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“Love The South Strand Oceanfront Condo Rental But They Desperately Need Updating.” 3 of 5 stars
Review of SurfMaster By The Sea

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SurfMaster By The Sea
1690 North Waccamaw Drive, Garden City Beach, SC 29576   |  
Hotel amenities
GARDEN CITY BEACH, SC
1 review
2 helpful votes 2 helpful votes
“Love The South Strand Oceanfront Condo Rental But They Desperately Need Updating.”
3 of 5 stars Reviewed April 19, 2012

This is my favorite condo complex on the South Strand but unfortunately, the units are not being kept up to par for the rental prices. My husband and I come down every year for the Month of April and it is becoming very difficult to find a nice clean up to date unit to enjoy. Much of the furniture is getting old and not comfortable, including beds. The carpets are not being kept shampooed or replaced as needed and and a lot of routine maintenance seems to be being neglected. I don't mind paying a decent rate for a nice clean comfortable unit but when staying a month, they are also not stocked for any cooking. Please fix up these great units. I do enjoying staying down here once a year for the month of April. And let us know if you are an owner are are interested in renting every year for April. Our email is skmfwm@yahoo.com. We prefer a 2 or 3 bedroom at SurfMaster or Once Ocean Place on the lower floors.

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  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 23, 2011

This was our 2nd year at Surfmaster & was just as good as 08/2010. Friendly staff that was quick to react to a couple of issues that we brought to their attention. Overall, unit 807, is about a 8 out of 10. Afterall, Surfmaster is over 20 years old and some deterioration is to be expected. Well furnished and comfortable.

One negative: BR with a double and single bed could use new mattresses and box springs. Daughter and SIL complained about them.

Mike

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2011

Surfmaster is still an excellent condo rental site well maintained, great location, good parking, etc. We stayed in 910, which was well functioning - good AC, water, etc. No issues checking in, pool was clean, lifeguards cool, people friendly. In our unit the big downsides were a hard bed in the master and no cable in the second bedroom. The TV in the second bed was so old it couldn't even connect up to a DVD player. Only 1 ceiling fan in the unit. Not a bad condo, however, just needs a slight update.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 15, 2011

1). Lack of internet is HUGE issue - need to resolve limited or no connectivity.
2). Upon arrival, AC was set at 80 degrees! No instructions on how to adjust. Repairman told me there's an override button, but after he left, never could locate it - very frustrating.
3). Refrigerator is in need of repair. Ice machine had to be fixed upon arrival. Shelves are broken inside fridge and freezer. No water filter, water tastes horrible (so does ice). Drawers don't stay on track, thus difficult to keep fridge door shut and temp inside gets warm.
3). Dishwasher's bottom shelf will not slide in and out well and is a back breaker everytime it's loaded.
4). Drains in both bathtubs have old, loose drain openers/closers making it hard to drain the tubs.
5). Outlets in the master bathroom don't work.
6). Leg on desk in one bedroom was just propped.
7). Front door locks are horrible! Look like they've been jimmied.
8). Lightbulb over stove needs replaced - need phillips screwdriver to replace. When asked fridge repairman if he had screwdriver, he did, but refused to let me borrow it to replace the bulb myself, said he was only there for appliances. Therefore, poor lighting while cooking the entire stay.
9). No instructions on how to use the DVD player - switch from tv viewing & back.

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greer, South Carolina
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 7, 2011

My family recently stayed in 214. We were initially very impressed by the condo and location of the buiding. After unpacking we found that only about 3 of our electrical outlets worked, but maintenance fixed them right away. The worst part is that the air conditioning did not work well at all. Two days in a row it was over 84 degrees in our condo. It was so hot at night that we could not sleep. They sent about 6 different people to work on the ac but none of them really resolved the problem. Would not stay again.

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarendon,Pa.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2011

Stayed in Unit111. Don't waste your money. Unit was uncomfortably hot and the smell of mold in kithchen cabinets made them unusable. Hot tub is located right off the balcony and was occupied by pre-teen children all week. No one else could have used it because they were in there 6 hours at a time. At one point they had boggie boards in the tub with them.Thier family must not be able to read because all posted rules were ignored. WHERE WAS SECURITY???? These same children ran around without parental supervision all week. They admitted that they pulled the fire alarm. Not much fun for the people that had to vacate the building using the steps from the upper floors. This Condo property is off my list.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanesville, Ohio
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 25, 2011

The spacious balcony with private hot tub is all we needed! Hottub had great jets, built in radio. Each morning I would recline on the balcony overlooking the ocean waves with coffee and a book. Each evening I enjoyed a glass of wine in the hottub with ocean breezes blowing overhead. The large Mater bath vanity was great with long counter and drawers for make up and hair products... Walk in closet. The large couch was comfy and nice for the kids. Floor to cieling windows accross the room provided awesome views. * Keep the blinds closed when your not there to enjoy the view so the air conditioner won't have to work against the sun's heat! :) The second bedroom opens up to the balcony which was a HUGE plus for my 12 year old daughter! The pool was large and very clean. A bit of a walk to the pier, but we did it! Eating ice cream from Painter's on the way back makes the walk twice as nice. Garden City Beach is where we always stay when we visit SC. The beach is less crowded, no hustle and bustle...we love it here. Highly recomend the Surfmaster. My husband appreciated the large parking garage with plenty of parking. We would book this condo again! * Wifi doesn't work well at all

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about SurfMaster By The Sea

Address: 1690 North Waccamaw Drive, Garden City Beach, SC 29576
Location: United States > South Carolina > Coastal South Carolina > Garden City Beach
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #5 of 9 Specialty lodging in Garden City Beach
Also Known As:
Surfmaster By The Sea Hotel Garden City Beach

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