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“Good value - great location - outstanding staff - pet friendly” 4 of 5 stars
Review of Quality Inn & Suites Civic Center

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Quality Inn & Suites Civic Center
2.0 of 5 Motel   |   150 Dunbarton Drive, Florence, SC 29501   |  
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Ranked #13 of 39 Hotels in Florence
Chebeague Island, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Good value - great location - outstanding staff - pet friendly”
4 of 5 stars Reviewed October 28, 2013

This customer-first economy motel is well-located for snowbird runs on I-95. I was greeted courteously & professionally & assured by the management that their #1 concern was our comfort and hospitality during our stay.

There's a pleasant grassy area adjacent to the property where we could walk our dogs, commerce of all sorts abounds and parking area room entrances make loading and unloading a breeze.

You get what you pay for here - and a little extra, just enough to make this Quality Inn stand out.

Job well done - hats off to the management.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review, October 31, 2013
I am very glad you and your pet enjoyed your stay here at the Quality Inn & Suites. We very much appreciate and value your feedback and will share it with the entire team.Your kind words will serve as encouragement to all of our team.Thank you again for sharing your experience and we look forward to seeing you again soon.

Kind Regards,
Dioni S. Harrison
Assistant General Manager
Quality Inn & Suites
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103 reviews from our community

Traveler rating
    32
    38
    18
    11
    4
See reviews for
38
32
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Naples, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 18, 2013

Having to make numerous long trips from the north to Florida this year, I am trying various Pet friendly hotels along the way. I am very impressed with the cleanliness of the room and the friendliness of the staff. I would have given this place 4 stars, but for the fact you have to pay extra for your pet to stay with you. The hotel I stayed at in Raleigh/Cary NC was so accommodating and no extra pet fee.... At this point that is still my first choice. But the fee in this hotel is minimal, and they are very courteous .... We need more safe, clean and pet friendly places .... Glad this hotel is trying!

Room Tip: Pet friendly rooms here have easy access to the outside.
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Stayed October 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review, October 31, 2013
Thank you for posting such a wonderful review. I am very pleased you and your pet enjoyed our accommodations. I will be sure and share your positive words with the entire team. Thank you for choosing the Quality Inn & Suites Civic Center.
We hope to see you again soon.

Sincerely,
Dioni S. Harrison
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casa Grande, Arizona
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 13, 2013

I was quire pleased with my room. There were 4 lamps in the room and each lamp had 2 electrical outlets built into the base of the lamps allowing me to plug all my devices I at once and able to use one while charging it. I did not have to crawl around on the floor looking for an outlet, or unplugging a lamp to use the outlet. The rooms were spacious and well cared for.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, September 16, 2013
In this new age, power outlets are so important to plus all our devices in without unplugging and/or crawling around to find an outlet. Thank you for your review so others know of this service.
The Quality Inn Civic Center in Florence truly appreciates your business. Please plan to visit us again soon.
Gloria M. Brown
Guest Relations Manager
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davie,fl
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

My husband and I stopped to overnite on a trip from FL to NY and found the property that was a choice hotel to be just that. All the personnel were helpful and efficient. I forgot my toothbrush electric charger and we called two days later and they had found the charger. The staff held the charger until we returned a week later to pick it up. We were very grateful for this could have been a costly loss. The staff again was very pleasant. We enjoy staying at all the quality inns with choice hotel.

Room Tip: We enjoy easy access on the ground floor since we travel with our small dog.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, September 16, 2013
Thank you for posting this review, I must agree that we have great employees that care about our guest. I am so glad that we found your toothbrush charger, I have lost several chargers that were never found at other hotels.
Thank you for choosing to stay with us, you are a valued guest and we appreciate your business.
We look forward to seeing you on your next New York/Florida Travels
Gloria M. Brown
Guest Relations Manager
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed September 5, 2013

My husband and I stopped at this property for 2 nights on our recent trip and then an additional night on the way back home to Philly. My first impression of the property was that it was well kept and had a clean, well lit appearance from the outside. The area was very nice with a lot of restaurants and a mall on the exit. The lobby was very big and nicely decorated. We had a speedy check in and were pleased with our rooms. The rooms are kept very clean and the smelled fresh when we entered. It was a little chilly in the room when we first got in but that wasn't a major issue. I would definitely recommend this property to anyone traveling in the area.


* The hot breakfast in the morning was a great bonus! Will be staying here again soon

Room Tip: Request first floor for easy in and out.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, September 16, 2013
It is so good to hear that you enjoyed your recent visit to the Quality Inn Civic Center in Florence.
We appreciate you taking time to write this review of your stay so others know of your experience.
Your business is important as is of great value to our success. Thank you for choosing to stay with us.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 27, 2013

Choice booked us two connecting rooms when we were about 60 miles away. We were very pleased with this hotel. The whole property was well maintained and it looked to have been recently updated. The front desk was pleasant and helpful, the rooms were spacious and clean. The bathroom a little small but ok. It had a microwave, fridge, and flatscreen tv. Good breakfast. Would definitely choose this hotel on a return trip through Florence.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, August 1, 2013
It is always good to hear that our guest were pleased with our accommodations. Our staff works hard to make sure our guest have a clean comfortable room and good breakfast.
We appreciate your business and hope you will visit again soon.
Gloria M. Brown
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2013

After a very long day of traveling in the rain and nighmare traffic I was having great difficulty finding a hotel room that would allow us to have a dog in the room. After trying many hotels someone suggested we try the Quality Inn. The front desk person was great, could not have been more welcoming or helful dispite being very busy. The room was a nice size, and CLEAN!. It was equipted with a microwave and a refrigerator. The pool looked so inviting, but the bed was more so at the time. I would not hesitate to stay here again on my way back down to Florida in the fall! Thank you! I will now be looking for Quality Inn and Suites to stay in when I am traveling.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, August 1, 2013
We are so glad you found our hotel after a very stressful day of driving. The rain in the south has been brutal this year and makes travel exhausting. We hope you will make us a regular stop when you travel in the Florence SC area. Your dog is always welcome.
We appreciate you review and thank you for your business.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Civic Center

Address: 150 Dunbarton Drive, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites Civic Center 2*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn & Suites® Civic Center hotel is conveniently located with easy access to many local attractions and points of interest. This Florence, SC hotel is near Darlington Raceway, Florence Civic Center and the Florence Museum of Art, Science and History. Francis Marion University is 15 miles and Coker College is 30 miles away. Shopping is available nearby at the Magnolia Mall, featuring more than 70 stores and services. A variety of entertainment venues, restaurants and cocktail lounges can be found in the surrounding area, including several within walking distance from this South Carolina hotel. Guests are provided many amenities and features, including: •Free hot, fresh and healthy breakfast with sausage gravy, waffles and eggs•Free wireless high-speed Internet access•Free coffee•Free local calls•Pet-friendly hotel; additional fees apply. After a long day of work or play, enjoy an invigorating workout in the exercise room and a relaxing swim in the seasonal outdoor pool. Business travelers will appreciate the business center, free newspaper and access to copy and fax services. The meeting room is capable of handling up to 30 people for most events and business functions. All spacious guest rooms come equipped with refrigerators, microwaves, hair dryers, coffee makers, irons, ironing boards and 32-inch flat-screen televisions with high-definition channels. Pay-per-view movies are available. Non-smoking rooms are offered. Ample parking and a safe are available on the premises of this Florence, SC hotel for added guest convenience. Affordable rates, excellent amenities and a convenient location make the Quality Inn & Suites Civic Center hotel the perfect place to stay on your next visit to Florence, South Carolina. We look forward to having you as our guest. ... more   less 
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Also Known As:
Quality Inn And Suites Civic Center
Quality Inn & Suites Civic Hotel Florence
Quality Inn Florence
Florence Quality Inn
Quality Inn Civic Center

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