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“Good for business trip” 4 of 5 stars
Review of Sheraton Columbia Downtown Hotel

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Sheraton Columbia Downtown Hotel
3.5 of 5 Hotel   |   1400 Main Street, Columbia, SC 29201   |  
Hotel amenities
Ranked #29 of 93 Hotels in Columbia
Columbia, South Carolina
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Good for business trip”
4 of 5 stars Reviewed February 5, 2013

This was a business trip to Columbia and the Hilton, where I typically stay, was booked, so I thought I'd try the Sheraton. I was pleasantly surprised. The beds were comfortable and plush. The television in the bathroom was nice. Parking takes a few minutes since it's valet only, but the valets are friendly and prompt. Nikki S in the tavern restaurant in the hotel was friendly and attentive.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review, February 7, 2013
Thank you for giving us the opportunity to host you during your business trip. It is great to hear that you enjoyed your stay. The TV in the bathroom seems to be a favorite among guests. I'm glad the bed was comfortable, and that you received great service from our staff. We hope you will choose to stay with us during future business trips.
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371 reviews from our community

Traveler rating
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    57
    21
    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
Ashland, Virginia
1 review
5 of 5 stars Reviewed January 29, 2013

First time visiting downtown Columbia and walked into the Sheraton without a reservation. Kate at the front desk gave me a warm greeting. She had a pleasant spunk about her and even signed me up for the rewards program. I look forward to coming back to the Sheraton for a longer stay. The vault and rooftop bars are a great place to have a night cap as well.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review, February 8, 2013
We are so excited that you had such a great experience at our hotel. It is always great to hear that our staff is taking such great care of our guests. We look forward to having you back. It seems as if we'll be seeing more of you in the future.
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Columbia, Maryland
1 review
5 of 5 stars Reviewed January 29, 2013

This hotel is in a very good location for family and business travel if your visiting Columbia, SC, the Hotel premises are very clean. The staff at the front desk were extremely helpful specially Kate Fischer, she was outstanding. She assisted me every time I stopped by the front desk looking for help or have a question.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review, February 4, 2013
Thank you for letting us know how much you enjoyed our hotel. We are pleased that it is the ideal property for your business or personal travels. We are also pleased the hear that our staff took such great care of you. We look forward to having you stay with us again.
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Bristol, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2013

This was a weekend trip to columbia SC for a cheer competition. By the way our team won first and second place.. The hotel was awesome. The staff was good. I was very impressed with the gentleman at the door by the name of Garett Bright. He was very helpful from the time of arrival to the time that we left. He was a great individual and a major asset to this hotel. 5 Star for Garett and everyone else 4 star. Put that personal touch on your service and you will have the best repeat and word of mouth advertisement any money can pay for.

Room Tip: No swimming pool, nothing for kids
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review, January 29, 2013
Thank you for your feedback regarding your experience at our hotel. We are pleased to hear that our staff treated you so well, and that you enjoyed your stay. Congratulations on the success of your team! We appreciate your business and look forward to having you back.
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Summerville, South Carolina
1 review
5 of 5 stars Reviewed January 23, 2013

To Whom it May Concern:

Mr. Leith McGuire in the Club Lounge on floor 16 has been efficient and very cordial any time we need assistance or lack any food or beverage.
He is an asset to your hotel as part of the staff.
His personal attention has greatly enhanced our visits.

C. N. Clarke

Room Tip: The only complaint is that you have no parking available and we have difficulty checking in/out. Th...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review, January 25, 2013
We are pleased to hear that our staff took such great care of you during your stay. We strive to make our guests feel welcomed and special. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Viera, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

From the time I first called, the front desk attendant Robin, was very pleasant and helpful, then upon my arrival Henry Jones @ the Front Desk was even more helpful, that most certainly upon my return to Columbia, SC this property will be my only choice!!!!!

Room Tip: Ask for the best room!!!
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review, January 21, 2013
We are so pleased that our staff greeted you with such great service. We look forward to having you stay with us again. We hope to continue to provide the best service possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed January 19, 2013

I wanted to personally recognize your employees for their professionalism, thoughtfulness, and ability drive guest satisfaction. I reached out to Robin before my stay and she so curteously personalized my accomidations upon my request. From my checkin to my encounters with your F&B was a delightful experience aswell. Robin and Lala were patient and very knowledgable of the property and all it had to offer. Leith was very attentive to our needs throughout my stay and made a point to always offer further assistance. With their dillengent, collaborative efforts I trust your staff will evolve and grow not only with your property but with Starwood Hotels.

T.Williams

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review, January 21, 2013
Thank you for sharing the positive experience you had during your stay at our hotel. We are pleased to hear that our staff is going above and beyond to make our guests feel welcome. Our goal is to make our hotel feel like a home away from home. We appreciate your business and look forward to having you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main Street, Columbia, SC 29201
Location: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Columbia Sheraton

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