I had read reviews after booking this hotel and was slightly apprehensive about our stay; however I was pleasantly surprised. We arrived early at check-in, realizing that the room wouldn't be ready. When I approached the check in counter, the clerk informed me that I couldn't check in or complete any paperwork until the room was complete. Every other hotel I've stayed in, one could check in just not go to the room. Despite this, we went about our day in Columbia. We returned later and checked in with a different clerk who was much more pleasant and helpful. My two children were enthralled with the size of the entire and the fountain. We went to our room on the second room and the girls continued to be amazed, it was a suite!! Never having been in one before, they were thrilled. We hit the pool next, being indoors was a huge plus as it was forecasted to snow. The pool included a hot tub as well. This area was not well kept, with towels all over the place and the bathrooms dirty. The girls had plenty of room in the pool despite it being crowded.
The manager's reception was ok; slightly crowded but they had some healthy veggies to hold us over for dinner.
Room service was great, tasty, decent prices and quick. They even called to inquire about the quality of the meal.
At bedtime, I was quite concerned that it would be noisy due to the design of the hotel; however the bedroom was quite and the blackout curtains were amazing. The bed was soft and linens clean. The pull out bed was great for children. The bathroom toiletries were nice as well.
Breakfast the next morning had a good variety. We did not have the omelette, they appeared popular as the line was long. The kids had happy bellies for another round of swimming. I appreciated the late check out of 1200.
I would all around give this a good experience.
I would say they tend to get very crowded, with their banquet type facilities making it difficult to get an elevator. It is a very large hotel with that means lots of people.
- Official Description (provided by the hotel):
- Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Hotel Columbia
- Embassy Suites Columbia
- Columbia Embassy Suites