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“Not likely to return” 2 of 5 stars
Review of Howard Johnson Inn Florence

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Howard Johnson Inn Florence
2.0 of 5 Hotel   |   2038 W Lucas St, Florence, SC 29501   |  
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Ranked #26 of 39 Hotels in Florence
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253 reviews from our community

Traveler rating
    27
    46
    54
    45
    81
See reviews for
111
64
25
28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Ottawa
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 5, 2012

Clean and inexpensive.
Nothing special but a great spot to stop on our way to Florida
Average breakfast which was ready at 6:30 in the morning.
Easy to book online and we have never had a problem in the three years that we have been stoping there

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dioni2011, General Manager at Howard Johnson Inn Florence, responded to this review, November 29, 2012
Thank you for taking the time out of your schedule to write a reveiw. I am pleased to hear that your experience with us was satisfying. Our goal is not only to meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Since your stay with us the restaurant has opened for all three meals. It is our hope that you will give us the opportunity to serve you again during your next visit. Again, we are pleased that you enjoyed your stay with us.

Sincerely,
Dioni Harrison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JACKSONVILLE
1 review
1 of 5 stars Reviewed November 2, 2012

HORRIBLE CUSTOMER SERVICE
disgusting continental breakfast
non-smoking room smells like smoking room
room not ready at time of check in
business center is useless

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dioni2011, General Manager at Howard Johnson Inn Florence, responded to this review, November 28, 2012
Thank you for taking the time out of your schedule to write a review. I apologize that your experience was anything less than satisfying. Our goal is not only to meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours, assists us in improving our service and property on a daily basis. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, do not hesitate to contact me directly at 843-669-4241 or at dharrison2011@gmail.com.

Sincerely
Dioni Harrison
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sebring, Florida
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 31, 2012

Although the manager on duty assured us that, in spite of their ongoing renovations, their rooms were clean they were not. To our shock the rooms were not only dirty, but worst of all the "non-smoking" room had a strong tobacco smell. We had to go out to the nearest drug store to buy some air fresheners to spray all over the room. We were out of there first thing in the morning.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dioni2011, General Manager at Howard Johnson Inn Florence, responded to this review, November 28, 2012
Thank you for taking the time out of your schedule to write a review. I apologize that your experience was anything less than satisfying. Our goal is not only to meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours, assists us in improving our service and property on a daily basis. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, do not hesitate to contact me directly at 843-669-4241 or at dharrison2011@gmail.com.

Sincerely
Dioni Harrison
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Florence

Address: 2038 W Lucas St, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 39 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Florence 2*
Number of rooms: 179
Official Description (provided by the hotel):
Under New Management and newly renovated rooms with flat screens. All rooms are equipped with micro, fridge, coffee makers, iron and ironing boards. Group Rates and meeting room available with a bar and grill on sight. Free WIFI, Business Center and health fitness room. We have 24 hour security and are located within walking distance of several restaurant chains. Right off the interstate exit 164 and within 5 minutes of shopping, baseball and softball park, tennis complex, hospital and downtown Florence. ... more   less 
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Also Known As:
Knights Inn Florence
Ramada Hotel Florence

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