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Courtyard by Marriott Columbia Downtown at USC: Traveler Reviews

3.0 of 5
630 Assembly Street, Columbia, SC 29201
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Ranked #37 of 92 hotels in Columbia
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84 reviews from our community

    Trip type
Traveler rating
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    33
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Date Rating
Myrtle Beach, South Carolina
2 reviews
2 helpful votes 2 helpful votes
“Courtyard Marriott Columbia SC”
2 of 5 stars Reviewed February 25, 2013

The Courtyard Marriott has a friendly and knowledgeable front desk staff. The room was very pretty. When reading through the usual night table flyers I saw printed that the sheets were changed every three days. I assumed that meant every three days for long stay hotel guests. Well, when I turned back the sheets I was confronted with someone's body hair from EVERYWHERE! The next morning I grabbed a coffee cup for some "room brew" and cooked onto the bottom of the mug was some sort of mac and cheese. I would not stay here again. Also, because we received a AAA discount we were not allowed the free breakfast. Guess I should have noshed on the mac and cheese in the coffee cup...

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Brenda923 about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thank you for sharing your feedback about your past visit. I am so sorry to hear that you experienced cleanliness issues during your visit. I can certinly understand your frustrations with that and I assure you that is not the type of room we like to offer our guests. We have addressed these issues with the Housekeeping Team and I assure you that those issues will not happen again in the future. If is your feedback that allows us to continuously provide our guests with clean and comfortable accommodations that exceed their expectations. I hope that you will give us another chance in the future to redeem ourselves and provide you with the type of stay that you expect from Marriott.

Thank you again for sharing and we look foward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great downtown location”
4 of 5 stars Reviewed February 25, 2013

Pleasantly surprised by the Courtyard Columbia. Front desk staff was very friendly. We had a nice 2 queen bedroom for 4 adults while my dad was having heart surgery at Providence Hospital. Convenient downtown location, however there was often a train whistling late at night and early in the morning. I don't mind a bit of noise, but if you are sensitive, this might be a problem for you. We didn't hear any noise from inside the hotel - just the trains going by.

Room was clean and spacious for 4 adults. Bathroom was standard, but nice. Paul Mitchell bath products were appreciated and used. The parking deck was VERY tight. I have a Honda CR-V so it wasn't a huge problem. If we'd had my husband's truck it would have been too difficult, if not impossible to use the deck and we would have had to use their outdoor parking spaces.

Didn't eat anything at the hotel, but Wendy's and California Dreamin were very close. Also close was the Mellow Mushroom (great pizza), Jason's Deli and other restaurants.

If you're in town for anything at USC, this is a fantastic location.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask iluv2travelnc about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thank you for sharing your feedback! I am glad to hear that you enjoyed your visit to our hotel and Columbia, SC. I will congratulate the team on a job well done! We look forward to seeing you during your next visit!
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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Very Noisy”
3 of 5 stars Reviewed January 24, 2013

The location to campus is nice and I have no complaints about the staff at all. However, the train noise was very consistent throughout the night. I'm a fairly light sleeper and it woke me up several times.

Room Tip: Ask for a room on the backside of the hotel - the train noise comes from the front of the hotel.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Macindenver about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Greetings! Thank you for sharing your feedback. I can certinly understand your frustrations with the train noise at night. Unfortunately, there is nothing we can do about the train and its schedule, but feel free to request a room on the opposite side of the hotel during your next visit which may be a little less noisy.

We appreciate your business and feedback and look forward to your next visit!
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Maryland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
“Great location, average hotel”
3 of 5 stars Reviewed January 19, 2013 via mobile

Perfect location here at USC, across the street from the nationally ranked #9 USC fitness center.

What I liked:
Friendly staff, nice lobby with business center which included computers and a printer, Paul Mitchell shampoo and conditioner, comfortable mattress, fridge with freezer, fitness center.

What I disliked:
The bathroom, linens and sheets felt clean, but were probably many years old and worn... Overall the room seemed tired. There was peeling paint on the bathroom ceiling and the chair in the room had visible dust in the cushion seams. Coffee in the lobby was gone by 9:30 or 10am while many hotels keep the coffee station going all day. The parking garage is like a drivers ed test.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Ask LightQueen about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thanks for your feedback! I am glad to hear that you enjoyed most aspects of your visit to our hotel. Our team strives to provide our guests with outstanding customer service and it is nice to see that our guests see it.

In regards to your comments about the room feeling "tired"; I am please to say that we are currently preparing for renovations! The renovations should begin at the end of this year/early 2014. I hope that you will come back and visit once they are done so you can experience a product that matches our top notch service!

Thanks again for sharing and we look forward to your next visit!
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Rock Hill, South Carolina
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
“excellent experience”
4 of 5 stars Reviewed January 10, 2013

I stayed here twice and both times i got excellent service. Rates weren't terrible. Its located near pretty much everything in downtown. I haven't had any problems. Parking was 10$ for me. Rooms very clean. Hotel is just generally clean although haven't been to pool. 5 points and the vista are near by. Front desk very friendly and helpful.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by idkjames for Columbia
Ask idkjames about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thanks for your feedback! I will share your comments with the team and encourage them to keep up the great work!

We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard by Marriott Columbia Downtown at USC

Also Known As:
Courtyard Columbia Downtown At Usc Hotel Columbia
Courtyard Columbia Downtown At Usc Hotel
Marriott Columbia
Courtyard Columbia
Columbia Courtyard
Courtyard Columbia Downtown
Address: 630 Assembly Street, Columbia, SC 29201
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Columbia
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard Marriott Columbia Downtown at USC is located in the heart of the University Historic area within walking distance to the Colonial Arena, Columbia Convention Center, Koger Center, State Capitol and The Vistas Entertainment District. Amenities include a new state of the art Fitness Center, complimentary Guest Appreciation receptions on Tuesdays and Wednesdays from 5 to 6:30 with free beer, wine and appetizers and free wireless internet access throughout the Hotel. Complimentary transportation is provided to the Vistas and Five Points restaurants as well as neighboring businesses. Cocky's Bar provides libations Monday through Saturday evenings and a dinner menu is offered Sunday through Thursday nights fromt 5-10pm. The Courtyard USC also has complimentary access to the Capital City Club, a private restaurant and bar on top of the tallest building in South Carolina! Courtyard Columbia is the premier sponsor of USC Gamecock Athletics! ... more   less 
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