I often travel with my company and typically normally look for a safe, clean place to sleep, and certainly nothing fancy. I had thought this would be a relatively clean place from some of the reviews on here that are obviously doctored by management after I go back and review them. Upon my arrival I found the lobby to be outdated but somewhat different and clean enough so I procedded to check into my room. The room was indeed scarier than Scarowinds ever had time to be and after killing two roaches within the first two hours of my stay I had decided to check out. After complaining to the desk and nothing was accomplished my next step was to try and talk to someone from the management staff. The "general manager" phyllis was probably the most unprofessional person i've ever dealt with and she was completely unwilling to resolve my situation. So I made the only decision I could, chalk the room up as a loss and stay next door at the peaceful and clean best western. I would honestly not recommend this hotel to my biggest business competitor much less anyone I cared for! There are many other options on this exit and I will definately choose them next time I visit town.
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- Also Known As:
- Carowinds Hotel
- Plaza Hotel Fort Mill