The Comfort Suites in Florence is a fairly new hotel so you would expect everything to appear that way, new. And it is. It’s nice to stay at a hotel that hasn’t changed names a dozen times.
The lobby and breakfast areas were comfortable. The fitness room worked. The parking was adequate. And the room itself? Nothing wrong. Like I said, it’s new. A refrigerator is a great addition to a room and they are becoming more common all the time. The hard part is determining the right temperature setting on the dial, so we always bring a small thermometer to keep the food just right overnight.
Actually, the heating/AC controls were confusing. Wall mounted, digital controls should be easy to use but not this one. The old-fashioned style dials on the actual units were always simple to operate. Of course, you only find those types at hotels that have changed names a dozen times. But, this one was a challenge.
The only other negative aspect was check-in. The poor young woman behind the desk was trying to help a caller who must have insisted that a certain rate type was available for a room. After an awkward amount of time went by, the call ended. In the mean-time a line had gathered at the counter. Fortunately, I was first in line and the clerk did a good job holding her composure. It sure would be nice to have 2 clerks behind the front desk, especially during peak times.
Overall there is not much to improve on here and I would consider staying again, but keep in mind this is not the Waldorf Astoria.
- Official Description (provided by the hotel):
- This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Florence Hotel Florence