The Sheraton Columbia's service keeps getting better and better, with a few minor adjustments, it could be top notch. The bar has been raised with Cedric in the club lounge. Cedric should teach classes to all of us in the service industry. Now, with the addition of Chef Rick, the food is delicious. Yes, they now charge 6.00 for wine in the lounge, but it's worth the price. Matt at the front desk was very nice. Valet is still slow and expensive, engineering never fixed 3 broken items that I told the front desk about twice, and the rooms are little worn. All that is trumped by the quality of service and pride from the employees.
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- Also Known As:
- Columbia Sheraton