I will admit that my frame of reference for Indian food is fairly small. I give Chutnee 4 out of 5 stars, based on the food. My chicken curry was very good, even if a tad too hot for me at what they called "American hot" and "Indian medium." I will gear it back next time. Unfortunately, the restaurant ran out of the pappadam normally served with each meal.
Chutnee has recently undergone some renovation, which looks nice, a little more festive than before. There is a small bar in the restaurant. It is conveniently located for east-west traffic going through town.
The reason that I didn't give Chutnee 5 stars is the same reason why almost no restaurant in Florence rates highly: service and staffing. Our waitress was very friendly and outgoing, but it was clear that even with only a few tables, she was not getting much support from management. When a waitress is taking orders, making cocktails, serving food, trying to answer questions about the menu, and handling the cash register, it's almost impossible to be a good and timely server.
Speaking of cocktails, if you're going to have a full bar and put mixed drinks on the menu, then the person mixing them needs some basic training in this area. For instance, a mojito is usually served in a tall glass with ice, not in a martini glass at room temperature. But we go back to the fact that we have become accustomed to accepting mediocrity in Florence, because restaurants throw their wait staff to the wolves with little to no training and hope for the best.
We will return because the food was great, and a welcome change of pace, and we want to see Chutnee succeed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.