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“Best I-95 Hotel” 5 of 5 stars
Review of Hampton Inn & Suites Florence-North/I-95

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Hampton Inn & Suites Florence-North/I-95
1735 Stokes Road, Florence, SC 29501   |  
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Ranked #3 of 39 Hotels in Florence
The Villages, Florida
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Best I-95 Hotel”
5 of 5 stars Reviewed October 22, 2013

We stay at this Hampton Inn in Florence every time we drive down to Florida from New Jersey. It is clean, comfortable and safe. The location off I-95 is perfect for travelling. The staff is super friendly and helpful.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam S, Manager at Hampton Inn & Suites Florence-North/I-95, responded to this review, October 29, 2013
Thank you for your gracious feedback and comments. We are so pleased you found our team so friendly, comforting, and eager to serve in all aspects of your stay. We pride ourselves with “southern hospitality” and try to make a point of touching each guest with a fond and memorable experience. We look forward to hosting your hospitality needs in the future.
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456 reviews from our community

Traveler rating
    311
    108
    24
    8
    5
See reviews for
198
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Roanoke Rapids, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 21, 2013

I have stayed in this Hampton Inn now on three(3) separate occasions while visiting family. Absolutely the cleanest hotel I have ever stayed in. The room was exactly what I asked for each time. The facility staff is courteous and very helpful. Each day housekeeping cleaned up my room and layed out new towels. The room was just as clean as check in day which I had not expected.

I will only use this hotel on my future trips to Florence. I went with this hotel because it is cheaper than the Hilton Garden Inn beside it. I previously stayed in that Hilton and it wasn't as nice as this Hampton.

Also it is centrally located across the street from a very nice mall and lots of fine eating establishments(go get the brisket sub at firehouse subs).

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam S, Manager at Hampton Inn & Suites Florence-North/I-95, responded to this review, October 29, 2013
Thank you for taking the time to complete a review of your recent stay with us. As much as we would like to take credit for this review, I do believe you stayed with our sister property (Hampton Inn & Suites-Civic Center); however, we are pleased to hear that you were provided with exceptional service.
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North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 10, 2013

My husband and I stayed here during a business trip. The hotel was very clean. The rooms are large, the beds and pillows are comfortable and the bathroom was large with plenty of towels. Other travelers mentioned a train passing by early in the morning but I did not hear it. I would highly recommend this Hampton Inn! There are alot of hotels in this area, but I would stay here again!!!!
As far as restaurants, there are many nearby, but I would highly recommend Victors in downtown Florence. It is so worth the short drive!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam S, Manager at Hampton Inn & Suites Florence-North/I-95, responded to this review, October 14, 2013
Thank you for taking a moment to share your experience. I am happy to hear you found the room size and its amenities to your liking. We look forward to seeing you again when you return to the Florence area.
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Mashantucket, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2013

I had read previous reviews, and a couple spoke about being awaken by a passing train. Sure enough, right on cue, I was awaken by a passing train about 4 am. I literally started laughing out loud when the train conductor started blowing his train whistle. Passive aggressive maybe, he could not bear the thought of two hotels right next to the track filled with sleeping customers. Just like the movie "My Cousin Vinny". Ignoring all this I would still recommend this hotel, the staff was friendly and the place is very very clean. Bring your ear plugs LOL

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam S, Manager at Hampton Inn & Suites Florence-North/I-95, responded to this review, October 9, 2013
Thank you for the great review! I always enjoy receiving guest feedback, and it's comments like yours that are rewarding for both the staff and myself. Everyone on the team appreciates the pat on the back and we hope you will spread the word about our hotel. We do apologize for the inconvenience with the train coming through so early in the morning, but, also glad you will return to our property in the near future. Thank you for staying with us, and we look forward to welcoming you back on your next visit to Florence, SC!
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Aiken, South Carolina, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2013

6 p.m. check-in. First room: Saturated in cigarette smoke. In a totally NS building. Like the last guest smoked a pack right before checking out just for grins. I called the front desk immediately, & the (new, young) employee that checked me in apologetically told me that the hotel was sold out & they'd send an ozone cleaner up while we were out to dinner.

Not totally convinced that this would work, we went downstairs, and I asked if we could possibly switch with someone who hadn't checked in yet, given that: 1) There's no way housekeeping could have missed the smell & should've addressed it w/ mgmt earlier, 2) Maintenance guy was taking his sweet time coming to the front dest to answer my questions despite her radioed request, and 3) We're asthmatic and didn't need to court trouble.

This employee - in spite of the negativity of her 'older, more experienced' coworkers, switched out our room and then demanded her coworkers arrange to have the smokey room cleaned right away. You should have seen their eyes bug out when she firmly insisted that the bedding also be changed (housekeeping was gone for the day so they'd have to do it themselves) due to the smoke saturation. Boy, did she pull through for the good of the hotel! Fast-track her to management, please.

Second room: Golden. No problems. Clean, well stocked. Good night's rest except for trains passing through.

Typical free breakfast - oatmeal in a crockpot was a nice touch, enjoyed the array of toppings offered.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam S, Manager at Hampton Inn & Suites Florence-North/I-95, responded to this review, October 9, 2013
We thank you for your recent review… comments such as yours are invaluable in helping us to recognize areas that need attention. While we always prefer to read about good experiences, there is an exception from time to time. We apologize for the smoke smell in the room & even though this is a 100% smoke free facility, we realize that some guests still smoke in our rooms. This is not the type of service and experience we strive to provide our guests. This does not account for the disappointing level of Maintenance service described in your review, however,by making us aware of your experience, you have helped us to help our staff improve. We are happy to hear that Katie in particular provided extraordinary service. She is truly a superstar, and I have shared your comments with her.
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Boca Raton, Florida
Top Contributor
53 reviews 53 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 1, 2013

Florence South Carolina is halfway from New York area to Southern Florida so its a good place to stop if you use two days for your car trip. There are plenty of hotels at the exit from I-95, but I cannot imagine any of them being as good as the Hampton Inn. Rooms are large and have a 40 inch flat TV set. Bathroom is clean and modern. Service at the front desk is friendly and efficient. The Hampton breakfast is a self service buffet and more than adequate, including two waffle machines. There is nothing not to like about this hotel. Highly recommended. Only problem with this stop was the lack of good restaurants. We ate at the Ruby Tuesday and were disappointed.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam S, Manager at Hampton Inn & Suites Florence-North/I-95, responded to this review, October 3, 2013
Thank you for your gracious feedback and comments. We are so pleased you found our team so friendly, comforting, and eager to serve in all aspects of your stay. We pride ourselves with “southern hospitality” and try to make a point of touching each guest with a fond and memorable experience. We look forward to hosting your hospitality needs in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 30, 2013

The help and the management were friendly and efficient and the room was spotlessly clean. Beds and bedding were comfy and fresh. Hotel is situated right off I-95 which makes access on and off a breeze.

Room Tip: Hampton Inns are not cheap, but you get what you pay for.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam S, Manager at Hampton Inn & Suites Florence-North/I-95, responded to this review, October 3, 2013
Thank you for these wonderful comments and for taking the time to share this valuable feedback on our hotel with Trip Advisor. I am grateful for your wonderful response. We are pleased to hear you enjoyed your stay with our team, and felt welcomed. We are thankful for your feedback, we strive to ensure our guests feel right at home with us and we are so glad you found our team, service and rooms to be accommodating. I hope you will continue to allow my colleagues and I the opportunity to create an indelible memory for you in the future. We really appreciate all the nice comments and will be sure to share this with my colleagues. “Excellence is the unlimited ability to improve the quality of what you have to offer”. The team at this hotel has the most wonderful attitude and commitment to excellence, thank you for noticing their efforts.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Florence-North/I-95

Address: 1735 Stokes Road, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Florence
#2 Romantic Hotel in Florence
#2 Family Hotel in Florence
#6 Business Hotel in Florence
Price Range (Based on Average Rates): $$
Number of rooms: 136
Official Description (provided by the hotel):
Our Hampton Inn & Suites Florence North I-95 is located minutes from Darlington Raceway and popular Florence, SC attractions. We offer many great amenities like free hot breakfast, free wi-fi, and free parking. ... more   less 
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Also Known As:
Hampton Inn & Suites Florence-North/i-95 Hotel Florence
Hampton Inn And Suites Florence-North/i-95

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