We arrived after dark in Florence, and easily found the Red Roof Inn. Typical check in experience with a pleasant front desk associate .
At first look, the room appeared fine . But there was a lot amiss after moving in our bags. First, the carpet was stained in places and had not been vacuumed effectively. Particles were still on the floor, especially close to the walls. The bed had a duvet on top that had visible stains that made me wonder about the rest of the bed--we removed it and put it aside. No one could miss this , especially the cleaning staff.
The bathroom was gross. When closing the door , there was long black hair and dust balls highly visible--someone has not cleaned behind the door for more than one day, and equally troubling, the toilet was unclean and had hairs on it.
The cleaning associate definitely needs additional training, and the supervisor clearly did not conduct a quality review on this room.
Also, bagged trash was laying on the hotel grounds around the perimeter of the hotel.
I have been happy with the Red Roof room upgrade initiative , but upgrades alone cannot compensate for inattention to basic cleanliness .
Will definitely not return.
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- Also Known As:
- Red Roof Inn Florence Hotel Florence
- Florence Red Roof Inn