We have dined here many times in the past. Usually, on weekends when they have been fairly busy. Dined here last night, and they were not busy. Orders were taken promptly. Server was very efficient. Myself, wife and 3 kids -- 2 of which received their kids meals for "free" due to an IHOP promotion of "kids eat free" after 4:00PM.
You must be wondering about the average rating. Very simply, those of us (4 out 5) whom ordered pancakes with our meals received pancakes that were not warm enough to even begin to melt the butter on them. They were barely warm. Even the reorders that came with the "all you care to eat pancake" promotion were not very hot. Also, 3 of us received hash browns with our meals and those were not close to being hot, again hardly even warm.
My eggs were hot so it just didn't make much sense. Wonder if the items were made so far ahead that they just didn't stay hot? My middle son and I sent back the hash browns and did receive some that were acceptable.
Again, this was really the first average meal we have received here. Total was only $21 before tip (kid's meals discounts kept the price down). We did all drink water which always keeps the price down somewhat.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.