I am a loyal choice hotel customer. BUT I will NEVER attempt to stay at this hotel again. The staff had zero customer service, I was moved to three different rooms that were still not correct with what I made reservations for and the manager on duty "did not know exactly what types of rooms were available". I am not sure how a manager can not know what types of rooms are available in the hotel the manage, but then again they were not willing to try and correct their mistakes either. Please stay at the comfort inn or quality inn if you like choice hotels. The staff of both of those are more than willing to go above and beyond to make your stay nice. THIS HOTEL IS AWFUL and one of the rooms I was moved to was dirty another only had one working light in it.... simply AWFUL!!!
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- Also Known As:
- Carowinds Hotel
- Plaza Hotel Fort Mill