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“A touch of southern living” 4 of 5 stars
Review of Hotel Florence

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Hotel Florence
3.0 of 5 Hotel   |   126 West Evans Street, Florence, SC 29501   |  
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Ranked #1 of 39 Hotels in Florence
Baldwin, Maryland
Top Contributor
116 reviews 116 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
69 helpful votes 69 helpful votes
“A touch of southern living”
4 of 5 stars Reviewed January 28, 2014

This was an unexpected find while traveling on 95 to Florida. When we first drove up to the hotel we were not sure about the area because the surrounding buildings were empty. It turns out the area is undergoing redevelopment. Once you are in the hotel all is very good. It has been recently done over from the lobby to the rooms to the restaurant. Our standard king room was not large but a nice size with a good bathroom, all was very clean. Both the linens and the towels were excellent quality and the bed was very comfortable. I loved the look of the building with the old brick and open spaces. We had breakfast and dinner at the restaurant and enjoyed both. The staff was pleasant and helpful.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly A, Manager at Hotel Florence, responded to this review, January 31, 2014
Thank you for sharing your experience at Hotel Florence and Victor's Bistro with others. We are so happy you enjoyed the amenities, charm, restaurant and staff of the hotel. We are very excited to be a part of the downtown revitalization project. We look forward to seeing you again soon.

Sincerely,
Kelly Schlitter, Director of Sales
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140 reviews from our community

Traveler rating
    112
    22
    5
    1
    0
See reviews for
21
45
5
26
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Darlington, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2014

Wow! My husband and I live nearby and decided that we needed a night away from home, kids & distractions. On a whim we reserved an overnight stay at Hotel Florence. What a great experience! When I made the reservations on-line earlier in the week I mentioned that we were looking forward to a nice, romantic night away and reserved a regular King room. We checked in & were greeted by a lovely young lady that gave us the keys to our King Suite! What a lovely surprise. Later that evening we went downstairs to the in house restaurant, Victor's. We were seated at a quiet corner table and were treated to an exceptional meal. Our waiter gave us just the right amount of space & service with attention to detail. Upon returning to the room we noticed that chocolates from Dolce Vita, a nearby chocolate shop had been left on our pillow. The suite was so comfortable with heavenly bed & nice sitting area all well decorated. The walls were decorated with historical photos & documents that gave the history of the area. It felt as if we were in and upscale boutique Charleston hotel. In the morning we ordered room service and were treated to a delicious breakfast. My husband had the pancakes & I had the eggs Benedict. After lounging in our suite for as long possible in order put off returning to reality we sadly packed our overnight bag & went home. Thank you Hotel Florence for a wonderful night. We look forward to visiting you again.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly A, Manager at Hotel Florence, responded to this review, January 28, 2014
Thank you for sharing your experience at Hotel Florence and Victor's Bistro with others. We are so happy you enjoyed the amenities, charm, and staff of the hotel. Hotel Florence is the perfect getaway for local couples. Having Victor's just downstairs is very convenient for those guests who just want to stay in for dinner. Room service breakfast is always a great way to finish your stay. We look forward to seeing you again soon.

Sincerely,
Kelly Schlitter, Director of Sales
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Milledgeville, Georgia
1 review
5 of 5 stars Reviewed January 21, 2014

My wife Sherri and I stayed at Hotel Florence this past Friday evening driving through to Richmond and the experience was simply outstanding. From the front desk reception to the hospitality and cuisine in Victor's we were impressed during our entire visit. We were early for check-in and were treated to an outstanding glass of wine in Victor's. The ambiance, hospitality and warmth made this a memorable experience. I am so happy we took the time to get off I-95 and found this gem. We would recommend to anyone; take the short trip to downtown Florence and you will be pleased.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly A, Manager at Hotel Florence, responded to this review, January 23, 2014
Thank you for sharing your experience at Hotel Florence and Victor's Bistro with others. We are so happy you enjoyed the amenities and charm of the hotel. Our customer service is very important to us and we are happy to hear we were able to meet your exceptions. We look forward to seeing you again soon.

Sincerely,
Kelly Schlitter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

The rooms are super clean and wonderfully decorated. My two children slept in the spacious pull-out sofa. It was so comfortable and nice and the morning room service was superb! I have mixed feelings about the hardwood floors - they look great but they carry walking noise more easily.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly A, Manager at Hotel Florence, responded to this review, January 14, 2014
Thank you for sharing your experience at Hotel Florence with others. We are so happy you enjoyed the amenities and charm of the hotel. Our hard wood floors are original and beautiful, but foot traffic does sometimes travel. The next time you come to visit please let us know and we would be happy to assign you to a room in our carpeted hallway section of the hotel. We look forward to seeing you again soon.

Sincerely,
Kelly Schlitter, Director of Sales
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Walhalla, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 12, 2014

I was traveling for business and stayed one night at the Hotel Florence. The accommodations are perfect! Check-in was a breeze and the staff was very friendly. Parking is convenient. The decor reminds me of a Restoration Hardware showroom. Bedding, towels, robe, and toiletries are all high quality. Victor's Restaurant is right off the lobby. Breakfast was delicious and the prices were modest. The Best Hotel in Florence!

Room Tip: 3rd Floor on the Front of the hotel was a great location. I could actually see my car from the room...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly A, Manager at Hotel Florence, responded to this review, January 14, 2014
Thank you for sharing your experience at Hotel Florence with others. We are so happy you enjoyed the amenities, charm, and restaurant at Hotel Florence along with our helpful friendly staff. We pride ourselves on having the best customer service and greeting every guest with warm welcome. We look forward to seeing you again soon.

Sincerely,
Kelly Schlitter, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florence sc
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 7, 2014

Great Hotel, Living in Florence would not normally stay at the hotel but this was a great package. The rooms were very comfortable hotel was beautiful they kept as much of the old in the building and made it new. Great job for Downtown Florence. The after party was held in the suite which was also great with a nice walk out patio.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly A, Manager at Hotel Florence, responded to this review, January 9, 2014
Thank you for sharing your experience at Hotel Florence with others. We are so happy to hear you enjoyed the New Years Eve Masquerade Ball. We hope to do more events similar to it in the future and are looking forward to a great 2014. We look forward to your next visit with us at Hotel Florence.

Sincerely,
Kelly Schlitter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 5, 2014

This is a terrific little boutique hotel that is a little out of the way but worth the effort to locate.
New hotel located in renovated historic old buildings. Lots of atmosphere & very cozy.
The rooms are a good size w/ quality furnishings & linens. The bathrooms are really wonderful & spacious. Everything spotlessly clean. We were so impressed that we stayed 2 nites, going & coming from Va.
The hotel has a very nice bar, where the food & drinks are good. One morning we had breakfast in the hotel dining room & unfortunately it was disappointing.
The staff was pleasant and accommodating.
We would definitely stay here again given the chance. Good value for the price & a welcome break from the roadside motels.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly A, Manager at Hotel Florence, responded to this review, January 6, 2014
Thank you for sharing your experience at Hotel Florence with others. Hotel Florence is worth the five mile drive from the highway. We are very excited to be a part of Florence's downtown revitalization project and are looking forward to the exciting changes happening downtown. We are so happy you enjoyed the amenities and charm of the hotel. I will sure to pass along your feedback to the hotel and restaurant staff. We look forward to your next visit with us at Hotel Florence.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Florence

Address: 126 West Evans Street, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 39 Hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 49
Official Description (provided by the hotel):
Located in the heart of Florence's historical downtown. Hotel Florence offers guests the unique boutique experience with an uptown flair. Voted Florence's Best Restaurant, Victor's Bistro is located on the first floor and offers breakfast, lunch, dinner, full service bar and hotel room service. Located within walking distance of downtown entertainment, restaurants and businesses. ... more   less 
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