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“Nice rest stop; so-so value” 4 of 5 stars
Review of Hilton Garden Inn Florence

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Hilton Garden Inn Florence
4.0 of 5 Hotel   |   2671 Hospitality Blvd., Florence, SC 29501   |  
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Ranked #4 of 39 Hotels in Florence
Stevensville, Maryland
Top Contributor
81 reviews 81 reviews
44 hotel reviews
Reviews in 53 cities Reviews in 53 cities
39 helpful votes 39 helpful votes
“Nice rest stop; so-so value”
4 of 5 stars Reviewed March 21, 2010

Nice, clean hotel. Good service and a comfy room. Food ordered from room service was decent.

The value though is suspect - I paid an extra $7 for a larger room (!) that didn't seem larger, and of course breakfast isn't free. I knew about the breakfast going in, of course, but figured we'd try it since we didn't have many other options in Florence on the way to Florida.

A good stay overall but for the money we spent - over $100 - not sure we got our money's worth.

  • Stayed March 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
    211
    85
    25
    6
    7
See reviews for
130
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Pa
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 10, 2010

Stayed in this hotel on the way back from Florida. The hotel is wonderful, rooms are clean, beds extremely comfortable. Some of the staff was not as friendly as other Hilton Garden Inns I have stayed in, but it was fine. Received bottles of water at check in and the cookies they had out were great.

All in all a great hotel and would definitely stay there again.

  • Stayed March 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtvaughn, Manager at Hilton Garden Inn Florence, responded to this review, April 14, 2010
Glad you enjoyed your staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tallahassee
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2010

topped here on the way back from Virginia. The rooms were noice and clean, the staff outstanding.

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtvaughn, manager at Hilton Garden Inn Florence, responded to this review, April 15, 2010
Thank you for your stay here at the hilton garden inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 16, 2010

Great location, great staff, good rooms. Located 200 yards and around the block from the market, you can't beat the location. Just ask for a room near the back to avoid any street noise. Service is what sold me to this hotel. The staff makes you feel at home, and will go out of their way to suggest things to do, places to eat, etc. The word "no" does not exist in their vocabulary, as they are quick to help in every aspect. Would I stay here again? No question about it.

Stayed March 2008
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Seneca Falls, New York
Top Contributor
110 reviews 110 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 29, 2009

We blew 2 tires in a construction zone just north of Florence. The hotel was a wonderful port in a 'storm'.

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bronx, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2009

My wife and I were driving from New York City to South Georgia for a funeral. We decided to stop at Florence, SC. We selected this hotel based on the reviews at Trip Advisor and price.

Boy oh Boy! We were exhausted and hoped for the best. We were not disappoiinted. The hotel was beautiful, the staff excellent and the room was wonderful. We ordered room service and the food was delicious and the price was very fair.

THE BED WAS MAGNIFICENT!! One of the best nights sleep we've had at a hotel. Their Sleep System bed was so good we are looking into purchasing one. The air conditioning was very quiet and cold. They provided a simply devine comforter that was so so cozy.

The TV was an older HD set that was not a LCD. The picture wasn't good but we didnt care because we were so tired and we were staying for just one night.

Overall the perfect end to a tiring day. HILTON INN BEDS RULE!!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2009

After spending a week in a loud and poorly air-conditioned hotel room in Orlando, the last thing I wanted to do was spend yet another night in a hotel room on my journey back north, to home. I stopped in Florence and saw a lot of choices for lodging, but instantly decided on the Hilton Garden Inn, as I'd always been very pleased by them in the past. This one was no exception! I walked in with no reservation, was welcomed warmly by a highly competent front desk worker, and was checked in and in my room in less than 10 minutes. The room was clean, comfy and cool, and room service dinner was totally yummy. It was also super-quiet, and I slept like a baby. I was actually a bit sorry to leave the next morning, wishing I had more time to spend there, it was so comfortable! Wish my hotel room in Orlando (at another hotel chain) the previous week had been so nice. This hotel does a great job.

  • Stayed June 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Florence

Address: 2671 Hospitality Blvd., Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Florence
#4 Family Hotel in Florence
#7 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Florence 4*
Number of rooms: 186
Official Description (provided by the hotel):
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Great American Grill. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

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