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“Survey for Hilton Hotel in Columbia SC” 5 of 5 stars
Review of Hilton Columbia Center

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Hilton Columbia Center
3.5 of 5 Hotel   |   924 Senate Street, Columbia, SC 29201   |  
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Ranked #14 of 93 Hotels in Columbia
Bluffton, United States
1 review
1 helpful vote 1 helpful vote
“Survey for Hilton Hotel in Columbia SC”
5 of 5 stars Reviewed August 12, 2013

The room was clean, the staff was very nice. I did have to wait at the front desk for a few minutes at check-in due to both employees being on the phone with customers. I also didn't like having to pay for parking but overall I would recommend this hotel to someone else.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this review, August 21, 2013
Dear Joy N from Bluffton,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you found the staff, accommodations, and service to be excellent. Our downtown city center location close to the capital and University of South Carolina has made the Hilton Columbia Center a top choice for business and leisure travelers alike. We recently upgraded our hotel with new 42 inch flat screen LCD televisions with an extended high-defination line up, in addition in every guest-room we added in-room safes, refrigerators, charging stations, and new the New Hilton luxury top of bed linens. We are proud to have made the investment in our hotel and will hope that our guests will continue to find our hotel, the best in Columbia.

The Free Times Newspaper just named the Hilton Columbia Center, best lodging in Columbia for the 2nd year in a row. Our on-site restaurant, Ruth's Chris steakhouse, was also just named best steakhouse in Columbia.

If we can ever do anything to enhance a future visit to Columbia, please do not hesitate to let us know!

Sincerely,

Tony Tam, General Manager-Hilton Columbia Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
DERWOOD, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2013

We were dropping our daughter off at college and we had a trailer that exceeded the height limit in the parking garage. The hotel staff went above and beyond the call to help find us a place to park the trailer during our stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this review, August 21, 2013
Dear Janet D from Derwood,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you found the staff, accommodations, and service to be excellent. Our downtown city center location close to the capital and University of South Carolina has made the Hilton Columbia Center a top choice for business and leisure travelers alike. We recently upgraded our hotel with new 42 inch flat screen LCD televisions with an extended high-defination line up, in addition in every guest-room we added in-room safes, refrigerators, charging stations, and new the New Hilton luxury top of bed linens. We are proud to have made the investment in our hotel and will hope that our guests will continue to find our hotel, the best in Columbia.

The Free Times Newspaper just named the Hilton Columbia Center, best lodging in Columbia for the 2nd year in a row. Our on-site restaurant, Ruth's Chris steakhouse, was also just named best steakhouse in Columbia.

If we can ever do anything to enhance a future visit to Columbia, please do not hesitate to let us know!

Sincerely,

Tony Tam, General Manager-Hilton Columbia Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greer, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2013

From the first greeting by the bellstaff to the speedy check in at the front desk, this hotel exceeded all expectations. The room was immaculately clean and every team member that we encountered was pleasant and greeted us with a smile. The management team at this hotel is definitely the best. Thanks for a great stay!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this review, August 21, 2013
Dear Stephanie L from Greer,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you found the staff, accommodations, and service to be excellent. Our downtown city center location close to the capital and University of South Carolina has made the Hilton Columbia Center a top choice for business and leisure travelers alike. We recently upgraded our hotel with new 42 inch flat screen LCD televisions with an extended high-defination line up, in addition in every guest-room we added in-room safes, refrigerators, charging stations, and new the New Hilton luxury top of bed linens. We are proud to have made the investment in our hotel and will hope that our guests will continue to find our hotel, the best in Columbia.

The Free Times Newspaper just named the Hilton Columbia Center, best lodging in Columbia for the 2nd year in a row. Our on-site restaurant, Ruth's Chris steakhouse, was also just named best steakhouse in Columbia.

If we can ever do anything to enhance a future visit to Columbia, please do not hesitate to let us know!

Sincerely,

Tony Tam, General Manager-Hilton Columbia Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clover, South Carolina
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 30, 2013

We love this Hilton! The staff, amenities and location are all great. The rooms are spacious, comfortable, and quiet!!! The view from our room was very nice, the large windows make the room airy and bright. The only issue that we had was with maid service. When we returned our room service tray was taken off the desk but where the server had spilled the salt wasn't cleaned up?!?!? Not sure how you miss that? Otherwise it was a great experience and we will be back to stay.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this review, August 21, 2013
Dear Sharie R from Clover, South Carolina,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you found the staff, accommodations, and service to be excellent. Our downtown city center location close to the capital and University of South Carolina has made the Hilton Columbia Center a top choice for business and leisure travelers alike. We recently upgraded our hotel with new 42 inch flat screen LCD televisions with an extended high-defination line up, in addition in every guest-room we added in-room safes, refrigerators, charging stations, and new the New Hilton luxury top of bed linens. We are proud to have made the investment in our hotel and will hope that our guests will continue to find our hotel, the best in Columbia.

The Free Times Newspaper just named the Hilton Columbia Center, best lodging in Columbia for the 2nd year in a row. Our on-site restaurant, Ruth's Chris steakhouse, was also just named best steakhouse in Columbia.

If we can ever do anything to enhance a future visit to Columbia, please do not hesitate to let us know!

Sincerely,

Tony Tam, General Manager-Hilton Columbia Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

This Hilton is exceptionally maintained and the staff very helpful. The location in the Vista is very convenient and close to many restaurants and shops, although the food and bar service in the lobby's Ruth's Chris is very good as well.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this review, August 21, 2013
Dear Lynne D from Columbus,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you found the staff, accommodations, and service to be excellent. Our downtown city center location close to the capital and University of South Carolina has made the Hilton Columbia Center a top choice for business and leisure travelers alike. We recently upgraded our hotel with new 42 inch flat screen LCD televisions with an extended high-defination line up, in addition in every guest-room we added in-room safes, refrigerators, charging stations, and new the New Hilton luxury top of bed linens. We are proud to have made the investment in our hotel and will hope that our guests will continue to find our hotel, the best in Columbia.

The Free Times Newspaper just named the Hilton Columbia Center, best lodging in Columbia for the 2nd year in a row. Our on-site restaurant, Ruth's Chris steakhouse, was also just named best steakhouse in Columbia.

If we can ever do anything to enhance a future visit to Columbia, please do not hesitate to let us know!

Sincerely,

Tony Tam, General Manager-Hilton Columbia Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 28, 2013

Quiet and comfortable. Nice shower. There was a connecting door to the neighboring room, which meant that I was able to hear every word spoken in that room. Unfortunately for me, the person in that room had some sort of plumbing emergency at home and was making many late night / early morning phone calls yelling at plumbers and contractors. Breakfast wasn't included, and the hotel could have been anywhere - I know, that's what you get for booking a chain - but no complaints. Getting to and from the airport was expensive, but the location was within easy walking distance to the conference center and downtown.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this review, August 21, 2013
Dear S G from Berkeley, CA,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you found the staff, accommodations, and service to be excellent. Our downtown city center location close to the capital and University of South Carolina has made the Hilton Columbia Center a top choice for business and leisure travelers alike. We recently upgraded our hotel with new 42 inch flat screen LCD televisions with an extended high-defination line up, in addition in every guest-room we added in-room safes, refrigerators, charging stations, and new the New Hilton luxury top of bed linens. We are proud to have made the investment in our hotel and will hope that our guests will continue to find our hotel, the best in Columbia.

The Free Times Newspaper just named the Hilton Columbia Center, best lodging in Columbia for the 2nd year in a row. Our on-site restaurant, Ruth's Chris steakhouse, was also just named best steakhouse in Columbia.

If we can ever do anything to enhance a future visit to Columbia, please do not hesitate to let us know!

Sincerely,

Tony Tam, General Manager-Hilton Columbia Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
columbia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2013

Enjoyed it very much. My stay was much too short. Wish I could have stayed longer. Rooms very clean, staff knowledgeable and friendly. Service excellent. Staff always had a smile and willing to help in any way. This was my first stay at a Hilton Hotel and everything was wonderful. I was just in town overnight for a wedding. I would recommend this Hotel to every person whatever their needs might be. Nice to have a restaurant on site and not having to go out for anything. Enjoyed not having to hunt a parking space and when I got ready to wander out, all I had to do was call and my ride was waiting for me when I got down. Very nice service, especially to older people.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this review, August 21, 2013
Dear Diane F from columbia,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you found the staff, accommodations, and service to be excellent. Our downtown city center location close to the capital and University of South Carolina has made the Hilton Columbia Center a top choice for business and leisure travelers alike. We recently upgraded our hotel with new 42 inch flat screen LCD televisions with an extended high-defination line up, in addition in every guest-room we added in-room safes, refrigerators, charging stations, and new the New Hilton luxury top of bed linens. We are proud to have made the investment in our hotel and will hope that our guests will continue to find our hotel, the best in Columbia.

The Free Times Newspaper just named the Hilton Columbia Center, best lodging in Columbia for the 2nd year in a row. Our on-site restaurant, Ruth's Chris steakhouse, was also just named best steakhouse in Columbia.

If we can ever do anything to enhance a future visit to Columbia, please do not hesitate to let us know!

Sincerely,

Tony Tam, General Manager-Hilton Columbia Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Columbia Center

Address: 924 Senate Street, Columbia, SC 29201
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Columbia
#13 Family Hotel in Columbia
#14 Business Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbia Center 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Elegant in atmosphere and striking in detail, the Hilton® Columbia Center is ideally located in the center of the financial, entertainment and historic district. Our hotel provides a spacious haven for business and leisure travelers coming to Columbia, South Carolina. Enjoy our graceful combination of historical architectural elements with modern facilities, chic design, and Southern hospitality....Hilton-style. We feature 222 signature guestrooms and suites including 2 Presidential Suites, 12 Executive Suites, and 3 Junior Suites - all surprisingly spacious and inviting. Each of our guestrooms and suites was decorated with warm rich earth tones and elegant dark woods, floor-to-ceiling windows to entice business travelers and vacationers alike. We offer all the amenities needed to ensure an unforgettable experience each time you stay with us. ... more   less 
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Also Known As:
Hilton Columbia Hotel Columbia
Hilton Hotel Columbia
Columbia Hilton

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