is close to many wonderful local activities. Our hard working staff is happy to serve your family during a getaway. We hope you will return soon and bring more of your family!
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Greenville, SC, United States
1 review
4 of 5 stars Reviewed August 18, 2014

Stay there every time I am in the area. Great facility and location is adjacent to restaurants, shopping, etc. Breakfast and managers receptions have good variety of food choices. Would like to see a batter beer selection at Managers reception.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this review, September 3, 2014
We thank you so much for being a great guests and we are happy to be your preferred hotel choice in Greenville ,South Carolina. Your loyalty is very important to us and appreciated. We love having you at our Welcome Home manager's reception and the full complimentary dinner on Monday-Thursdays. Currently we are offering Budweiser as our offerings with national Homewood Suites Brand Standards. Please let us know the next time you are in with us to see if we can help with your favorite beer selection. We would be delighted to offer our hospitality! We cannot wait to have you back for dinner !
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Hubert, United States
1 review
4 of 5 stars Reviewed August 18, 2014

Geat place, nice people, very clean.. My only thing was the pillows. They are real soft, but I'm just use to flat pillows. But thats just me. And I do bring mine from home, But i just forgot them.... Would stay again........

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this review, September 3, 2014
Here at Homewood Suites Greenville your comfort is very important to us so you can relax and unwind. If there is anything we can do to better your stay it is our pleasure to take great care of you. We have full suites and we offer foam pillow options that may be a better selection It is easy for our guests to have a wonderful experience because of the spacious full suite just like at home and our great staff that provides the best guest services .Please let us know the next time you are in town with us and will make sure you are comfortable. We hope to see you very soon! There are so many great things to see and do in Greenville!
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1 review
4 of 5 stars Reviewed August 12, 2014

We checked in at 3am. Staff was polite and nice. The complimentary breakfast was very good and the king suite was clean and spacious. No complaints here. Good location to various places to eat, including downtown Greenville. Would stay there again.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this review, September 3, 2014
We are so happy you enjoyed your stay and it was our pleasure be there for you for a late arrival. We have great team members ready at your service 24/7 and 365 days a year. Greenville, South Carolina is a beautiful city with over 600 great dining options. Our full suites also come equipped with a full kitchen we also provide delicious complimentary meals with a full breakfast each morning and a complimentary full dinner and manager's reception on Monday -Thursdays. We welcome you back home soon ! Please come stay with us longer so you can enjoy all the great benefits plus spend more time in Greenville!
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Surfside Beach, South Carolina
Top Contributor
121 reviews 121 reviews
40 hotel reviews
Reviews in 31 cities Reviews in 31 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed August 9, 2014

We are Hilton Diamond and Marriott Gold status. This Homewood was very nice, only a few negatives: pool seemed to have an issue with very low water level, some missed housekeeping issues in room (coffee stains on dishwasher/crumbs, no pillowcases on extra pillows, missed dust/crumbs in corners, old remote control found by my son under a bed). Other than these minor issues we had a very pleasant stay. Hotel is off of what appears to be a busy shopping area. Whole Foods, Barnes &Noble, nice mall and many restaurants nearby. Staff was friendly, hotel was quiet, rooms were large and would be good for large family or someone with a wheelchair. Breakfast was prompt and very nice. Gym was very small, but empty whenever I walked past and appeared to have the key cardio and weights for someone who needs to workout. Parking was easy and free. Overall, a nice stay.... only suggestions would be to let housekeeping know of cleaning issues. We travel frequently and the dishwasher exterior is usually not an area an experienced housekeeper would miss. Also important to have fresh pillowcases even on extra pillows so guests do not see the stains that are almost always underneath most hotel bedding items. Also.... a working/functional pool is important for traveling families in the summer.

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this review, September 4, 2014
We love our Hilton Diamond VIP travelers just like you ! The Hilton Honors Rewards Program is the best out there because it allows our travelers to easily earn points and there is flexible redemption offerings. We thank you so much for your loyalty to Hilton Hotels and for your valuable feedback. It is very important to us to hear of our feedback. We have discussed the cleaning items that you experienced so our team can improve on our guests stays. We have a great dedicated staff that are working hard to provide the best accommodations and great services. We are truly sorry the water level was low in the pool as we working on the pool chemicals balance. We understand how the pool feature is important for our guests to enjoy. We thank you so much for your patience as our team worked to make sure everything was correct. We are in a great location and located in beautiful Greenville ,SC where you will find tons of great shops ,fun activities and dining options. Each season is fun here in Greenville and offers so many things to do from golf ,hikes, bikes and much more. We hope you will return soon back home to Homewood Suites Greenville!
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North Carolina
Top Contributor
222 reviews 222 reviews
219 hotel reviews
Reviews in 120 cities Reviews in 120 cities
257 helpful votes 257 helpful votes
3 of 5 stars Reviewed August 8, 2014

This is a newer property - it's right next to the Hilton Garden Inn - right off the interstate and across the street from a mall.

This is the Woodruff Rd exit so there is a lot of stuff - 20+ restaurants, Whole Foods and Barnes and Noble etc - it's a great area - but also a lot of traffic. The hotel is off a side street so it's very quiet. A few thoughts -

Good front desk folks

Big spacious rooms with nice linens and big towels - kind of thin but big.

Good wifi signal

a/c was very cold - and points air at the bed - plus there's a ceiling fan - so if you like it cold you will be happy

One thing - and it's a common problem - but the bathtub had dirty walls - water stains and spray from housekeeping. It looks like its been months (at least) since they were clean - yuck. I wouldn't want kids in that tub. There was also mildew and mold under the grab bar and the grab bar cover was hanging off - there's no way housekeeping could have miss that.

If you are the hotel manager and you are asking yourself "what's he talking about when he says the bathtub walls aren't clean?" - do this. Go to a room or two after it has been cleaned. Sit in the tub - I know you will feel silly but sit in the tub anyway. Look up at the tub wall toward the back behind the soap dish and look up at the back wall - you will see the yuck of soap scum and cleaning spray and who knows what else. That's what I'm talking about. If you just look at the tub from the outside the light hides the yuck. The yuck comes from housekeeping spraying the wall with cleaning solution and then just running he shower. The problem is the shower doesn't reach the back wall. Show the cleaning folks and then make sure they start cleaning. It's a simple thing to fix - but a yucky thing to experience.

Stayed July 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this review, September 4, 2014
Dear Valued Guest,

Thank you for taking the time to write your review of our property, your feedback is very much appreciated and valued. We really appreciate your comments regarding our customer service and the location of the property. Our staff members take their roles in our industry very seriously and try every day to provide the high quality of customer service, that our guests expect and deserve.

Your additional detailed comments will help us improve the quality of our hotel, so that future valued guests will experience only the best in accommodations that our hotel has to offer and we will make sure your concerns are addressed promptly and completely.

Thank you again, and we look forward to having the opportunity of serving you on your next visit to the Greenville SC region.

Our very best!
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Additional Information about Homewood Suites by Hilton - Greenville

Address: 102 Carolina Point Pkwy, Greenville, SC 29607
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Greenville
#5 Business Hotel in Greenville
#7 Romantic Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton - Greenville 3*
Number of rooms: 110
Official Description (provided by the hotel):
Expect comfortable, spacious suites that remind you of home at our Greenville, SC hotel. Retreat to a studio or one-bedroom suite featuring high-speed internet access, a sofabed and a fully equipped kitchen. Choose from 110 stylish studios, and one- and two-bedroom suites. Prepare meals from your fully equipped kitchen or take advantage of our complimentary hot full breakfast served daily, and evening dinner and drinks* Monday through Thursday. Lounge on the sofa bed while watching your flat-screen LCD TV. Ride one of our complimentary bicycles, swim in the outdoor pool, or work out in our modern fitness center. Savor barbecue cooked on the grill and dine on the patio. Tee off on our golf course or play basketball or tennis on our sports court. Print, copy and scan documents in our 24-hour business center. Enjoy complimentary WiFi internet access during your stay at our hotel in Greenville, SC. Make a presentation to 80 people in our Carolina Room or call on nearby businesses such as BMW R&D, Jacob Engineering, Michelin, Timkin and Verizon Wireless. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Greenville Hotel Greenville
Greenville Homewood Suites
Greenville Hilton
Homewood Suites Greenville

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