We love Hampton Inns and this location did not disappoint us. Friendly staff, amazing services, spacious rooms, comfortable beds and many restaurants from which to choose.
Our room cost $122.55 (AAA discount) plus tax. We were placed on the 4th floor within easy access of both the elevators and vending machines. We had a great view of the woods in the back of the building.
This entire building was designated NO SMOKING, which we loved, but there's always one person who spoils it for everyone else. During the night, someone smoked in their room, which we suspected was above us since the smoke was coming through the bathroom vent. Luckily, the AC circulated it out pretty fast, but it was still annoying.
The next morning on our way to breakfast, we told the front desk what had happened and were disappointed when the gentleman replied, "Oh well." He only made a note of our room number and said nothing else.
After breakfast, we went back to the front desk, which now had other staff present and alerted a woman to the issue. She quickly apologized for the problem, took our room information and apologized again. The previous gentleman certainly needs to be trained in customer service.
We hope this was an isolated issue....it does make us wonder what will happen if we stay here again.
- Official Description (provided by the hotel):
- Our Hampton Inn & Suites Florence North I-95 is located minutes from Darlington Raceway and popular Florence, SC attractions. We offer many great amenities like free hot breakfast, free wi-fi, and free parking. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn & Suites Florence-North/i-95 Hotel Florence
- Hampton Inn And Suites Florence-North/i-95