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Courtyard by Marriott Columbia Downtown at USC: Traveler Reviews

3.0 of 5
630 Assembly Street, Columbia, SC 29201
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Courtyard by Marriott Columbia Downtown at USC
Ranked #41 of 92 hotels in Columbia
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79 reviews from our community

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Traveler rating
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Maryland
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“Great location, average hotel”
3 of 5 stars Reviewed January 19, 2013 via mobile

Perfect location here at USC, across the street from the nationally ranked #9 USC fitness center.

What I liked:
Friendly staff, nice lobby with business center which included computers and a printer, Paul Mitchell shampoo and conditioner, comfortable mattress, fridge with freezer, fitness center.

What I disliked:
The bathroom, linens and sheets felt clean, but were probably many years old and worn... Overall the room seemed tired. There was peeling paint on the bathroom ceiling and the chair in the room had visible dust in the cushion seams. Coffee in the lobby was gone by 9:30 or 10am while many hotels keep the coffee station going all day. The parking garage is like a drivers ed test.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by LightQueen for Columbia
Ask LightQueen about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thanks for your feedback! I am glad to hear that you enjoyed most aspects of your visit to our hotel. Our team strives to provide our guests with outstanding customer service and it is nice to see that our guests see it.

In regards to your comments about the room feeling "tired"; I am please to say that we are currently preparing for renovations! The renovations should begin at the end of this year/early 2014. I hope that you will come back and visit once they are done so you can experience a product that matches our top notch service!

Thanks again for sharing and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Hill, South Carolina
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
“excellent experience”
4 of 5 stars Reviewed January 10, 2013

I stayed here twice and both times i got excellent service. Rates weren't terrible. Its located near pretty much everything in downtown. I haven't had any problems. Parking was 10$ for me. Rooms very clean. Hotel is just generally clean although haven't been to pool. 5 points and the vista are near by. Front desk very friendly and helpful.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by idkjames for Columbia
Ask idkjames about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thanks for your feedback! I will share your comments with the team and encourage them to keep up the great work!

We look forward to your next visit!
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Myrtle Beach
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great location solid hotel”
4 of 5 stars Reviewed January 4, 2013

Stayed here twice in November once for a football game and once for a concert. Got a great rate for the concert, the football game was off the chart expensive, but was able to score a free night using points. Parking was free both times! The first time we stayed had a room by the pool and it was very quiet. The second time we were on an upper floor over looking the city and it was semi noisy. Decent clean rooms and could walk to the vista, think flying suace world of beer. it is also very close to hunter gathere.The only downside is that the hotel is in Columbia.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask 50state50brews about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Hello! Thanks for sharing your feedback! I am glad to see that you enjoyed your time in Columbia and at our hotel. We are certinly proud of our location! Getting to all of the hot spots in Columbia takes no time at all from our hotel.

We hope to see you again during your next stay!
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Pleasant and convenient”
4 of 5 stars Reviewed December 31, 2012

I was here to do research at USC, and I had a good experience. The hotel was quiet, pleasant, and the staff was helpful. The room was nice and the bed was comfy. The TV was good and while it didn't have a lot of channels, it was enough. The wifi was fast, free, and effective, and they didn't charge me for parking.
The problem is the parking lot is TINY. There are barriers in almost every spot and the cars are all really close together on the first level. Make sure to go to the SECOND level. I ended up scraping a car with my car door because of the tight spaces, and that ended up costing me a pretty penny to fix the other car's paint job. Ugh. So just park on the second level.
The staff was really nice. The first night I caught there, there was hair in the bathroom, but I took the front desk and they fixed it immediately, and I had great cleaning the rest of my time there. So that was nice.
The breakfast at the hotel is a bit pricy, so I would just say walk over to the USC campus and eat at a coffeeshop or breakfast place there.
In short, nice hotel and if you need to be at USC, you can't beat the location. Nice experience--I'll be here again if I'm in Columbia.

Room Tip: Higher floor better--I think there is a lot of street noise so it's better to be high up!
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Elizabeth720 about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thank you for providing us with feedback from your visit! I am delighted to hear that the staff went above and beyond during your visit. I will be sure to share your feedback with them and congratulate them on a job well done.

Parking at our hotel can be a challange on busier nights. If you have a larger vehicle we do recommend taking Devine St. and turning in behind the hotel. There is more space for parking in that area.

I sincerely apologize for the cleanliness issues you experienced. Having traveled before, I know how frustrating that can be. I am glad however, that our staff was able to recover the situation and ensure that your room was up to standard for the duration of your visit.

Thank you again for sharing your feedback and we look forward to your next visit!
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Herndon, Virginia
Top Contributor
106 reviews 106 reviews
32 hotel reviews
Reviews in 50 cities Reviews in 50 cities
36 helpful votes 36 helpful votes
“Nice hotel near USC, very convenient.”
4 of 5 stars Reviewed December 23, 2012

This was my second stay here. Both times I found staff helpful and friendly. Beds are better than average. Breakfast was better than most hotels, with hot eggs, bacon, biscuits and gravy, etc. Great coffee. This time of year the price is reasonable. TV remote did not work correctly which they promptly replaced. My only minor complaint was that after arriving after a long day on the road, the bar closed at 10. But the bartender had a really big shot glass... I've stayed at 3 different hotels in town, and this would be my first choice.

Room Tip: Reserve early for move-in or move-out weekends. Like a year early.
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by dcshoe for Columbia
Ask dcshoe about Courtyard by Marriott Columbia Downtown at USC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard by Marriott Columbia Downtown at USC, responded to this review
April 23, 2013
Thank you for your comments regarding your stay! I am glad to hear that our staff was attentive and responded to your needs quickly and efficiently.

I will share your comments with our Food and Beverage Director and see about getting the bar hours extended. It is because of your feedback that we are able to make changes to ensure that our guests needs are being met and their expectations are exceeded.

Thanks again and we look foward to your next stay!
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Additional Information about Courtyard by Marriott Columbia Downtown at USC

Also Known As:
Courtyard Columbia Downtown At Usc Hotel
Courtyard Columbia Downtown At Usc Hotel Columbia
Marriott Columbia
Courtyard Columbia
Columbia Courtyard
Courtyard Columbia Downtown
Address: 630 Assembly Street, Columbia, SC 29201
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotels in Columbia
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard Marriott Columbia Downtown at USC is located in the heart of the University Historic area within walking distance to the Colonial Arena, Columbia Convention Center, Koger Center, State Capitol and The Vistas Entertainment District. Amenities include a new state of the art Fitness Center, complimentary Guest Appreciation receptions on Tuesdays and Wednesdays from 5 to 6:30 with free beer, wine and appetizers and free wireless internet access throughout the Hotel. Complimentary transportation is provided to the Vistas and Five Points restaurants as well as neighboring businesses. Cocky's Bar provides libations Monday through Saturday evenings and a dinner menu is offered Sunday through Thursday nights fromt 5-10pm. The Courtyard USC also has complimentary access to the Capital City Club, a private restaurant and bar on top of the tallest building in South Carolina! Courtyard Columbia is the premier sponsor of USC Gamecock Athletics! ... more   less 
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